Publisher 2000 Memory Problems

[David Purdy]

I upgraded to Publisher 2000 a little while ago and have encountered a
backwards compatibility problem, with error messages indicating memory
inadequacies (my PC runs under Windows 98SE and is about 6 months old with
380Mb RAM & a 40Gb hard disk). The messages encountered when opening
previous version Publisher documents, which did not cause any problems when
they were originally created, include:

1) "Publisher does not have enough memory to load graphics or embedded
objects."

2) And when clicking on an object:

"Publisher cannot launch or communicate with the OLE server program needed
to complete this task. There may not be enough disk space, or there may be a
problem with the server program. To make more disk space available, delete
some unneeded files on your hard disk. If you suspect a problem with the
server program, try reinstalling it. Then try this task again."

3) When it is opening certain pictures:

"There is not enough memory to display a picture. Some pictures may display
incompletely or not at all. To make more memory available, save your work
and close other programs; then try again."

Things that have been tried, but have not remedied the problems, include:

a) Windows Install Clean-up
(http://download.microsoft.com/download/office2000pro/
util22/1/W9X/EN-US/msi cu.exe)

b) Upgrade via Office SR-1

c) Windows memory manager (RAM Idle)

Another suggestion I have seen is to update to the latest version of MDAC.
My current version approximates to 2.5 RTM (2.50.4403.12), which appears to
have been superseded by at least 2 later versions, but it's not clear which
version should be downloaded from the Microsoft Universal Data Access
Download Page (http://www.microsoft.com/data/download.htm).

So, any further ideas would be much appreciated.

TIA,

Dave Purdy

Supporting data:

* O/S = Microsoft Windows 98 4.10.2222 A (= Win98SE)
* Printer = HPLJ4M+ (Postscript)
* PS driver = Adobeps4.drv 1,278,976 19/05/2000 13:44 (v4.41.068) via Adobe
file aps102en.exe
* Video driver (for card 'nVidia 64MB DDR GeForce 256 AGP+') = NVIDIA
Display Driver for Windows 9x (version 4.12.01.0631, 09/20/2000)

[«« David A. »»]

PUB2000 Error Message: Publisher Cannot Load the Required File (PTXT9.DLL)

 

The information in this article applies to:

Microsoft Publisher 2000

 

SYMPTOMS

When you attempt to start Microsoft Publisher 2000, you may receive the following error message:

Publisher cannot load the required file (PTXT9.DLL). You may be out of out of memory, or the file may be corrupt.

CAUSE

This behavior can occur if the Ptxt9.dll file is missing or damaged, or is not properly registered in the Windows Registry.

RESOLUTION

To resolve this issue, use one of the following methods.

Delete the Ptxt9.dll File and Repair Publisher 2000

To delete the Ptxt9.dll file and repair Publisher 2000:

Click Start, point to Find, and then click Files or Folders.

In Microsoft Windows 2000, click Start, point to Search, and then click For Files or Folders.

In the Named box or the Search for files or folders named box, type ptxt9.dll.

In the Look in box, click My Computer, and then click Find Now or Search Now.

In the list of found files, right-click the Ptxt9.dll file, and then click Delete. If you are prompted to confirm the file deletion, click Yes.

Close the Find: Files Named Ptxt9.dll window or the Search Results window.

Click Start, point to Settings, and then click Control Panel.

Double-click the Add/Remove Programs.

Click Microsoft Office Disc 2, and then click Add/Remove or Change.

Click Repair Office.

Click Repair errors in my Office installation, and then click Finish.

Register the Ptxt9.dll File in the Windows Registry

To register the Ptxt9.dll file in the Windows Registry:

Click Start, and then click Run.

In the Open box, type regsvr32, press the SPACEBAR, type the following line (including the quotation marks), and then click OK

"drive:\program files\microsoft office\office\ptxt9.dll"

where drive is the drive letter of the hard disk on which Publisher 2000 is installed.

If you receive the following message

DllRegisterServer in drive:\Program Files\Microsoft Office\Office\Ptxt9.dll succeeded.

then the Ptxt9.dll file is properly registered in the Windows Registry.

Click OK.

--
Whatever you wish for me,
May you have twice as much.

