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unable to remove virus W32.Netsky.C@mm

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Julia

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Feb 26, 2004, 9:08:04 AM2/26/04
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Program is windows 98,
the virus is on my computer since yesterday, 11.00 am.
Computer shot down after I turned it on today.
How can I remove this virus? I coudn't delete or clear
it, or move it to the quarentine. ???

Julia

David H. Lipman

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Feb 26, 2004, 9:51:44 AM2/26/04
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Obtain McAfee's virus and worm removal tool, Stinger: http://vil.nai.com/vil/stinger/

1) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
2) Reboot your PC into Safe Mode
3) Using McAfee Stinger, perform a Full Scan of your platform and clean/delete any
infectors found
4) Restart your PC and perform a "final" Full Scan of your platform
5) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 200 ~ 400MB),
reboot your PC.
6) If you are using WinME or WinXP, create a new Restore point
7) Please report back your results

Dave

"Julia" <Ju...@discussions.microsoft.com> wrote in message
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