Query and Collection errors, SMS 2.0 SP5

[John Tolmachoff]

I am trying to get SMS 2.0 SP5 working at a client.

I have the site up and running, and have manually installed the client on 2
NT 4.0 SP6a workstations, and have tested remote tools on them.

I am trying to test packages, and am having a problem with constant errors
on collections.

I created a new collection based on the existing query All Systems.

When I click on the collection, it turns to a hour glass (as expected) and
after about a minute I get the message below. This happens for any
collection.

Server is Windows 2000 server SP4 with SQL Server 2000 all patched and up to
date.

Any ideas on how to fix this?

____________________________________________________________________________
_____________________________________

_com_error exception in MMC Admin UI!

Description: Factory Enumeration Failure
HRESULT : 0xEEEE0001
File : E:\OPALSP5\mmcadminui\Support\sms_nmgr\NMGR_NodeData.cpp
Line: 272
<><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><>
<><><><><><><><><><>
Description: Error enumerating (select distinct * from
SMS_CM_RES_COLL_QC100012)
HRESULT : 0x80041001
File :
E:\OPALSP5\mmcadminui\Support\SMS_NWBM\NWBM_CWbemAsyncNodeFactory.cpp
Line: 358
<><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><>
<><><><><><><><><><>
Description: Collection is locked, and provider has given up after too many
retries. This is a temporary issue, please try again in a few minutes
Error : WBEM_E_FAILED
Operation: ExecQuery
ParameterInfo: select distinct * from SMS_CM_RES_COLL_QC100012
Wbem error object:

instance of SMS_ExtendedStatus
{
Description = "Collection is locked, and provider has given up after too
many retries. This is a temporary issue, please try again in a few minutes
";
ErrorCode = 1078595584;
File = "E:\\opalsp5\\sdk_provider\\nt\\SMSProv\\SspCollection.cpp";
Line = 1073;
ObjectInfo = "QC100012";
Operation = "ExecQuery";
ParameterInfo = "select distinct * from SMS_CM_RES_COLL_QC100012";
ProviderName = "ExtnProv";
StatusCode = 2147749889;
};
Entry Point : Result node factory error QuestAllSystems
Operation :
Command Line: C:\WINNT\system32\mmc.exe "C:\SMS\bin\i386\sms.msc"
Trace :

MMF Build Info : SMS 2.0 SP5 (1493)

[John Tolmachoff]

Not one responce?

"John Tolmachoff" <jt...@eservicesforyou.com> wrote in message
news:%23wfQxDs...@TK2MSFTNGP14.phx.gbl...

[Wally Mead [MS]]

I'm not familiar with that error, never seen it. If closing and restarting
the SMS Administrator Console doesn't work, I'd restart WMI. If that doesn't
work, search the Knowledge Base. If that doesn't help, then I'd open a case
with PSS.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

"John Tolmachoff" <jt...@eservicesforyou.com> wrote in message

news:u82X4iHn...@tk2msftngp13.phx.gbl...