[Magrat]

David I don't think this bears any relevance to his problem! And PLEASE
don't post in HTML!
"垂 David A. 遙" <not...@hotmail.com> wrote in message
news:usTDyDTmAHA.2248@tkmsftngp05...

[«« David A. »»]

This certainly does bear relevance, and is more than likely the fix. The
messages from PTXT9.DLL are spurious. If you do not think my reply to not
relevant or the fix, what is your solution?

Posting in HTML is perfectly legitimate and approved by MS in these NG's.
As the post is only 7k what is your problem?

You can start complaining when I start using pretty stationary with all
sorts of gizzos and cazzoos that take up 20k+ without the message.

[Sandi Hardmeier MVP]

"«« David A. »»" <not...@hotmail.com> wrote in
<#J8CR#XmAHA.2064@tkmsftngp02>:

>This certainly does bear relevance, and is more than likely the fix.
>The messages from PTXT9.DLL are spurious. If you do not think my reply
>to not relevant or the fix, what is your solution?
>
>Posting in HTML is perfectly legitimate and approved by MS in these
>NG's. As the post is only 7k what is your problem?
>
>You can start complaining when I start using pretty stationary with all
>sorts of gizzos and cazzoos that take up 20k+ without the message.

Strictly speaking, HTML is acceptable only in the stationery and OE groups.
Otherwise it is considered a basic courtesy to restrict yourself to plain
text for the sake of those who's news readers cannot understand HTML.

There is NOT a wholesale approval of html by 'MS' in these NG's.
http://www.jsiinc.com/newsgroup_document.htm

--
Posted via news://msnews.microsoft.com
Please do not send an email unless asked to do so.
________________________________________
Sandi ...
Microsoft MVP (Internet Explorer and Outlook Express)
http://members.iinet.net.au/~sandi/MVP/index.htm

[David Purdy]

David,

Many thanks for the suggestion ...

"垂 David A. 遙" <not...@hotmail.com> wrote in message

news:#J8CR#XmAHA.2064@tkmsftngp02...

> This certainly does bear relevance, and is more than likely the fix. The
> messages from PTXT9.DLL are spurious. If you do not think my reply to
not
> relevant or the fix, what is your solution?

[cut]

I've tried both bits (repair & rereg PTXT9.DLL), but unfortunately this
doesn't seem to resolve my memory problems. However, I've devised a
tolerable workround ...

I've been testing an older Publisher 97 document (9.8 Mb, created in April
1998) which was fine on
my previous PC, running under Win95.

However, it contains 16 off Excel 97 charts which were pasted as objects,
rather than 'pictures', which presumably explains the large file size. And
if I print this Publisher document to a file (e.g. to use with Adobe Acrobat
Distiller), then the process often stops on the page where one of these
charts is located, about half-way. Interestingly, printing *single* pages
containing these Excel charts to a file seems OK.

Around mid-1998, and triggered by the increasingly unmanageable large
Publisher files created this way, I introduced two changes: 1) True Type
fonts were replaced with PostScript ones (when 'Distilled', PS fonts
resulted in smaller PDF files), and, 2) Excel charts were pasted as
'pictures'. Publisher 97 documents created with the revised approach seem
no problem with Publisher 2000.

So, in the absence of an obvious remedy, I think that whenever I need to
reprint Publisher 97 documents containing Excel 97 chart objects, I will
replace the latter with picture versions. It's a bit of a bind, as many of
our reports contain a fair number of charts, but at least it's 'do-able'.

Regards,

Dave Purdy

[Mike Koewler]

David,

HTML messages don't bother me at all, but I've had complaints about
sending them, as some viewers apparently don't support the format. It
makes one wonder why six or seven years after the Net has become popular
there isn't a standard for browsers, as the markup language allows more
of a variety of postings. If just reading was important, we all we be
using Mosaic.

Mike

[«« David A. »»]

David are you running Norton virus software?

 

Do you use the "Print to PDF" feature in Acrobat?  What version of Acrobat are you using?

 

It is not a case of using a workaround for such an issue, there is a cause for it and it is just a case of working through the issues.  Overall Pub2000 has basically no troublesome issues of the nature you describe that cannot be fixed.

