Mike Walsh - is he helping or hurting the Sharepoint community?

[Badonk...@gmail.com]

I usually don't rant, but hear me out.

I have been paying close attention to these boards for the past 6
months, and over and over see Mike Walsh reply to topics. That in
itself, is a respected thing....

Unfortunately, here is what I have seen from these posts:
(this is my personal estimate)

20% of his posts are scolding people for posting in more than one
message board, posting in the wrong message board, or posting a reply
message too soon

30% of his posts simply tell the user to view his FAQ. Now I've read a
lot of his FAQ, and some of it is good, but again, that doesn't exactly
answer the question....I know his FAQ is there, but when I ask a
question, it obviously wasn't answered by his FAQ....

30% of his posts give simple answers to complex questions....That in
itself is fine, but almost always this is not an appropriate or useful
answer.

10% of his posts are worthwhile, although they are generally answering
the simple things I learned about SP in the first month I used the
software.

Now Mike, I do appreciate the time you put into this, and am unsure if
there is an agenda for why you post so much, or if you are genuinely
trying to be helpful, but I just want to encourage you to realize that
Quality is much more important than quantity....I believe I speak for a
significant group when I say to please back off, and only answer
questions that you actually know the answer to. You have hurt my
productivity in past situations, and I'm sure have hurt others
productivity as well.

I am sure there will be those that defend you, and I understand and
appreciate that. I'm just curious to see if this is as widely believed
as I think it might be. If any of you plan on replying to this post, I
ask you not to suck up - If you honestly think Mike is great, go ahead
and say it....I'm sure he'd appreciate the encouragement. If you feel
the same way as I do, I would also appreciate the support. Sorry Mike,
it just finally wore me down...Searching for answers to sharepoint is
tough, and i'm sick of you making it even tougher.

-Sam

[Lisa Parris]

I know Mike doesn't need me or anyone else to defend him but for my own
selfish reasons I'll respond. (Visions of Mike running to Galt's Gulch come
to mind)

Having been involved with Sharepoint since the Beta of Team Services and
Portal Server 2001, as well as checking these newsgroups daily, and
generally trying to stay on top of the Sharepoint world, I can honestly say
that Mike is one of the best resources we have. He's not employed by
Microsoft and he doesn't have a product he wants to sell. In other groups,
people come and go but Mike's consistantly been here through thick and thin.

> 20% of his posts are scolding people for posting in more than one
> message board, posting in the wrong message board, or posting a reply
> message too soon

The nature of newsgroups is such that some kind of order needs to be
maintained. It's really convenient to know where you need to go to get
answers to your questions, it's a pain in the neck to see the same questions
posted in 4 different newsgroups and then have to check all four to see
who's replied to what. Also, the experts in particular areas tend to hang
out in their own groups. If you have a Project Server question, isn't it
better to ask the question in the MS Project group rather than ask in
another group in which Project Server is only on the periphery of that
product?

30% of his posts simply tell the user to view his FAQ. Now I've read a
> lot of his FAQ, and some of it is good, but again, that doesn't exactly
> answer the question....I know his FAQ is there, but when I ask a
> question, it obviously wasn't answered by his FAQ....

Mike is continually updating the FAQ on his own. If he suggests going to the
FAQ it's because a) the answer is probably in there or b) one might not know
of its existence.

30% of his posts give simple answers to complex questions....That in
> itself is fine, but almost always this is not an appropriate or useful
> answer.

I'm not sure about this but I have my suspicions. I don't think newsgroups
were designed to give complex answers to complex questions.But that's just
me.

<Badonk...@gmail.com> wrote in message
news:1126559395.9...@g14g2000cwa.googlegroups.com...

[audrie magno]

I agree, my first experience with the newsgroup was being scolded by Mike.
It is not encouraging to be scolded and still not receive the answer to your
question. Perhaps he could answer first, and scold later?

Audrie

<Badonk...@gmail.com> wrote in message
news:1126559395.9...@g14g2000cwa.googlegroups.com...

