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publisher is in grayscale mode

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gazing2infinity

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Nov 5, 2007, 1:48:01 PM11/5/07
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I've apparently toggled a switch somewhere in Publisher which leaves my print
preview in grayscale. This isn't the case in other Office applications and I
do have a color printer installed and cofigured for color printing. I can't
find where to reset it. Can anyone please help?

JoAnn Paules

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Nov 6, 2007, 9:33:59 AM11/6/07
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If you are talking about Publisher 2007 and you happen to have an HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"gazing2infinity" <gazing2...@discussions.microsoft.com> wrote in
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Mary Sauer

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Nov 6, 2007, 12:28:41 PM11/6/07
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In addition to JoAnn's suggestion there is a toggle in print preview. It is next
to the zoom percentage.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"JoAnn Paules" <jl_p...@hotNOSPAMmail.com> wrote in message
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gazing2infinity

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Nov 29, 2007, 2:08:02 PM11/29/07
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It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out and won't
change.

gazing2infinity

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Nov 29, 2007, 2:27:01 PM11/29/07
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One further comment (I have expanded my search for related topics) I have
tried changing the printer to a pdf printer (2 in fact) and I still get a
grayscale preview.

JoAnn Paules

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Nov 29, 2007, 7:59:28 PM11/29/07
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Now THAT'S weird. I get color. Which pdf driver are you using?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


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JoAnn Paules

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Nov 29, 2007, 7:58:54 PM11/29/07
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Not yet - at least I haven't heard of a fix. I'm also affected by that bug.
I set my printer to a .pdf driver, preview it, then change it to my HP
printer when I want a copy. (Not great but it works for me.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


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Mary Sauer

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Nov 30, 2007, 10:27:36 AM11/30/07
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Look at the Advanced printer Setup in the Printer Details, separations tab, is
the *print colors as: Composite Gray scale? You can change it to RGB.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

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gazing2infinity

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Nov 30, 2007, 12:45:03 PM11/30/07
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M- I've checked that already. J- I'm using Scansoft PDF Converter Pro.

JoAnn Paules

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Nov 30, 2007, 12:56:14 PM11/30/07
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Have their been any updates or patches made to it since you installed
Publisher 2007? Have you checked to see if your version compatible with
Office 2007?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"gazing2infinity" <gazing2...@discussions.microsoft.com> wrote in
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Mary Sauer

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Nov 30, 2007, 1:18:16 PM11/30/07
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Is this problem on-going or is it just this one publication? Have you selected
your images and click the reset button on the picture toolbar?

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

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Karen

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Mar 31, 2008, 7:42:33 PM3/31/08
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Anything new on this? It USED to work. Like last week, used to work. I
have a Dell color laser, it's set to RGB, not grayscale, I have the latest
Print driver update as of March of this year. What's up?

Also--what do you mean by "setting to a PDF driver?" When I select the PS
printer I get that teensy little preview--not good enough. I view PDF's with
Adobe Reader.

I did install Fine Print here recently---could that be causing the problems?

Karen

JoAnn Paules

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Mar 31, 2008, 7:47:02 PM3/31/08
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If you have a .pdf driver on your system, you can select that as your
default driver and then use Print Preview.

--

JoAnn Paules
MVP Microsoft [Publisher]

Tech Editor for "Microsoft Publisher 2007 For Dummies"

"Karen" <Ka...@discussions.microsoft.com> wrote in message
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Mary Sauer

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Apr 1, 2008, 5:25:58 AM4/1/08
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Download Microsoft's save as PDF add-in.
2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS
https://www.microsoft.com/downloads/details.aspx?FamilyId=4D951911-3E7E-4AE6-B059-A2E79ED87041&displaylang=en

Or a free PDF converter such as www.primopdf.com. There are many others.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

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becklim

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Apr 16, 2008, 5:43:04 PM4/16/08
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Same problem. All settings are correct for color viewing/printing, but Print
Preview and Print functions are in grayscale.

So is this "known glitch" being fixed?

Ed Bennett

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Apr 16, 2008, 5:50:08 PM4/16/08
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becklim wrote:
> Same problem. All settings are correct for color viewing/printing, but Print
> Preview and Print functions are in grayscale.
>
> So is this "known glitch" being fixed?

Print Preview being in greyscale is a known glitch; the actual
*printout* being greyscale is not. Check your printer settings again. Do
you have a colour printer with a colour cartridge installed?

--
Ed Bennett - MVP Microsoft Publisher
http://ed.mvps.org

JoAnn Paules

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Apr 16, 2008, 7:59:28 PM4/16/08
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I spoke with the product team yesterday. They are aware of this and have
discovered that it's within the printer driver, not Publisher. Something in
the driver's programming is telling Publisher 2007 that it's not a color
printer. The workaround is to select another printer, view the file, then
change back to print. It's not the *ideal* situation but at least it's not
difficult.

--

JoAnn Paules
MVP Microsoft [Publisher]

Tech Editor for "Microsoft Publisher 2007 For Dummies"

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danO

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Jan 7, 2010, 1:47:02 PM1/7/10
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The problem I'm having is similar however, i have a document that is a custom
size 1ftX 2ft. I use the "Publish as PDF" under "file" in Microsoft
Publisher to convert it to that custom size into a pdf. Two weeks ago when I
converted it it was fine. But now when I do it is only grayscale. When I
print it on other printers the colors come through. I can't use something
like primopdf because they will split up the pdf into separate 8.5"X 11"
sheets of paper. What can I do to use the "file - Publish as pdf" option
that used to work.

JoAnn Paules

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Jan 7, 2010, 4:26:00 PM1/7/10
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I used PrimoPDF to make a larger document. You need to dig deep into the
Properties options and set it up for a custom size.

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

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