[Judy]

On Mon, 19 Feb 2001 08:13:20 +1100, "«« David A. »»"
<not...@hotmail.com> wrote:

>HTML is *perfectly* acceptable and here it is again for you.
>
>There is and always has been approval of HTML and that is the view of MS.

Maybe, seeing as this is an MS list. However there is a North American
ethnocentricity about this. We in North America have relatively cheap
Internet fees and the option of high speed access.

In some countries they still pay per KB of download. Html messages
(and yes, picture and sound attachments) increase the size of the
message considerably. It is simply considerate to keep public
messages as small as possible. This is why most NGs and listservs
still request that posters use plain text and also keep quoting to a
minimum.

Another consideration is that many mail/news readers dump the html
into an attachment. Since Melissa, a lot of people are ignoring
attachments and may even have their readers set to delete them as
received.

Judy

[«« David A. »»]

Judy if you have a look through all my previous posts, you would see that I used to always use plain text and only posted very occasionally in HTML when necessary.  I have now decided to keep with the times and use the features MS provided to us to use on the MS Newsgroups.

 

Unfortunate there are people who have a problem and a history of thinking of themselves as the MS Gestapo and thought police and like to try and lay day "THEIR" law and try and purport it being the MS law and of course it is not.

 

I have been on these NG's from the day of their inception and these MS and other wannabe Gestapo and thought police are like street thugs and bullies.  I do not know who the hell they think they are!
--
Watch cockroaches crawl out of the drains at the most opportune time.

R.L. Williams 1942

[Mike Koewler]

David,

You are within your "rights" to post in HTML. Others are within their
rights to smoke in public places or to wear obnoxious perfume to work.
But whatever happened to good manners and a concern for what others may
care for or dislike. Doing something simply to annoy others, whether
they be Gestapo or people who actually have a very hard time viewing a
post, shows a mentality that says: I can't outsmart you, so I'll call
you names. Not illegal, not professional.

AFAIK, this is an unmoderated NG. As such, there are no "police" but
all users have the right and some exercise it to post their opinions
about the behavior of others.

Lastly, if people want flames and nags, there are thousands of
alt.whatever newsgroups to subscribe to. I thought this one existed
mainly to help each other with Publishing or general DTP problems.

Stepping off my soapbox,

Mike

PS - HTML doesn't bother me in the least. I can read it without
problem, have a high speed Internet connection and don't have to pay for
connect times. But I know it bothers others.

> 垂 David A. 遙 wrote:
>

[David Purdy]

David - many thanks for the further feedback ...

"垂 David A. 遙" <not...@hotmail.com> wrote in message

news:OpgVfWfmAHA.2252@tkmsftngp05...

David are you running Norton virus software?

Do you use the "Print to PDF" feature in Acrobat? What version of Acrobat
are you using?

It is not a case of using a workaround for such an issue, there is a cause
for it and it is just a case of working through the issues. Overall Pub2000
has basically no troublesome issues of the nature you describe that cannot
be fixed.

The answer is 'Yes' to everything (Norton at Windows 98SE start-up + e-mail;
others intermittently) !

* Norton Antivirus v7.01.57
* Adobe Acrobat Distiller v3.02
* Adobe Acrobat Distiller v4.05 1026 13:25
* Adobe PDF Writer v4.05

Regards,

Dave Purdy

[Sandi Hardmeier MVP]

"«« David A. »»" <not...@hotmail.com> wrote in

<eDpcz#emAHA.1860@tkmsftngp02>:

>Here comes the MS wannybe Gestapo again.

Yeah yeah yeah... you never have liked being told you're wrong.

I'm not going anywhere soon. And talking about Gestapo, I've got some
wonderful archived posts of yours going back absolutely years, even back to
your times in Tasmania and various other govt. departments. You have quite a
history. I'm happy to share them if you're going to start throwing slurs
around.

[Sandi Hardmeier MVP]

Mike Koewler <wor...@fuse.net> wrote in <3A906BC2...@fuse.net>:

>Lastly, if people want flames and nags, there are thousands of
>alt.whatever newsgroups to subscribe to. I thought this one existed
>mainly to help each other with Publishing or general DTP problems.