[audrie magno]

I don't think you'd have to check first to see if it was answered. Perhaps
you have a different twist.

Audrie
"Lisa Parris" <li...@parrisonline.com> wrote in message
news:Oa3%23So%23tFH...@TK2MSFTNGP10.phx.gbl...

[Loke Kit Kai [MVP]]

If you follow the newsgroup etiquette, mike don't even have to waste his
time posting.

--
Best Regards,
Kit Kai
MVP (asp.net)
SgDotNet Council Member
Visit Us @ http://www.sgdotnet.org
My Blog: http://community.sgdotnet.org/blogs/kitkai

"audrie magno" <mag...@saccounty.net> wrote in message
news:uQhYAV$tFHA...@TK2MSFTNGP09.phx.gbl...

[Ian Wolstenholme]

If everyone were to respect newsgroup etiquette, the Mike wouldn't have to
respond in such a way. Remember these forums are supported on a voluntary
basis and your comments simply damage the motivation for such people to
assist others with valid answers. You can always use paid support. But
please don't bite the hand that feeds you ! Mike answers lots of queries
and since this is voluntary time makes the most of being able to answer
these by pointing people in the right direction. If you can't be bothered
to spend a little time reading an FAQ, then don't expect Mike to put in any
more time on answering queries either.

I think your comments are crass, unecessary, and demean the excellent work
that the MVP's do in this forum. Further if you are really sad enough to
spend time putting together such a NG posting then you really should get out
more !

Get over it ! Mike does a sterling job and has my 100% support.

Unfortunately I suspect your comments will do nothing to encourage Mike or
his colleagues to provide their time willingly and voluntarily in supporting
users, so your comments are extremely detrimental to the ongoing viability
of the NG.

You have done little to gain the respect of other MVP's or indeed other
users in this forum. Your comments have simply damaged that relationship. I
wouldn't be at all surprised if you see a situation where many queries are
simply not answered at all now. All thanks to you !

Regards

Ian

<Badonk...@gmail.com> wrote in message
news:1126559395.9...@g14g2000cwa.googlegroups.com...

[Ian Wolstenholme]

Audrie,

Check again - Mike did answer your query by asking you to post directly to
Patricks blog.

His answer was perfectly acceptable - and he asked you stop shouting ! -
shouting is poor netiquette and not necessary here.

Please refer back to the reply - Mike wasn't actually scolding you - rather
suggesting you post within the rules of NG postings !

Regards

Ian

"audrie magno" <mag...@saccounty.net> wrote in message
news:uQhYAV$tFHA...@TK2MSFTNGP09.phx.gbl...

[Dan Marth]

I agree with you Sam!

I keep hearing those who are defending Mike, speak of etiquette, isn't it
proper NG etiquette to first answer the question, and scold later? That is
the biggest problem I have with Mike, if I posted incorrectly, I have no
problem being corrected, but please answer my question first............then
scold all you want. At least that is the way I see it done in other new
groups/forums.

Thanks,
Dan

<Badonk...@gmail.com> wrote in message
news:1126559395.9...@g14g2000cwa.googlegroups.com...

[Beige Bond]

Mike is helping. He doesn't need defending; his work stands on it's own,
however you did ask.

Criticizing a specific person in a public forum such as this is uncalled
for, bad form, and unhelpful. If you have an issue with someone, please
handle it offline with the individual.

<Badonk...@gmail.com> wrote in message
news:1126559395.9...@g14g2000cwa.googlegroups.com...

[ashk...@hotmail.com]

I have been told by Mike on a few occasions to post elsewhere or look
elsewhere for answers to my questions. However, it is beacuse I did not
know where to post or did not look hard enough for answers tha already
existed (posting wss questions in sts site, ...). He does give some
very short answers that does not really resolve one's problem sometimes
but that's how one really learns. Sometimes you just need to be
pointed in the right direction.
I have found him to be helpful a lot of times. Acually,, this whole
community has helped me a lot over time and I am greatfull for that.

