Publisher can't open the file
Sarah K.
re-open it this morning Publisher opens with the message "Publisher cannot
open the file". Help! I need that file and can't figure out why it won't
open.
~Sarah K.
Xiron
--
Publisher sample and template files:
http://members.ozemail.com.au/~davanne/
Sarah K.
"Xiron" <minin...@promisedcountry.com> wrote in message
news:#RbTUvDJBHA.1556@tkmsftngp03...
Sarah K.
~Sarah
"Xiron" <minin...@promisedcountry.com> wrote in message
news:#RbTUvDJBHA.1556@tkmsftngp03...
Trevor
I am having exactly the same problem trying to open a file
in Publisher 2000 that was created on an earlier version
of Publisher. Is there a component missing on the install,
or a backwards compatibility issue?
Trevor
>.
>
Xiron
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q198256
If the file is not to big and you want the information out of it, you can
e-mail it to me and I will extract the text for you. Just post back here
with the file size and I will post an e-mail address to send it to.
Sarah K.
Publisher 2000 file, and then tried to open it in Publisher 2000. I can
open other Publisher files just fine, but not that one. I saw another post
of someone who got a similar error message, but theirs was related to
memory. Mine just says "Publisher cannot open the file".
~Sarah
"Trevor" <trevor...@nouveau.co.uk> wrote in message
news:1296601c124d9$78c16d10$b1e62ecf@tkmsftngxa04...
Sarah K.
~Sarah
"Xiron" <minin...@promisedcountry.com> wrote in message
news:#d#r6gQJBHA.1320@tkmsftngp05...
Brian - [Publisher MVP]
It's possible that the file went corrupt. Are there any items that are
**linked** to the file?
Check out the following kb article as well:
PUB2000: How to Troubleshoot a Damaged Publication [Q198256]
PSS ID Number: Q198256
Article last modified on 10-20-2000
WINDOWS:
======================================================================
----------------------------------------------------------------------------
---
The information in this article applies to:
- Microsoft Publisher 2000
----------------------------------------------------------------------------
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SUMMARY
=======
If you experience unexpected behavior when you use a publication in
Microsoft
Publisher 2000, the publication may be damaged. Symptoms of a damaged
publication include the following:
- You receive an Invalid Page Fault, a General Protection Fault, or an
Illegal
Instruction error message.
- When you attempt to open the publication, you receive one of the following
error messages:
- This is not a Publisher Publication.
- Publisher cannot open the type of file represented by <filename>.
- Part of the file is missing.
- You receive an Out of Memory or a Low System Resources error message.
NOTE: You may receive one of these error messages for reasons other than a
damaged publication. However, if this behavior only occurs when you use a
particular publication, that publication is probably damaged.
MORE INFORMATION
================
To troubleshoot this issue, restart your computer in Safe mode, and then use
the
appropriate troubleshooting methods for your issue.
NOTE: Although you can attempt the following methods on a Microsoft Windows
NT
4.0-based computer, they are intended to be used on a Microsoft Windows
95/98-based computer.
Restart Your Computer in Safe Mode
----------------------------------
To restart your computer in Safe mode, use the appropriate method for your
version of Microsoft Windows.
Microsoft Windows 2000:
1. Shut down, and then restart your computer.
2. While your computer is starting, press F8 when the following prompt is
displayed at the bottom of the screen:
For troubleshooting and advanced startup options for Windows 2000, press F8.
3. Select Safe Mode, and then press ENTER.
Microsoft Windows 98:
1. Restart your computer.
2. When the computer completes the Power On Self-Test (POST), press and hold
down the CTRL key until you see the Windows Startup menu.
3. On the Windows Startup menu, select Safe Mode, and then press ENTER.
4. When Windows starts in Safe mode, click OK.
Microsoft Windows 95:
1. Restart your computer.
2. When you see the "Starting Windows 95" message, press the F8 key.
3. On the Windows Startup menu, select Safe Mode, and then press ENTER.
4. When Windows starts in Safe mode, click OK.
Windows NT 4.0:
1. Restart your computer.
2. On the NT Loader screen, select "Windows NT Version 4.00 [VGA mode]", and
then press ENTER.
Attempt to Open Your Publication:
After you start your computer in Safe mode, attempt to open your
publication. If
you do not receive any error messages, a program or device that is loaded in
normal mode may be interfering with your publication.
If You Are Unable to Open Your Publication
------------------------------------------
If you are unable to open your publication after starting your computer in
Safe
mode, use the following methods in the order in which they are presented.
