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Activation failure

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sophia_arien

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Jul 30, 2009, 3:30:01 AM7/30/09
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Is there anyone authorised to answer when will this problem with ms reader
activation will be resolved? I feel robbed! I didn't know about this problem
and I bought a new e-book which I cannot read. Shouldn't there be a consumer
group or someting we can go to and help with this? From what I read,
microsoft doesn't bother to do anything about this and that shows the respect
they have for consumers.

Patty MacDuffie

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Jul 30, 2009, 4:17:46 PM7/30/09
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Try giving them a call. 800-426-9400 But don't be too surprised if you
get nowhere.

Patty

Todd Allcock

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Aug 3, 2009, 11:22:28 AM8/3/09
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"sophia_arien" <sophi...@discussions.microsoft.com> wrote in message
news:0D08E2EF-6F85-4E4E...@microsoft.com...

What device are you trying to activate? An XP PC, a Vista PC? A portable
(Windows Mobile) device?


gsj

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Aug 9, 2009, 10:54:01 PM8/9/09
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You have presumably downloaded the protected ebook onto a pc with an
activated copy of reader installed. If not do so. Then use Convertlit to
remove the drm then copy it to your mobile device where it will open ok in
the un activated copy of Reader.
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