1. This question will make you so sick of hearing it you will soon want to
puke.
2. I hoped that by staying at the top the typical home users would MAYBE
read it and have there question answered.
> I future posted because:
>
> 1. This question will make you so sick of hearing it you will soon want
to
> puke.
> 2. I hoped that by staying at the top the typical home users would MAYBE
> read it and have there question answered.
Yes, but future posting doesn't work on the newsgroup web interface at
www.microsoft.com/support, which is where most of these questions come from.
So, most of these people are unlikely to see your post after a day or so.
Crap. I will not do it again then.
Nice try but do you really think anyones going to actually read it? They
aren't reading the several hundred allready on this. :)
Jason
Because they are f'ing lazy asses who don't want to RTFM or learn anything.
They deserve every virus they get plus 1.
Use a little thought and have a little compassion Torrey...
The vast majority of those who post these questions are not newsgroup
habitues. They are more often ordinary, everyday people who use a computer
to perform ordinary, everyday tasks. If they are technical at all, it's on a
very rudimentary level. Those who want to learn more will do so, but without
making the mistakes that *all* inexperienced people (I've hated the word
"newbie" for nearly 20 years) make. These folks are simply looking for a
helping hand from those they consider more knowledgeable and who can either
allay their fears or assist them in preventing those fears from resulting in
(perceived) disaster. They deserve to be treated with respect and kindness,
not ridicule and insults. It doesn't take but a minute to answer the
question, why waste that time with vitriol? It hasn't helped anybody and
makes it that much more likely that the questioner will shy away from
learning more and will really encounter problems down the road.
Religion aside, you really are your brother's keeper. If we're not willing
to help others, we become less than nothing ourselves.
Then they should learn to do a search. It's not that hard, I use a text
newsreader and I see about 50 from the start asking the same question.
And when I go to the MS website and access this group I see at least a
dozen all asking the same question. All without my ever reading a post
just the subject lines.
>These folks are simply looking for a
> helping hand from those they consider more knowledgeable and who can either
> allay their fears or assist them in preventing those fears from resulting in
> (perceived) disaster. They deserve to be treated with respect and kindness,
> not ridicule and insults. It doesn't take but a minute to answer the
> question, why waste that time with vitriol? It hasn't helped anybody and
> makes it that much more likely that the questioner will shy away from
> learning more and will really encounter problems down the road.
>
> Religion aside, you really are your brother's keeper. If we're not willing
> to help others, we become less than nothing ourselves.
>
>
Im no ones keeper but my own. I and probibly many others have no
problem helping out if someone has a problem but also we expect a little
leg work to be done by the person who has the problem.
Little things like doing a search to see if this is a common
problem etc.. They get short answers and insults because
after the 50th time you see the same question asked by someone
too lazy to do any work you get a little grumpy.
Jason
Yes, we all like to see leg work done and many give helpful advice on
learning to do that legwork. Yes, after a while it can be easy to get a
"little grumpy". My point is, don't just lump all those who ask the question
into the category of "lazy". Some are, many others simply don't have a level
of knowledge that affords them the opportunity to even begin searching.
Charlie
I don't buy that. All I did was go to the MS webpage and this
newsgroup and saw a swack of postings on "is this real?" "is this from
MS?" "sup...@microsoft.com" All they had do to was a little work on
thier own but too many people are too lazy and used to being spoon fed
so they didn't bother to look at all.
Jason
"Charles Otstot" <sar...@nc.rr.com> wrote in message
news:%23xAwzt7...@TK2MSFTNGP10.phx.gbl...
It's much like a spammer suggesting that "It's no big deal - can't you just
hit the delete button?"
I don't mean to argue here, and I've certainly been known to answer those
questions myself sometimes, but I hope you can see the other side of this
too.
One of the things may be helpful is for someone to take on the task of
compiling a FAQ of these types of questions and then posting it here about
3-4 times a day with the subject "FAQ - read this before posting your
question" or something like that.
"Lanwench [MVP - Exchange]"
<lanw...@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in message
news:OUN%23ZTAID...@TK2MSFTNGP10.phx.gbl...
"Daniel Billingsley" <dbilli...@NO.durcon.SPAAMM.com> wrote in message
news:e$V50IGID...@tk2msftngp13.phx.gbl...
"xp slave" <nos...@hotmail.com> wrote in message
news:e5GB95TI...@TK2MSFTNGP10.phx.gbl...
Bad analogy. I would know I don't know how to operate a 757. I would not
just start pushing buttons and clicking things like a home user would. Home
users are led to believe a pc is easy to operate.