David has always gone off the deep end and over-reacted in a big way when
contradicted by an MVP - he seems to be particularly sensitive to us.

[«« David A. »»]

Sandi you can continue to try and be the MS Gestapo and SS as much as you like.  You are just a disgrace to be associated with MS or anything to do with them.  I just wish we could export Australians like you to another planet.

[«« David A. »»]

David please e-mail me so I can send the info and get rid of the interference here.

[Sandi Hardmeier MVP]

"«« David A. »»" <not...@hotmail.com> wrote in

<OlZrzAsmAHA.1072@tkmsftngp03>:

>------=_NextPart_000_0042_01C09B1C.52C362E0

>Sandi you can continue to try and be the MS Gestapo and SS as much as
>you like. You are just a disgrace to be associated with MS or anything
>to do with them. I just wish we could export Australians like you to
>another planet.
>

'If wishes were horses, beggars would ride'

Just add me to the list of those who can make you show your true colors without even
trying, and I'll enjoy the extremely high quality company.

[«« David A. »»]

Sandi you can carry on and on like you do and try and pretend to be something you are not, so why not give up and stop being such a pest around here and go back to your leech catfish office.

 

You would not know what high quality company is with those that I see you try and attach to your apron strings.

 

Just leave and try and do it quietly.

[Sandi Hardmeier MVP]

"«« David A. »»" <not...@hotmail.com> wrote in

>Just leave and try and do it quietly.

When I'm ready. At the moment, I'm checking into a few things.

[Mike Koewler]

I have an idea, a way you and David can duke it out, but one that will
be interesting for us bystanders to observe. Why not have a joke war
between David (and anyone who wants to join him) and the MVPs (and any
users who want to play on their side). To keep it clean, jokes should
be something a person who publishes a weekly newspaper with demographics
that include children, adults and even members of the religious
community could use. For instance:
There was a nice lady who was a little old-fashioned. She was planning a
week's vacation in Florida at a particular campground, but she wanted to
first make sure of the accommodations.
Uppermost in her mind were the toilet facilities, but she couldn't bring
herself to write "toilet" in a letter. After considerable deliberation,
she settled on "Bathroom Commode". When she wrote that down, though, it
still sounded too forward, so she rewrote the letter to the campground
and referred to the 'bathroom commode' as the "BC".
"Does the campground have its own BC?", is the phrase she actually
wrote. When received, the campground owner was baffled by the euphemism,
so he shared the letter with several campers, but they couldn't decipher
it either. Finally, he decided she must be referring to the location of
the local Baptist Church. He sat down and wrote: "Dear Madam, I regret
very much the delay in answering your letter, but now I take the
pleasure of informing you that a 'BC' is located nine miles north of the
campground, and is capable of seating 250 people at one time. I admit,
it is quite a distance away if you are in the habit of going regularly,
but no doubt you will be pleased to know that a great number of people
take their lunches along and make a day of it. They usually arrive early
and stay late. "The last time my wife and I went was six years ago, and
it was so crowded we had to stand up the whole time we were there. It
may interest you to know that right now there is a supper planned to
raise money to buy more seats -- they're going to hold it in the
basement of the 'BC'.
"I would like to say it pains me very much not to be able to go more
regularly, but it is surely no lack of desire on my part. As we grow
older, it seems to be more of an effort, particularly in cold weather.
"If you decide to come down to our campground, perhaps I could go with
you the first time, sit with you, and introduce you to all the other
folks. Remember, this is a friendly community."

Mike

Sandi Hardmeier MVP wrote:
>
> "垂 David A. 遙" <not...@hotmail.com> wrote in

[«« David A. »»]

Mike the issues are the wannabe MS Gestapo trying to pretend and trying to be the thought police around here.

 

Sandi is a known trouble maker and just persists in sticking her nose in things that have nothing to do with her and causing problems.  She likes to act like the MS Gestapo which she is not and never will be.

 

Mike if you see, all I want to do is reply to peoples posts, but when pests arrive and start slinging they need to be dealt with.

