Re: Windows Defender Defenition 1.35.716.0 failed to install.
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PA Bear [MS MVP]
I have reproduced this problem (error 0x80070643). Users may encounter this
problem when updating Defender via Automatic Update, Windows Update, or from
within Defender (Check for updates function).
NB: Defender will NOT be happy and its "Alert!" icon will continue to appear
in Notification Area until an update is successfully installed. This does
NOT mean that Defender is not working/protecting your machine.
I have alerted MS and the Defender team to this apparent bug via private
channels.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Serge wrote:
> Automatic update set to: Notify me but don't automatically download and
> install them. It downloads ok.
>
> It failed to installed no error code.
>
> I tried to download it manually.
>
> The window showed:
>
> Initializing Installation
> Download
> Not Installed
>
> As it keeps being reoffered, I now have it as a hidden update.
>
> Serge
John Navas
<PABe...@gmail.com> wrote in <OUB#ank1IH...@TK2MSFTNGP06.phx.gbl>:
>[Crossposted to Windows Update, WinXP General, and Security newsgroups]
>
>I have reproduced this problem (error 0x80070643). Users may encounter this
>problem when updating Defender via Automatic Update, Windows Update, or from
>within Defender (Check for updates function).
>
>NB: Defender will NOT be happy and its "Alert!" icon will continue to appear
>in Notification Area until an update is successfully installed. This does
>NOT mean that Defender is not working/protecting your machine.
Not necessarily: I uninstalled and reinstalled Windows Defender in an
attempt to fix the problem, and it's now stuck at Definition version
1.0.0.0 2006/01/25, so my machine isn't terribly well protected.
>I have alerted MS and the Defender team to this apparent bug via private
>channels.
I'm frankly stunned that this could get released with such a clear
problem, and that Windows Security Support still doesn't know about it
(as of my call 2 hours ago).
--
Best regards,
John Navas <http:/navasgroup.com>
John Navas
Antispyware definition created on: 2008-24-06 01:58:38 PST
This update will fail regardless of how you try to install it:
* Windows Defender direct update error 0x80070643
* Windows Update error 0x80508007
* Manual update from <http://support.microsoft.com/kb/923159/>
runs but does nothing
Problem reproduced by a many people on many machines.
John Navas
<spamf...@navasgroup.com> wrote in
<4r2364tkrkkq260s0...@4ax.com>:
>Antispyware definition version: 1.35.716.0
>Antispyware definition created on: 2008-24-06 01:58:38 PST
>
>This update will fail regardless of how you try to install it:
>* Windows Defender direct update error 0x80070643
>* Windows Update error 0x80508007
>* Manual update from <http://support.microsoft.com/kb/923159/>
> runs but does nothing
>
>Problem reproduced by a many people on many machines.
This problem also seems to be affecting Windows Live OneCare Safety
Scanner <http://onecare.live.com/site/en-au/default.htm?mkt=en-au> --
Protection Scan fails with ErrorID 0x04500816, ResultID=0x8007000e.
(Other functions still work properly.)
John Navas
<spamf...@navasgroup.com> wrote in
<cl7364lvn5233jgra...@4ax.com>:
Manual update from <http://support.microsoft.com/kb/923159/> of
Antispyware definition version: 1.35.724.0
Antispyware definition created on: 2008-24-06 07:28:54 PST
also runs but does nothing.
John Navas
<spamf...@navasgroup.com> wrote in
<leh3649ohorj5963b...@4ax.com>:
Antispyware definition version: 1.35.716.0
has now been removed both from Windows Update and from Windows Defender
Update.
<http://www.microsoft.com/security/portal/ADL.aspx> now shows
Antispyware definition version: 1.35.744.0
Antispyware definition created on: 2008-24-06 17:09:04 PST
and DOES install correctly. (As of this writing that's only the link
"32 bit Definitions" on the LEFT side of the page -- the link on the
right side of the page under "Latest Definition Updates" is actually
still 1.35.724.0, which does NOT install.)
Protection Scan of Windows Live OneCare Safety Scanner
<http://onecare.live.com/site/en-au/default.htm?mkt=en-au>
now works properly again.
PA Bear [MS MVP]
released on 24 Jun-08. If the Defender "Alert!" icon is still displaying in
Notification Area, open Defender and click on Check for Updates. You should
get a "No updates available" response and Defender should be happy again (at
least if you didn't uninstall/reinstall Defender).
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
PA Bear [MS MVP] wrote:
> [Crossposted to Windows Update, WinXP General, and Security newsgroups]
>
> I have reproduced this problem (error 0x80070643). Users may encounter
> this
> problem when updating Defender via Automatic Update, Windows Update, or
> from
> within Defender (Check for updates function).
>
> NB: Defender will NOT be happy and its "Alert!" icon will continue to
> appear
> in Notification Area until an update is successfully installed. This does
> NOT mean that Defender is not working/protecting your machine.
>
> I have alerted MS and the Defender team to this apparent bug via private
> channels.
>
PA Bear [MS MVP]
course *you* aren't fully protected now. I frankly stunned that you did
that.
--
~PA Bear
PA Bear [MS MVP]
John Navas
<spamf...@navasgroup.com> wrote in
<coh3649v6u7un9dig...@4ax.com>:
As of this writing, the Definition version on
<http://www.microsoft.com/security/portal/ADL.aspx> varies between
1.35.724.0 (doesn't work) and 1.35.744.0 (does work), probably because
all load balancing servers haven't yet been updated to the later
corrected version, so be sure to check the version before downloading.
