Re: Microsoft Responds to the Evolution of Online Communities

[Kenneth A. Larsen]

<nn...@microsoft.com> wrote in message
news:ee9BWk$6KHA...@TK2MSFTNGP06.phx.gbl...
> Date 5/4/2010
> Starting in early summer 2010, Microsoft will begin progressively closing
> down the Microsoft public newsgroups to enrich conversations in the
> rapidly-growing forum platform. This decision is in response to worldwide
> market trends and evolving customer needs.
>
> Microsoft continues to invest in forums to reduce customer effort,
> consolidate community venues and make it easier for active contributors to
> retain their influence. Forums provide a healthy community environment
> with less spam and make answers easier to find by customers and search
> engines. Additionally, forums offer a better user and off-topic
> management platform that will improve customer satisfaction by
> facilitating discussions in a clean space.
>
> We understand that some newsgroups are still active, and important to the
> community. In the coming days and weeks, we will be rolling out tools and
> resources to minimize disruption to the community discussions.
>
> We are working diligently on providing additional resources and
> information in local languages later this week. In the meantime, please
> refer to the official Microsoft Newsgroup website
> http://www.microsoft.com/communities/newsgroups/default.mspx concerning
> this issue. The Microsoft Newsgroup website will be made available in
> additional languages in the next few days.
>