[Sandi Hardmeier MVP]

"«« David A. »»" <not...@hotmail.com> wrote in

<#KG0YVtmAHA.1868@tkmsftngp04>:

>------=_NextPart_000_01CC_01C09B31.78796BA0

>Mike the issues are the wannabe MS Gestapo trying to pretend and trying
>to be the thought police around here.
>
>Sandi is a known trouble maker and just persists in sticking her nose in
>things that have nothing to do with her and causing problems. She likes
>to act like the MS Gestapo which she is not and never will be.

Awwww, so posting ess...@microsoft.com's link was troublemaking??? Oh
contraire. If you don't want people to contradict you, start a private
newsgroup where you can reign supreme. You over-reacted as always.

--
Sandi

Microsoft MVP (Internet Explorer and Outlook Express)

**Please do not send email unless asked to do so.
Sent via news:\\msnews.microsoft.com

[«« David A. »»]

Ah the MS wannabe Gestapo arrives back.

Pity they just do not get rid of this person here as she does nothing except cause problems and rant and rave.  She never has posted anything of any assistance and goes around provoking attacks on people trying to assist others.

 

For those that tell blatant lies and speak with filth from their mouths speak for themselves and their low level.

I just knew only to well the MS wannabe Gestapo could not stay away.  SHE just had to come back and try and stir up trouble.

Unfortunately you are such a downright teller of untruths you try in involve others that listen to your filth you like to post.  Pity you do not do what you should be doing.

 

Why do you just carry on trying to be the MS Gestapo?  Why not ask MS for a full time position?

[Sandi Hardmeier MVP]

"«« David A. »»" <not...@hotmail.com> wrote in

<u5n23XwmAHA.1828@tkmsftngp04>:

>She never has posted anything
>of any assistance and goes around provoking attacks on people trying to
>assist others.

Check out the IE and OE newsgroups one day, and the windows.me ones as
well. Thank you for the blatent inaccuracy (ie: bald faced lie). I rest my
case and have no more to prove <vbg>

--
Sandi

Microsoft MVP (Internet Explorer and Outlook Express)

**Please do not send email unless asked to do so.
Sent via news:\\msnews.microsoft.com

[David Purdy]

David,

Many thanks - there's an address for me on the home page of our University
site (to avoid posting it in a newsgroup): http://www.wmin.ac.uk/~purdyd/

Regards,

Dave Purdy

"垂 David A. 遙" <not...@hotmail.com> wrote in message

news:#vJu$BsmAHA.1356@tkmsftngp04...

[Al Darby]

Hey Sandi,

I see you made this month's edition of Communiqué. Well done!

Pages 24 and 25. :o)

"MVPs - the giving experts"

"Sandi Hardmeier from Perth is a Microsoft MVP in Internet Explorer and
Outlook and has worked in the legal field for 13 years. ................"

Next, it'll be your name in lights! <s>

--
Al

"Sandi Hardmeier MVP" <sandi_h...@mvps.org> wrote in message
news:Xns904E950AA8AD3sa...@207.46.230.185...
| "«« David A. »»" <not...@hotmail.com> wrote in

| <u5n23XwmAHA.1828@tkmsftngp04>:
|
| >She never has posted anything of any assistance and goes

| >around provoking attacks on people trying to people trying

[Sandi Hardmeier MVP]

"Al Darby" <a...@eagle.com.au> wrote in <ul6YHD5mAHA.1872@tkmsftngp04>:

>Hey Sandi,
>
>I see you made this month's edition of Communiqué. Well done!

Hey there Al... thanks :-)

--
Posted via news://msnews.microsoft.com

Please do not send an email unless asked to do so.
________________________________________
Sandi ...

Microsoft MVP (Internet Explorer and Outlook Express)

http://members.iinet.net.au/~sandi/MVP/index.htm

[Pam Aviles]

Try turning the acceleration down for your video card.. I was having some
memory problems and that seemed to fix it..

Pam
"David Purdy" <NoSpam@Here> wrote in message
news:eLj4#zymAHA.1476@tkmsftngp04...

[David Purdy]

Pam - many thanks for the suggestion.

I've switched the video acceleration right off, but unfortunately I still
get the same 'low memory' problems.

Regards,

Dave Purdy

"Pam Aviles" <pav...@disclink.com> wrote in message
news:u7454ECnAHA.1364@tkmsftngp05...

