Recently, when attempting to log onto hotmail via www.hotmail.com, I am now
being asked to "Match the pictures". After entering my password, I am then
redirected to another URL which prompts me to "Match a picutre" to enter. Is
this new to hotmail or a spoof? When I enter the characters, I do get into
hotmail, but this has never been there before. I am worried that it is a
virus that is redirecting me. That URL is:
http://hipservice.passport.net/forcehip.srf?id=2&ru=http%3a%2f%2fwww%2ehotmail%2emsn%2ecom%2fcgi%2dbin%2fsbox&tk=5AAAAAAAAHaH5SlHCfh%21vCYuZRLHqLeSMISOD27ewz5qkus5hJBdv8%2a1WHq%2ar9afyJ6tXjAueHs4c%24&lc=1033
This is from Hotmail, it is a techniques they use to stop spammers creating
hundreds of account in one go via some automated process.
I must admit I have not seen this used routinely for hotmail logins. I
tested my hotmail login via www.hotmail.com just now and I was not presented
with this check.
Is your account new?
Anyway you are right to question this change but as long as it does not ask
for personal details like your SS number or bank account details you should
be okay.
If you continue to be sent via this check you might try contacting the
Hotmail tech support and ask why you are having to do this
HTH
BB
"Tim" <T...@discussions.microsoft.com> wrote in message
news:CFF6CDC3-BA78-4C67...@microsoft.com...
Just as an addition to the above... It's not a spoof or the like. It seems
that Hotmail's going a bit bonkers lately. Every second email that I send
out from one of my accounts (and only that one) requires that I log back
into my account via the web and perform the same thing. Basically I enter
the data found in the photographs and I'm all set and my usage of Outlook
Express happily returns to normal. This is an account that I've had for eons
and this is the only account effected. I think that you'll find that it
simply 'can't happen' in the newer free Hotmail accounts as they're not
compatable with Outlook Express. It's some sort of spam prevention tool gone
very wrong from the looks of things. I'm assuming that it will be fixed
eventually. A good idea might be to hit the help button when you're next
asked to log in (after you've logged in) and email support for more
information. It's enough to drive you bonkers as the account that I'm
getting this response in is the account I use for is rather active though
not much more than one of my other accounts which doesn't get the message.
I'd go with the help/complaint option.
Cheers,
Galen
--
"My mind rebels at stagnation. Give me problems, give me work, give me
the most abstruse cryptogram or the most intricate analysis, and I am
in my own proper atmosphere. I can dispense then with artificial
stimulants. But I abhor the dull routine of existence. I crave for
mental exaltation." -- Sherlock Holmes
The annoying thing though is that it happens more than one time each week
but I understand why they need to have this kind of security measurements.
But agree that one can be very suspicious these days.
Gunilla
"Bigbruva" <Rich...@dontusethis.ws> skrev i meddelandet
news:es7Qq0AD...@TK2MSFTNGP12.phx.gbl...
--
William Stacey, MVP
http://mvp.support.microsoft.com
"Gunilla" <removekakaomumsathotmaildotcom> wrote in message
news:uDlw5YED...@TK2MSFTNGP15.phx.gbl...
Today, I got a similar message in Outlook, with the same "Match picture"
window. I didn't enter the letters - I tried to login from Firefox and IE6,
but both redirected me to the "hipservice" URL. The suspicious thing (I
think) is that the Hotmail image does not show up on the top of the window
(only a red X). I changed my password when I got in last week, and now I've
changed it again without logging in (using a link from the Microsoft TechNet
site).
Until more definitive answers come out, I'm treating this account as dead.