[Beige Bond]

This was cross-posted on microsoft.public.sharepoint.portalserver and
microsoft.public.sharepoint.portalserver.development as well.

What was that about productivity?

<Badonk...@gmail.com> wrote in message
news:1126559395.9...@g14g2000cwa.googlegroups.com...

[Loke Kit Kai [MVP]]

I was pissed before... Ask Mike... I think he had a bad impression of me...
I don't see the picture why Mike is behaving as he is now at that time. But
having been both sides of the fence... I can really see why Mike is so
persistence in asking people to post at the right ng. He is doing a
wonderful job maintaining order, and hence those who want to help, stays.
Take a step back and see things from the giver point of view... Will you
help if there isn't any order?

He did a great job, and yet not many people appreciates... Just rant away...
And I want to emphasise... He is not paid by Microsoft to do all these...

--
Best Regards,
Kit Kai
MVP (asp.net)
SgDotNet Council Member
Visit Us @ http://www.sgdotnet.org
My Blog: http://community.sgdotnet.org/blogs/kitkai

<Badonk...@gmail.com> wrote in message
news:1126559395.9...@g14g2000cwa.googlegroups.com...

[dav...@cuiab.ca.gov]

I have been using SharePoint since 2001 and Mike has given plenty of
good advice. I am glad that there are people such as Mike (and others)
that take the time to post answers that at the very least may help to
point you in the right direction for solving a SharePoint related
issue.

However, the issue for me is related to the specific news groups
themselves. As we all know, SharePoint is a product that blurs the
lines between development, design, and administration. Add to the
mix, the confusing separation of SharePoint Portal Server, Windows
SharePoint Services and Team Services (I thought this was a 2001
thing?) and it is no wonder that you have people posting stuff all over
the place (as I have done myself). Not to mention the fact that a lot
of the same functionality is found in each of these, so if I have a
question about "Lists" wouldn't it be valid to post the question
in both of these groups since the functionality is exists in each? (if
in fact WSS is the actually engine that runs this functionality how
would a newbie or even a vet such as myself know this?)

As a long time user of these Google groups, I would rather see a single
source for "all things SharePoint". Then you can post and search
all in one location. What about specific topics and expertise you ask,
well isn't that what the search engine is for? I mean come on,
Google is packaging and selling search products as we speak. That is
there specialty if you didn't already know.

The last point I would like to make is that haven't we all heard of
web "usability"? If we conducted some usability testing on the
various SharePoint groups it would become very clear that there is a
design issue at hand, hence the posting and "scolding" that occurs
on a routine basis. Therefore, there is a valid argument from the
average user that the multiple SharePoint groups are confusing at best.

David Goebel

[Badonk...@gmail.com]

I want to say that I completely agree with what everyone is saying. I
find it interesting that it seems to be very 50/50 on the topic. Mike
does spend plenty of time doing this, as a service...That is
appreciated.

Let me emphasize my encouragement of posting quality over quantity.
That is what this post is tryly about.

Newsgroup etiquette? I understand what you are saying....But feel that
2 out of 3 questions on these boards go unanswered, yet these boards
are overpoliced.....does that seem a little backwards?

And lastly - Listen up, especially you MVPs - DO NOT tell me that you
guys just do this out of the kindness of your heart. You all know that
Microsoft pays attention to how many posts a user puts in - Looks like
these boards will really help Mike get his MVP again next
year........Personally, I think it's pathetic. I understand the
reasoning, but when the quality of Mike's posts are less than
desirable, one has to wonder if the posts are just to generate more
"personal hype" to qualify for next year's MVP status.

JUST TO REITERATE - QUALITY OVER QUANTITY

[Kenneth]

I agree with you, Sam.

Maybe Mike is a knowledgeable person on SPS, WSS etc. but I found his "cross
site" monitoring is quite annoying. I have seen very few site that has such a
gatekeeper like him.