Paste Your Publication into the Publisher 2000 Program File:
You may be able to open your publication by pasting it into the Publisher
2000
program file. To do this:
1. Start Windows Explorer.
2. Browse to the location of your publication file.
3. Right-click your publication file, and then click Copy.
4. Quit Windows Explorer.
5. Click Start, and then click Run.
6. In the Open box, type the following line, and then click OK:
C:\Program Files\Microsoft Office\Office
7. Right-click the Mspub.exe program file, and then click Paste.
If you are unable to open your publication, proceed to the next method.
Double-Click Your Publication File in Windows Explorer:
To double-click your publication file in Windows Explorer:
1. Click Start, point to Programs, and then click Windows Explorer.
2. Browse to the location of your publication file.
3. Double-click the publication file.
If you are unable to open your publication, proceed to the next method.
Configure Publisher 2000 to Hide Pictures:
To configure Publisher 2000 to hide pictures:
1. Start Publisher 2000.
2. Click Exit Catalog.
3. On the View menu, click Picture Display.
4. Click "Hide pictures", and then click OK.
5. On the File menu, click Open.
6. Browse to the location of your publication file.
7. Click to select your publication, and then click Open.
If you are able to open your publication, the publication may contain a
damaged
object or object placeholder. To remove or replace a damaged object or
object
placeholder, proceed to the next method.
If you are unable to open your publication, proceed to the "Move Your
Publication
File to Another Computer" method.
Find and Remove a Damaged Object or Object Placeholder:
To find and remove a damaged object or object placeholder:
1. In your publication, right-click an object placeholder, and then click
Delete
Object.
2. On the File menu, click Save As.
3. In the Name box, type a new name for your publication, and then click
Save.
4. On the View menu, click Picture Display.
5. Click the "Detailed display" option, and then click OK.
NOTE: If you receive an error message, proceed to step 8.
6. On the File menu, click Close.
7. On the File menu, click Open, and then click to select the publication
that
you saved in step 3.
If you are able to open your publication, the object or the object
placeholder
that you deleted in step 1 is damaged. In either case, adjust your layout to
the missing object and object placeholder, or draw a new object placeholder
and replace the deleted object with one that is not damaged. To do this, use
the method that is appropriate for your object source.
From the ClipArt Gallery:
a. Use the Clip Gallery Tool to draw a new object placeholder.
b. With the placeholder selected, point to Picture on the Insert menu, and
then click Clip Art.
c. From one of the available categories, click to insert the picture, sound,
or motion clip that you want.
d. Press ALT+TAB to return to your publication.
e. Save your publication, close it, and then attempt to reopen it.
From Other Than the ClipArt Gallery:
a. Use the Picture Frame Tool to draw a new object placeholder.
b. With the placeholder selected, point to Picture on the Insert menu, and
then click From File.
c. Browse to the location of the picture that you want to insert, and then
click to select it.
d. Click Insert.
e. Save your publication, close it, and then attempt to reopen it.
If you are unable to open your publication, repeat the "Hide Pictures in
Publisher 2000" method above, and then proceed to step 8.
8. Repeat steps 1 through 7 until you are able to open your publication with
the
"Detailed display" option enabled.
9. When you can open your publication, either replace the deleted object or
object placeholder with one that is not damaged, or adjust the layout of
your
publication.
10. On the File menu, click Save.
If you are still unable to open your publication, proceed to the next
method.
Move Your Publication File to Another Disk:
If your publication file is located on a removable disk, such as a floppy
disk or
a Zip disk, Windows may not be able to read the file. In this case, copy the
file to your hard disk.
If you are unable to copy the file from the removable disk, it may be
cross-linked with other files or folders, or it may be located in a damaged
sector of the disk. In either case, proceed to the "Run ScanDisk" method.
Copy Your Publication to a Second Computer:
In some cases, you can open a damaged publication after you copy it to a
second
computer. To do this:
1. Start Windows Explorer.
2. Locate your publication file.
3. Right-click your publication file, and then click Copy.
4. Use one of the following methods to copy your publication to a second
computer:
- Copy your publication file to a removable disk, such as a floppy disk or a
Zip disk, and then copy your publication from the read/writable medium to
a second computer.
- Copy your publication file to a second computer over a network.
5. On the second computer, start Windows Explorer.
6. Locate your publication file, and then double-click the file.
If you are able to open the publication in this manner, examine each page to
determine if any blank object placeholders are present. For each one that
you
find, right-click the file, and then click Delete. Save the publication, and
then copy the publication file back to the first computer.
If you are unable to open your publication, proceed to the next method.
Run ScanDisk:
Run ScanDisk to repair all errors on the disk. Instruct ScanDisk to repair
all
cross-linked files and to convert lost fragments to files.