> Try turning the acceleration down for your video card.. I was having some
> memory problems and that seemed to fix it..
>
> Pam

[cut]

[Brian Kvalheim - [MS MVP]]

David, have a look at these kb articles:

Q262855
Q248869
Q212647

http://search.support.microsoft.com/kb/c.asp?fr=0&SD=GN&LN=EN-US
--
Brian Kvalheim
Microsoft MVP
Microsoft Publisher

Microsoft Publisher Solutions, FAQ and More!
http://www.kvalcom.com
email: publis...@kvalcom.com
For more about myself and the MVP program:
www.mvps.org

"Always dismiss anyone who is sciolist"

"David Purdy" <NoSpam@Here> wrote in message news:u6Sd#fQmAHA.1588@tkmsftngp02...
> I upgraded to Publisher 2000 a little while ago and have encountered a
> backwards compatibility problem, with error messages indicating memory
> inadequacies (my PC runs under Windows 98SE and is about 6 months old with
> 380Mb RAM & a 40Gb hard disk). The messages encountered when opening
> previous version Publisher documents, which did not cause any problems when
> they were originally created, include:
>
> 1) "Publisher does not have enough memory to load graphics or embedded
> objects."
>
> 2) And when clicking on an object:
>
> "Publisher cannot launch or communicate with the OLE server program needed
> to complete this task. There may not be enough disk space, or there may be a
> problem with the server program. To make more disk space available, delete
> some unneeded files on your hard disk. If you suspect a problem with the
> server program, try reinstalling it. Then try this task again."
>
> 3) When it is opening certain pictures:
>
> "There is not enough memory to display a picture. Some pictures may display
> incompletely or not at all. To make more memory available, save your work
> and close other programs; then try again."
>
>
> Things that have been tried, but have not remedied the problems, include:
>
> a) Windows Install Clean-up
> (http://download.microsoft.com/download/office2000pro/
> util22/1/W9X/EN-US/msi cu.exe)
>
> b) Upgrade via Office SR-1
>
> c) Windows memory manager (RAM Idle)
>
> Another suggestion I have seen is to update to the latest version of MDAC.
> My current version approximates to 2.5 RTM (2.50.4403.12), which appears to
> have been superseded by at least 2 later versions, but it's not clear which
> version should be downloaded from the Microsoft Universal Data Access
> Download Page (http://www.microsoft.com/data/download.htm).
>
> So, any further ideas would be much appreciated.
>
> TIA,
>
> Dave Purdy
>
> Supporting data:
>
> * O/S = Microsoft Windows 98 4.10.2222 A (= Win98SE)
> * Printer = HPLJ4M+ (Postscript)
> * PS driver = Adobeps4.drv 1,278,976 19/05/2000 13:44 (v4.41.068) via Adobe
> file aps102en.exe
> * Video driver (for card 'nVidia 64MB DDR GeForce 256 AGP+') = NVIDIA
> Display Driver for Windows 9x (version 4.12.01.0631, 09/20/2000)
>
>
>
>

[David Purdy]

Brian - many thanks.

I've downloaded the suggested articles and will reply more fully when I've
assessed them.

Regards,

Dave Purdy

"Brian Kvalheim - [MS MVP]" <publis...@fakemail.com> wrote in message
news:OvAcKHhnAHA.1904@tkmsftngp04...

[David Purdy]

Brian,

Thanks, again, for the suggestions:

Q262855 - PUB2000 Error Message Not Enough Memory to Load Graphics or
Embedded Objects
Q248869 - PUB2000 Error Message When You Save Publication As a Publisher 98
File
Q212647 - PUB2000 File Link Error Message When Opening Publisher

The points in these about damaged files/objects, large image file sizes and
server re-installation are noted.

With the help of David A., I've also tried a few other things, specifically,
a) updating MDAC to 2.51.5303.5, b) uninstalling Norton Antivirus 2001, c)
replacing it with InoculateIT.

The conclusion is that I have fewer problems with Microsoft Publisher 2000
printing/'distilling' when I have no virus scanner installed at all.

Regards,

Dave Purdy

"Brian Kvalheim - [MS MVP]" <publis...@fakemail.com> wrote in message
news:OvAcKHhnAHA.1904@tkmsftngp04...