His watching is both wasting his time and others time and unnecessary.

If you have been working on IT for many years you will know that many fields
are closely related. Can anyone tell me what is the major differences between
SPS and WSS? I am telling you, the difference is money. MSFT want to give you
WSS for free so that can make money on SPS.

I am also telling you one of my WSS question, nobody could answer here, and
I found a perfect answer from a web site that discuss InfoPath.

I am also telling you, most of posts in an news group are questions without
answers. Some with answers but no help at all. Very few are valuable posts
with real help. So there isjust no need to be serious about cross site posing
between SPS and WSS. Two years later, 99% of the posts in this group will be
useless.

The only important etiquette I think is:

Before you ask a question, first, try WSS/SPS SDk first. You will probably
find answers there. Second, try MSDN, especially technical articles. Third,
try google. Fourth, try to search this group and SPS group to see if your
question were answered before.

[Jeff DeLong]

I agree with you on most points Sam. The anti cross-site publishing attitude
is totally unneccessary in my opinion. Even Lisa Parris stated that
"...experts in particular areas tend to hang out in their own groups."
Well this is probably why some publish their question on more than one NG. A
lot of times, a SharePoint newbie is stuggeling with a complex problem and is
in "desperate" need for some help. I am myself a SharePoint newbie, but if I
know the answere or can post a link to a resource which will most likely
solve the persons problem, I will be more than happy to do so. However, I
will never post a simple answere to a complex question because I know this
most likely will do no good. Here I believe Sam has a good point. Quality
over quantity!!

However, I believe that people should do a better job on the research part
before posting a question. For instance, if you have a question or a problem
regarding WSS and backup, then just do a search and you will get a lot of
information on this subject. You might not get a "complete" answere, but at
least you will get a few pointers where to find the answeres.

Regards,

Jeff DeLong

[Kenneth]

Hi David, you make the point. It is nearly impossible to separate SPS from
WSS. The core is the same. Keep two groups are just wasting everybody's time.
There should be a single SharePoint group.

Also, just like you said, many times questions involve both admin, built-in
functions and development.

Finally just like I posted. This is just a group, not a bible. It is
tolerable if a couple people post across groups. It is quite possible your
WSS question are answered by a post in SPS group.

[dav...@cuiab.ca.gov]

I would just like to restate that I am for Mike Walsh and appreciate
all of his ongoing help with the SharePoint community.

However, I do differ in the fact that I think the community at large
would greatly benefit from a consolidation of the various SharePoint
groups. Sort of like a corporate merger if you will.

I just now backed up a level and took a look at the various groups for
SharePoint (by the way, this is the first time I have done this in over
3 years).

At the root level we have six groups.

Portalserver
Windowsservices
Portalserver.development
Windowsservices.development
Teamservices
Teamservices.caml

First off, as a single source for SharePoint at my organization I have
my hands in every one of these items on a daily basis, but... I do not
think of them as separate areas. SharePoint is a melting pot of these
things and more. It is a very complex product that is nearly
impossible to fully understand completely, even for a 3+ year developer
and admin junkie such as myself. If we are going to mico-manage
SharePoint into sub groups, you could argue that Windows SharePoint
Services could be under a sub group for Windows Server 2003 as well as
SharePoint. Can you imagine the posting nightmare that would cause,
argggh!

In my opinion... having sub categories for SharePoint just creates more
confusion for most of us. For example, lately I have been working on
modifying the editprofile.aspx page which would allow the users to make
changes directly to Active Directory. So if I have a question
regarding how to go about doing this, which group do I post in?

As for team services, this does not even exits anymore. Team services
is from 2001 and was basically replaced by Windows SharePoint
Services... wasn't it??? And what the heck is caml?

On a positive note, I have definitely seen an increase in the demand
for SharePoint related jobs, skills, etc. The popularity of SharePoint
is starting to gain momentum and Google groups are an excellent source
for help. However, it may be time to rethink the structure of the
groups now that we are 3+ years into this thing.