Anyway, I fail to see how you think a user can find his way to a newsgroup
(which even from the web interface doesn't exactly jump out at a new user
staring at his screen scratching his head) and post a new message, but
doesn't have the wherewithal to even scroll down the list to see if any
similar questions have been asked. That's why I proposed the frequent
posting of a FAQ of sorts, so a new user could see it in the list without
having to be able to do any kind of search.
"xp slave" <nos...@hotmail.com> wrote in message
news:e5GB95TI...@TK2MSFTNGP10.phx.gbl...
But I counted five link clicks to get to this newsgroup, and that was
starting on the support page (which wouldn't be where a new user would
start). Then, right there with the New Post button is the Search button.
The user chooses to push the New Post button for some reason, and it's not
because it's the only one there or the obvious choice. By that I mean he
has to have at least some basic understanding of what a newsgroup is to know
what New Post even means. So, he's looking for information - why doesn't he
push the Search button like he already has done a gazillion web sites when
he's looking for information?
It's the psychology of this conscious choice which I originally started this
discussion about. I would presume that by the time he presses New Post he
understands well enough that he's going to have to come back and check to
see if anybody answers his question. If anything, that minimum required
level of knowledge to even understand what a newsgroup is should lead him to
the realization that it's worth a shot to try the Search button, shouldn't
it? I mean, that's really my question - isn't it rather obvious looking at
that web form, with at least the minimal knowledge of newsgroups that you
would have to have by that point, that New Post is NOT the quickest way to
find an answer to your problem?
In the end I suppose we can never get inside that user's head, so we'll
never know. I guess I was more pondering out loud.
"Lanwench [MVP - Exchange]"
<lanw...@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in message
news:uYJCgaVI...@tk2msftngp13.phx.gbl...
It's been my experience as I've read this newsgroup over the past, that many
of the new users seem to think it's supported by microsoft, and that they'll
get
an answer from a microsoft rep.
And if you follow the links provided by Microsoft, there's no obvious
disclaimer that this is not so: there's plenty of links claiming it's free
support, but you'd have to do some searching to see that it's not supported
by Microsoft representatives. (That'd be more time searching for a question
they weren't asking.)
Just looking at the web-based newsgroup, it actually seems to imply the
opposite: see
http://support.microsoft.com/newsgroups/default.aspx?NewsGroup=microsoft.public.security&SLCID=US&ICP=GSS3&sd=GN&id=fh;en-us;newsgroups
for an example.
Right in the upper left corner, it says "Microsoft Product Support
Services."
And I've seen plenty of questions from people indicating they expect a
personal response - an e-mail from Microsoft. They don't all come back to
check the newsgroup, as evidenced by some of the people repeating
themselves, asking why their question wasn't answered when it's been
answered a bazillion times.
Something else I've noticed, when searching the newsgroups and searching via
search engines: When I'm searching on a problem, it's more common to find
questions than answers. Some people can continue to take the time to
research and learn - most other people have to go on with their lives and
don't have time to study to become a security guru.
While that's not necessarily a solution, I think it's an explanation why
there's so many repeated questions. (I've already suggested to Microsoft,
many ways many times, that they should put a disclaimer on their public
newsgroups advising that the questions are not necessarily answered by
Microsoft employees - and that they'll be answered publicly, not via
e-mail - if they're answered.)
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.481 / Virus Database: 277 - Release Date: 5/13/2003
"Brad" <ME_IN_YOUR...@bookbrad.com> wrote in message
news:Oe$4nj4ID...@TK2MSFTNGP10.phx.gbl...
> <big snip summarized: Web version of newsgroups looks like Microsoft
support>
>
Excellent excellent points Brad. That would certainly make a LOT of sense.
I'll just join the crusade to persuade Microsoft to add that disclaimer.
>What if someone sat you down
>in
>> the pilot's seat on a 757 and said "OK, fly me to LA". If you had never
>> flown an airplane you wouldn't have a clue.
>>
Nah. Easy. Crank up the throttle, pull back on the stick thing. The
biggest problem would be landing, or finding the way to LA...
This reminds me of that great joke when BGates compared windows to cars.
He said:
'If the Automobile industry had kept up with Windows' advances, we'd
have cars that do 100miles to the gallon and are perfectly
environmentally friendly', or something similar, which is perfectly
true.
The responds from General Motors was 'Yes, but would you want your car
to crash every 2 minutes'?
:)
--
Super_Geek, 15
"If you can't beat your computer at chess, try kickboxing."