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New Reader won't activate on XP Desktop

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AstroMom

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Oct 19, 2009, 12:25:18 PM10/19/09
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I can't get my Reader to Activate. Not only can I not read any of the
hundreds of books I've bought over the years but I cannot even open them.
Help anyone? I'm not even trying to activate a handheld and it's XP Pro. I
have had an activated version of Reader on this same computer for a long
time. Only when I downloaded the recent Version 2.1 will it not activate.

Todd Allcock

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Oct 20, 2009, 9:47:24 AM10/20/09
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Are you getting an error message? Or it is acting like it activates and
then isn't when you open Reader?

Silly questions, but did you reboot after activating? (I'm not sure it's
required, but it's a can't hurt/might help type of thing.)

There's no limit to the number of time you can active the same PC, so you
might just uninstall Reader entirely, reinstall, and reactivate.

"AstroMom" <Astr...@discussions.microsoft.com> wrote in message
news:79B9056F-885D-4011...@microsoft.com...

Dan

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Oct 20, 2009, 11:19:22 AM10/20/09
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"AstroMom" <Astr...@discussions.microsoft.com> wrote in message
news:79B9056F-885D-4011...@microsoft.com...

Have you disabled the Reader ActiveX control for IE? It needs to be enabled
for activation to work. Check your add-ons in IE and make sure that you have
enabled the ones named DASWebDownload Class, DASWebShop Class, and
DASCeProxy Class, all listed as being from Test Company (MS released the
Reader components without signing them as Microsoft Corporation, I have no
idea why!).

If you have these disabled then the activation probably won't work. Either
enable them, or remove them - removing them means that when you attempt to
activate again fresh copies can be downloaded and installed to XP and
enabled for use in IE.

--
Dan

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