Lastly, who set these groups up to begin with (Microsoft?) and how
would we go about restructuring them?

David Goebel

[Mike Walsh]

I've been trying to get rid of both the STS newsgroups for over a year.

I was finally told that they were being kept alive by me replying to WSS
posts there with a re-direct to WSS newsgroups so I stopped posting these
re-directs (or indeed any replies) about 6 weeks ago.

If people stop posting to them, it will be possible to remove them. It was
recently possible for our (SharePoint MVPs) MVP contact at Redmond to get
rid of all the SharePoint Portal Server newsgroups there were that hardly
anyone was using so progress is being made if slowly.

We (again SharePoint MVPs) are continually talking about whether there is a
need to merge the sites. It might (who knows) with future versions make more
sense. At the moment the snag is that if say the main SPS and the main WSS
newsgroups are merged then approximately half the postings to it will be of
no interest to all the people running only standalone WSS (or the similar
products that are WSS in SBS 203 and in Project Server 2003 and indeed the
next releases of Adapta and CRM both of which it has been publically stated
will use WSS as their front-end in I suppose the way that Project Server
2003 does now).

Merging the two .development groups makes (imo) much more sense as the
programming problems are similar. Only then I would hope that the merged
group would be as focused as the WSS .development one is rather than being
like the SPS one which is a mix of programming and general stuff to my eyes.

Mike Walsh, Helsinki, Finland

<dav...@cuiab.ca.gov> wrote in message
news:1126634611.3...@f14g2000cwb.googlegroups.com...

[dav...@cuiab.ca.gov]

I am curious as to roughly how many of us out there are using SPS, WSS,
or both. I have setup a free online survey to hopefully get a feel for
the percentages. Please visit the link below which I setup using
opinionpower. You do not need to provide an email or any other data.
Please pass this on to your fellow SharePoint comrades.

http://www.opinionpower.com/Surveys/313029710.html

David Goebel

[Todd Klindt]

I feel that Mike is a great attribute to this NG and if he or someone else
didn't do what he does it would go downhill. I appreciate everything he's
done.

Keep up the good work, Mike.

tk

<Badonk...@gmail.com> wrote in message
news:1126559395.9...@g14g2000cwa.googlegroups.com...

[Badonk...@gmail.com]

Oh, you suck up.

Just kidding....To be honest, moving to one main newsgroup would make a
lot of sense, and I wouldn't get pissed at Mike as often. Of course,
there are still the other issues.....

Nonetheless, I'm hoping that the buzz that this thread has generated
will propel me to become a Microsoft MVP next year.

-Sam [Future Microsoft MVP]

[chaserNL]

I do have an awnser to the division in newsgroups between SPS, WSS and
STS.
There is a really good newsgroup for all of these together at Tek-tips:
http://tek-tips.com/threadminder.cfm?pid=820
I think almost 90% is anwsered, so maybe check that forum out for a
change and see if you like it!

[amy1227]

I too have been frustrated with Mike's scolding and I agree that the root of
the problem is the seperation of the newsgroups. I have not been scolded
because I almost never post anything, but I would think twice about doing so
because I don't want to be "yelled at". If I'm at the point that I'm asking
for help with a problem, the last thing I need is someone telling me I'm
asking for it wrongly. I have seen other moderators that have a better,
softer approach to redirecting users to the correct ng AND helping them out
at the same time.

[XxLicherxX]

I have been new to WSS for a little over a month and have come to rely
on Mike's responses to get me through problems and point me in the
right direction, which I am grateful for.

[Kevin]

Hi there

This seems to be one of the most replied to posts - go figure hehe.

I have been using SharePoint since SharePoint 2001 and have found these
sites to be very helpful indeed.

And yes i have been scolded by Mike for posting to four seperate Newsgroups,
as i didnt know the best place to post it.

Mike does a great job, giving his time freely to help others as best he can.

I agree Mike should maybe consider scolding after helping us users. But
that is entirely up to him to decide.