NOTE: Even though ScanDisk may determine that your publication file is
cross-linked and then repair the file, this remedy is not a guarantee that
Publisher 2000 can read the file after ScanDisk has finished scanning and
fixing
errors.
To run ScanDisk:
1. Quit all running programs.
2. Click Start, point to Programs, point to Accessories, point to System
Tools,
and then click ScanDisk.
NOTE: If ScanDisk is unavailable, install it from the Windows Setup tab in
the
Add/Remove Programs tool in Control Panel.
3. Under "Select the drive(s) you want to check for errors", click <drive>
where <drive> is the driver letter of the hard disk or removable disk
on which your publication file is located.
4. Under "Type of test", click the Thorough option.
5. Click to select the "Automatically fix errors" check box.
6. Click Start.
7. When ScanDisk finishes scanning and fixing errors, click Close.
8. Start Publisher 2000, and then attempt to open your publication.
If you are unable to open your publication after running ScanDisk, proceed
to the
next method.
Attempt to Recover the Text in Your Publication:
This method describes how to recover the text from your damaged publication,
and
then how to insert the recovered text into a new, blank publication. You
must
then recreate the layout and reinsert all of the objects of your damaged
publication into the new publication.
To recover text from your damaged publication and insert it into a new
publication:
1. On the File menu, click New.
2. Click the Blank Publications tab.
3. Click Full Page, and then click Create.
4. Use the Text Frame Tool to draw a text frame on the blank page.
5. On the Insert menu, click Text File.
6. In the "Files of type" box, click "Publisher Files (*.pub)".
7. Click to select your publication, and then click OK.
If you are prompted with any messages related to how the text that you want
to
insert fits on the page, click Yes.
If You Are Able to Open a Damaged Publication
---------------------------------------------
If you are able to open your publication in Safe mode, use one of the
following
methods to recreate your publication.
Copy Pages from the Damaged Publication to a New Publication:
To copy pages from a damaged publication to a new publication:
1. Start Publisher 2000, and then open the damaged publication.
2. Start another instance of Publisher 2000.
3. On the File menu, click New.
4. Create a new, blank publication that is configured exactly the same as
your
damaged publication.
5. In the damaged publication, select all of the objects on a particular
page.
6. On the Edit menu, click Copy.
7. Press ALT+TAB to switch to the new publication.
8. On the Edit menu, click Paste.
9. Repeat steps 5 through 8 until all of the pages are pasted into the new
publication.
NOTE: If you notice odd behavior in the new publication after you copy a
page to
the new publication, that page probably contains a damaged object. If this
is
the case, use one of the following methods to work around this issue:
- Copy one object at a time from the problem page to the new publication to
determine which object is damaged, and then make sure not to include the
damaged object in the new publication.
- Rebuild the problem page in the new publication.
If each page in your publication is damaged, proceed to the next method.
Save the Publication in RTF (Rich Text Format) Format:
If the damage to your publication seems pervasive, save the publication in
RTF
format to recover the publication's text. To do this:
1. Open your publication.
2. Click on a text frame.
3. In the "Save as type" box, click "Rich Text Format (*.rtf)".
4. In the "File name" box, type the file name that you want.
5. In the "Save in" box, click the folder in which you want to save the text
of
your publication.
6. Click Save, and then click OK.
7. Close the publication.
8. On the File menu, click Open.
9. In the "Files of type" box, click "Rich Text Format (*.rtf)".
10. In the list of files, click to select the text file that you created in
steps 2 through 6.
11. Click Open.
12. Lay out and format the text in a manner that duplicates how it is laid
out
and formatted in the damaged publication.
REFERENCES
==========
For more information about how to troubleshoot a damaged Publisher 2000
publication, click the following article numbers to open the articles in the
Microsoft Knowledge Base:
Q156126: Troubleshooting Windows 95 Using Safe Mode
Q164519: Troubleshooting Office Kernel32.dll Errors Under Windows 95
Q179095: PUB98: File Link Error Message When Opening Publisher
Q178809: PUB98: "Cannot Update Object" Message After Opening Publisher
Additional query words: mspub pub2k 9.0 pub9 corrupted postscript error
======================================================================
Keywords : kberrmsg kbui kbdta
Technology : kbPublisherSearch kbPublisher2000 kbPublisher2000Search
Version : WINDOWS:
Hardware : x86
Issue type : kbprb
Solution Type : kbpending
============================================================================
=
Copyright Microsoft Corporation 2000.
--
Brian
Microsoft MVP - Publisher
Microsoft Publisher 2002 Solutions:
http://kvalcom.jvlnet.com
"Sarah K." <Sa...@dotnetx.net> wrote in message
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