WSS 3.0 - Cannot Upload 35MB File

VladBath

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Jan 16, 2009, 1:56:02 PM1/16/09

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I am running WSS 3.0 (latest service packs) on a front-end web server with a
SQL Server 2005 database back-end.

When one of my users attempts to upload a file 35MB or over, the system
processes the request for a few seconds and then returns "There is a problem
with the web server. Please try again later or contact the server
administrator."

I have verified that my admin settings allow uploads of up to 2GB, the file
is not taking more than the designated time-out interval before the error is
returned and as far as I can tell this is a general problem: more than two
people have reported difficulties uploading files of this size.

Any ideas?

Thanks,

Vlad

jpw

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Jan 18, 2009, 8:03:03 AM1/18/09

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On Jan 16, 1:56 pm, VladBath <VladB...@discussions.microsoft.com>
wrote:

Have you tried updating the timeout parm in the web.config?

Steve Sofian

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Jan 20, 2009, 3:55:08 AM1/20/09

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There is a web.config settings that controls the max file size and time out
duration. You will need to increase that even if your admin has set in
SharePoint.

Cheers,
Steve Sofian [MVP MOSS]

"VladBath" <Vlad...@discussions.microsoft.com> wrote in message
news:D2ABF889-2F37-4D4D...@microsoft.com...

edd1619

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Jan 22, 2010, 2:00:12 PM1/22/10

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I was having the same issue and increasing the Timeout in the web.config did stop the error however I checked the folder after the transfer and it was not in the library. Any ideas?

Thanks in advance.

Steve Sofian wrote:

There is a web.
20-Jan-09

There is a web.config settings that controls the max file size and time out
duration. You will need to increase that even if your admin has set in
SharePoint.

Cheers,
Steve Sofian [MVP MOSS]

Previous Posts In This Thread:

On Friday, January 16, 2009 1:56 PM
VladBat wrote:

WSS 3.0 - Cannot Upload 35MB File

I am running WSS 3.0 (latest service packs) on a front-end web server with a
SQL Server 2005 database back-end.

When one of my users attempts to upload a file 35MB or over, the system
processes the request for a few seconds and then returns "There is a problem
with the web server. Please try again later or contact the server
administrator."

I have verified that my admin settings allow uploads of up to 2GB, the file
is not taking more than the designated time-out interval before the error is
returned and as far as I can tell this is a general problem: more than two
people have reported difficulties uploading files of this size.

Any ideas?

Thanks,

Vlad

On Tuesday, January 20, 2009 3:43 AM
jpw wrote:

Re: WSS 3.0 - Cannot Upload 35MB File
wrote:
h a
lem
le
is
o

Have you tried updating the timeout parm in the web.config?

On Tuesday, January 20, 2009 3:55 AM
Steve Sofian wrote:

There is a web.

There is a web.config settings that controls the max file size and time out
duration. You will need to increase that even if your admin has set in
SharePoint.

Cheers,
Steve Sofian [MVP MOSS]

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edd1619

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Jan 22, 2010, 2:11:39 PM1/22/10

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This is only happening to users who are not at our site but are still connected to our network. Contribute permissions have also been verified.

edd1619 wrote:

Timeout increased but....
22-Jan-10

I was having the same issue and increasing the Timeout in the web.config did stop the error however I checked the folder after the transfer and it was not in the library. Any ideas?

Thanks in advance.

Previous Posts In This Thread:

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Sunil [MSFT]

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Jan 22, 2010, 2:50:38 PM1/22/10

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Edd,

Check following settings:

1. Central Administration > Application Management > Web Application
General Settings > Maximum Upload Size
2. Program Files\Common Files\Microsoft Shared\Web server
extensions\12\TEMPLATE\LAYOUTS
<location path="upload.aspx">
<system.web>
<httpRuntime maxRequestLength="2097151" />
</system.web>
</location>

Inetpub\wwwroot\wss\VirtualDirectories\VirtualDirectoryFolder

3. Increase the connection time-out setting
Click Start, point to All Programs, point to Administrative Tools, and then
click Internet Information Services (IIS) Manager.
Right-click the virtual server that you want to configure, and then click
Properties.
Click the Web Site tab. Under Connections, type the number of seconds that
you want in the Connection time-out box, and then click OK.

4. Stsadm.exe -o setproperty -pn large-file-chunk-size -pv <size in bytes>
was failed with following error:

stsadm -o setproperty -propertyname large-file-chunk-size -propertyvalue
<Megabytes (MB)> [-url <http://server_name>]

The syntax for the getproperty operation is:

stsadm -o getproperty -propertyname large-file-chunk-size
<Property Exist="Yes" Value="1000000000" />

Details: http://technet.microsoft.com/en-us/library/cc262061.aspx

5. Make sure you have added Antivirus exclusions as per
http://support.microsoft.com/kb/952167

If this is happening only with external users then you may want to check
your filewall if configured. You can also try different methods to upload
the files such as "upload multiple files" which will only be available if
Office is installed on the client machine.

Sunil [MSFT]

eddannenfelser

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Jan 25, 2010, 1:42:00 PM1/25/10

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This KB article fixed my issue once I applied the Server 2008 fix in the "More Information" section:

http://support.microsoft.com/kb/925083

edd1619 wrote:

Also....
22-Jan-10

This is only happening to users who are not at our site but are still connected to our network. Contribute permissions have also been verified.

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