I agree that a consolidation of the develpment Newsgroups would be a great
idea.

can't wait for the next version of SharePoint - seems there are exciting
times ahead for us all.

Regards

Kevin (SharePoint neophyte hehe)

[Deb]

Just to pursue what one said about the insufficient document on Sharepoint.
I'm curious why this is? Is MS not committed long-term to Sharepoint? Is it
too new? Why is it SO darn hard to find "how to" and "best practice"
documentation? The online help system is whoefully deficient, without even a
search cabability.

Deb

[Mike Walsh]

For what it's worth given the let's say "adverse publicity", I've given up
the muttering ("scolding") about multi-posts as of today. There was one
today (posted as different messages to both wss and wss.dev) that avoided my
wrath and another one that as the same message had gone to both the SPS and
WSS main newsgroups that also survived unscathed.

I still think both methods are bad ideas but I suspect that was the main
problem for some people (judging partly by this thread) rather than the
re-directs so I'm ducking under the covers on this one. I'm also cutting
down on the number of replies I make so stupid suggestions from me that make
people think of the real reason for their problem are (mostly!) out (as are
the wild guesses some of which have hit the target in the past).

Mike Walsh, Helsinki, Finland

"Kevin" <Ke...@discussions.microsoft.com> wrote in message
news:B709C6A1-5963-44A8...@microsoft.com...

[ScottWM...@gmail.com]

Mike,

I just wanted to encourage you a little bit. If you remember, the
first post you sent to me was also a scolding - It was frustrating at
the time, but I now see the reasoning for it. You have investing much
of your time into these newsgroups, and I personally appreciate your
effort and obvious passion for this technology.

Good information regarding Sharepoint can be difficult to come by, and
although you haven't answered any of my questions specifically, I
personally ask that you continue your pursuit of making these boards
more effective for all of us. I personally support your cause and
again appreciate what you are doing, and can understand the criticism
can be frustrating. I would encourage you to go back and read over
this board (excluding the first post) and see that there are many that
respect you, and the ones who do not have just cause for the way they
feel, but all of them would be more understanding if they understood
the real difficulty of managing multiple (and sometimes identical)
newsgroups, and the struggles of organzing useful information. My hat
is off to you, sir.

-Scott

[Jose Antonio]

I'm agree with you.
Mike made a great job with the FAQ, but he is spending most of his time
teaching how he wishes all the rest to use the forum.
This is not the first time this happend... but it looks like nothing is
really changing.

A more "constructive" Mike would be very helpful.

Jose Antonio

[Jose Antonio]

"Feedback is the breakfast of champions" -Rick Tate

I'm also with Mike about his work and I hope will continue. But I'm not for
his strong messages against mistaken posts and questions. Softer or
friendlier messages would make this NG really great. We should be prepared
for the next version.

Regards,

Jose Antonio

[Napone]

Sorry for the late reply but I just want to show my support for Mike and
voice out my opinion. Mike has done an excellent job monitoring Sharepoint
newsgroup. For you first time posting without even searching for the right
info BEFORE submitting a message, be happy that at least you got a reply from
Mike.

Your answer is on the newsgroup, you just need to dig in deeper for the
right key words.

Mike, stay as you are, you're valued for your expertise on this subject
matter. Without Mike, this newsgroup would get very very lonely.

[Vinz]

And on the contrary I support Sam for I know exactly what he's talking
about. The most annoying thing when using newsgroups is people who post
non-productive replies on your post. SPS and WSS have quite a lot in common.
If I have a question that involves both systems I have to post it somewhere
eh? And I might just post it in both newsgroups even.

So cheers Sam and try to give more usefull replies Mike.

- Vinz.

"Napone" <Nap...@discussions.microsoft.com> wrote in message
news:35F71369-8101-4AE5...@microsoft.com...

[Mike Walsh]

<sighs>

I really hoped this thread had died down.

