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Hotmail and MSN major difficulties
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Chula
Feb 5, 2005, 1:49:01 AM2/5/05
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I'm wondering if anyone has experienced the following: we recently moved and
purchased a new PC and new internet service. Neither my husband nor I can
hardly access MSN or Hotmail (two different accounts). We both receive a
message that we have been blocked for trying to log on too may times with an
incorrect password, which is not the case. We've had our accounts for so
long that we can't remember the answers to our secret questions, etc. so we
cannot change our passwords. Any ideas why this may be happening?
purchased a new PC and new internet service. Neither my husband nor I can
hardly access MSN or Hotmail (two different accounts). We both receive a
message that we have been blocked for trying to log on too may times with an
incorrect password, which is not the case. We've had our accounts for so
long that we can't remember the answers to our secret questions, etc. so we
cannot change our passwords. Any ideas why this may be happening?
Chris Rolon
Feb 5, 2005, 4:46:50 AM2/5/05
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Months ago I had some weirdness happen to me along the line of what you are
describing. I had to contact Customer Support and they were able to help.
Unfortunate I never got an answer to what was causing the problem.
describing. I had to contact Customer Support and they were able to help.
Unfortunate I never got an answer to what was causing the problem.
Just in case, make certain that your computers are not infected by any
viruses, worms or SpyWare.
I know that this doesn't help much. Just wanted to let you know that you may
not have caused the problem.
--
Chris Rolon
"Chula" <Ch...@discussions.microsoft.com> wrote in message
news:56829B74-7A2B-496F...@microsoft.com...
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