Playing Sound file on PDA

[Eliot Glixon@discussions.microsoft.com Roy Eliot Glixon]

I have a vMail message which plays well on all Windows' PC but doesn't play
on PDAs. How can I find help on what's wrong with the input file?
roy

[Brad Leyden]

It's the codec to blame in most cases. Google for codecs and WM5. You could
use a more forgiving player on the PDA like TCPMP.

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>
>
"Roy Eliot Glixon" <Roy Eliot Gli...@discussions.microsoft.com> wrote in
message news:37C16AF8-0657-43CD...@microsoft.com...

[Beverly Howard [Ms-MVP/MobileDev]]

>> vMail file <<

Most likely a cisco voicemail system codec... you can find out by right
clicking one of the wav files on your desktop computer and selecting;

properties/summary/audioformat

As mentioned, the only option is to use a third party player which
supports that codec/format

Beverly Howard [MS MVP-Mobile Devices]

[Roy Eliot Glixon]

I have access to the software which created the sound file. I don't know much
about it, but suspect it's a problem somewhere in the header. I'm not
knowledgable enough to know what might be wrong. Noting the code used to save
the file, I don't think the programmer knew enough. I've put the file at
http://www.synergetic.us/SampleSound.wav

If anyone can help, I would appreciate it
--
Roy Eliot Glixon
Synergetic Data Systems, Inc.
Ashton, Maryland

[Roy Eliot Glixon]

Bit Rate: 64 kbps
Sample size 8bit
Mono
Audio Format CCITT u-Law

--
Roy Eliot Glixon
Synergetic Data Systems, Inc.
Ashton, Maryland

[Beverly Howard [Ms-MVP/MobileDev]]

>> u-Law <<

That's the cisco codec... third party player that supports it is the
only ppc option.

>> I have access to the software which created the sound file. <<

If that means you are the admin for the voice mail system, there should
be setup options to generate the voicemail files in a more common
format... have found this on voicemail support websites by searching for
either "POCKETPC" OR "POCKET PC"

Otherwise, see if the software supports different wav file outputs.

[Roy Eliot Glixon]

Thanks for your help. No, I have "access" meaning I have full source code and
can make changes. I can use a 3rd party player (and thanks it does work), I'm
concerned that I have to roll the extra player out for each user in our
organization. I don't understand why it is supported on the PC, yet not on
the PDA; especially since MS appears to have written both. So, I take it,
that Windows Media Player on the PDA doesn't support additional codecs?
Again, thanks for your help

--
Roy Eliot Glixon
Synergetic Data Systems, Inc.
Ashton, Maryland

[Beverly Howard [Ms-MVP/MobileDev]]

>> I don't understand why it is supported on the PC, yet not on the
PDA; especially since MS appears to have written both. <<

Who knows what lurks in the minds of MS ;-) Seriously, if ms doesn't
support it, the only realistic approach is to look for third party
alternatives.

Be happy that we now have a third party app that does this audio format,
as for the first couple of years, there were no ppc options.

>> So, I take it, that Windows Media Player on the PDA doesn't support
additional codecs? Again, thanks for your help <<

Correct... can't install additional codecs for wmp. Think the bulk of
those with serious audio needs are looking to other apps, especially
since the last couple of wmp versions took some huge steps backward,
especially with respect to playlists and other user needs and interface
options.