PA Bear [MS MVP]
32-bit machines:
1. Go to http://www.microsoft.com/security/portal/ADL.aspx
2. Click on the link on the left side of the page to download/install the
new update. Do not use the link in the right-hand menu under "Latest
Definition Updates".
The linked download appears to be a re-release of definitions v1.35.563.0
which were originally released on 19 Jun-08. Installing it will make
Defender "happy" again. <wink>
--
~PA Bear
PA Bear [MS MVP] wrote:
> Update on the situation: MS apparently "recalled" the Defender update
> released on 24 Jun-08. If the Defender "Alert!" icon is still displaying
> in
> Notification Area, open Defender and click on Check for Updates. You
> should
> get a "No updates available" response and Defender should be happy again
> (at
> least if you didn't uninstall/reinstall Defender).
>
John Navas
welcome nonetheless. ;)
On Wed, 25 Jun 2008 00:31:55 -0400, "PA Bear [MS MVP]"
<PABe...@gmail.com> wrote in <OdiDy2n1...@TK2MSFTNGP05.phx.gbl>:
--
John Navas
<PABe...@gmail.com> wrote in <eQ8hy2n1...@TK2MSFTNGP05.phx.gbl>:
>We saw your first post.
OK.
>Why did you uninstall/reinstall Defender?
To try to correct the definition update problem (of course).
>Of
>course *you* aren't fully protected now.
Actually I am, because I first installed the last working version, and
have now installed the new corrected version from the Windows Protection
Center.
>I frankly stunned that you did
>that.
I'm frankly stunned that you wouldn't see that as a reasonable and
normal thing to try. ;)
John Navas
<PABe...@gmail.com> wrote in <egWiH9n1...@TK2MSFTNGP03.phx.gbl>:
>As John pointed out a few minutes ago, you can manually update Defender on
>32-bit machines:
>
>1. Go to http://www.microsoft.com/security/portal/ADL.aspx
>
>2. Click on the link on the left side of the page to download/install the
>new update. Do not use the link in the right-hand menu under "Latest
>Definition Updates".
>
>The linked download appears to be a re-release of definitions v1.35.563.0
>which were originally released on 19 Jun-08. Installing it will make
>Defender "happy" again. <wink>
As of this writing, the Definition version on
<http://www.microsoft.com/security/portal/ADL.aspx> varies between
1.35.724.0 (doesn't work) and 1.35.744.0 (does work), probably because
all load balancing servers haven't yet been updated to the later
corrected version, so be sure to check the version before downloading.
--
PA Bear [MS MVP]
PA Bear [MS MVP]
PA Bear [MS MVP]
PA Bear [MS MVP] wrote:
Gerry
Last update 1.35.563.0 19 June 2008. Updating using Windows Defender
says none available.
~~~~
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
John Navas
Just what I posted: 1.35.744.0
On Wed, 25 Jun 2008 01:22:48 -0400, "PA Bear [MS MVP]"
<PABe...@gmail.com> wrote in <#$sSjTo1I...@TK2MSFTNGP02.phx.gbl>:
--
John Navas
Actually it was.
On Wed, 25 Jun 2008 01:22:01 -0400, "PA Bear [MS MVP]"
<PABe...@gmail.com> wrote in <uH36iTo1...@TK2MSFTNGP02.phx.gbl>:
--
Joan Archer
available through the programs check for updates.
--
Joan Archer
http://www.freewebs.com/crossstitcher
http://lachsoft.com/photogallery
"Gerry" <ge...@nospam.com> wrote in message
news:OFU8FJp1...@TK2MSFTNGP04.phx.gbl...
John Navas
<http://www.microsoft.com/security/portal/ADL.aspx> is now up to version
1.35.745.0, which isn't yet on Windows Update or Windows Defender
Update. This seems to be the place to go for the most current update.
On Wed, 25 Jun 2008 12:47:10 +0100, "Joan Archer"
<arche...@nospam.com> wrote in
<#pW#6kr1IH...@TK2MSFTNGP02.phx.gbl>:
>Same here still at the 1.35.563. 19 June 2008 this morning and none
>available through the programs check for updates.
>"Gerry" <ge...@nospam.com> wrote in message
>news:OFU8FJp1...@TK2MSFTNGP04.phx.gbl...
>> Not offered here through Windows Update.
>>
>> Last update 1.35.563.0 19 June 2008. Updating using Windows Defender says
>> none available.
>> PA Bear [MS MVP] wrote:
--
PA Bear [MS MVP]
Joan Archer
all installed OK <g>
"John Navas" <spamf...@navasgroup.com> wrote in message
news:r2h464htmv5gm2er9...@4ax.com...
PA Bear [MS MVP]
Joan Archer wrote:
> Thanks I have it now after getting the same info from the privatenews
> group,
> all installed OK <g>
>
>
John Navas
Any particular reason why you've got your back up about this?
Are you just jealous whenever someone else posts info and answers?
Or ... ?
On Wed, 25 Jun 2008 12:27:14 -0400, "PA Bear [MS MVP]"
<PABe...@gmail.com> wrote in <OjSOPDu1...@TK2MSFTNGP04.phx.gbl>:
--
Gerry
I tried the suggestion last night and thought I was getting the later
update. When I checked after installation the last definition update
installed was still that of 19 June. I just tried Windows Update and on
the second attempt was offered and sucessfully installed Definitions
Update 1.37.1.0 dated 25 June 2008.
~~~~
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Joan Archer
Joan
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:#rxH6Qw1...@TK2MSFTNGP06.phx.gbl...