</sighs>

Anyway, you have your wish. The only post you will see from me in the
foreseeable future is the weekly "WSS FAQ additions and corrections" posting
which I hope will be useful even if it isn't a reply. (A decision made at
the weekend when I couldn't take it anymore and thus not because of this
message (so don't worry, Napone [and thanks]), which however just confirms
that it was the right decision.)

If there are any things you (all) think need adding or amending to the WSS
FAQ please use the Comment function at wss.collutions.com. The days of me
reading all messages in (or feeling responsible for) this newsgoup are over
so I won't necessarily see any "Mike, something for the FAQ?" comments that
are hidden in the message text.

Mike Walsh

"Vinz" <vcko...@yahoo.com.removethis> wrote in message
news:%23QlBbST...@TK2MSFTNGP10.phx.gbl...

[Mr D.]

All,

Does all this really matter?

Mike,

Do not let the minority get you down. I read all the posts here and
the MAJORITY likes and wants your input. I mentioned to someone in a
Mindsharp class the other day about this group and your posts, they
thought you were a Natzie. Oh well, it is lonely at the top.

The minority,

This is not the only newsgroup on the net. Evidently you like what you
see, read, and get out out of this group. Not every post is for
everyone, get over it and just move onto the next post, or group...

Mike come back and be yourself!

[luisfe...@gmail.com]

I agree with you!!!!

[luisfe...@gmail.com]

El lunes, 12 de septiembre de 2005, 18:56:28 (UTC-5), audrie magno escribió:
> I don't think you'd have to check first to see if it was answered. Perhaps
> you have a different twist.
>
> Audrie
> "Lisa Parris" <li...@parrisonline.com> wrote in message
> news:Oa3%23So%23tFH...@TK2MSFTNGP10.phx.gbl...
> > I know Mike doesn't need me or anyone else to defend him but for my own
> > selfish reasons I'll respond. (Visions of Mike running to Galt's Gulch
> come
> > to mind)
> >
> > Having been involved with Sharepoint since the Beta of Team Services and
> > Portal Server 2001, as well as checking these newsgroups daily, and
> > generally trying to stay on top of the Sharepoint world, I can honestly
> say
> > that Mike is one of the best resources we have. He's not employed by
> > Microsoft and he doesn't have a product he wants to sell. In other groups,
> > people come and go but Mike's consistantly been here through thick and
> thin.

> >
> > > 20% of his posts are scolding people for posting in more than one
> > > message board, posting in the wrong message board, or posting a reply
> > > message too soon
> >

> > The nature of newsgroups is such that some kind of order needs to be
> > maintained. It's really convenient to know where you need to go to get
> > answers to your questions, it's a pain in the neck to see the same
> questions
> > posted in 4 different newsgroups and then have to check all four to see
> > who's replied to what. Also, the experts in particular areas tend to hang
> > out in their own groups. If you have a Project Server question, isn't it
> > better to ask the question in the MS Project group rather than ask in
> > another group in which Project Server is only on the periphery of that
> > product?

> >
> > 30% of his posts simply tell the user to view his FAQ. Now I've read a
> > > lot of his FAQ, and some of it is good, but again, that doesn't exactly
> > > answer the question....I know his FAQ is there, but when I ask a
> > > question, it obviously wasn't answered by his FAQ....
> >

> > Mike is continually updating the FAQ on his own. If he suggests going to
> the
> > FAQ it's because a) the answer is probably in there or b) one might not
> know
> > of its existence.

> >
> > 30% of his posts give simple answers to complex questions....That in
> > > itself is fine, but almost always this is not an appropriate or useful
> > > answer.
> >

> > I'm not sure about this but I have my suspicions. I don't think newsgroups
> > were designed to give complex answers to complex questions.But that's just
> > me.

> >
> >
> > <Badonk...@gmail.com> wrote in message
> > news:1126559395.9...@g14g2000cwa.googlegroups.com...

Exactly he doesnt have touch with people... I believe he doesnt know how to write a polite response.