Defective Ipaq 5550 or defective HP tech support?
Kirk
service because the only way i can succesfully connect
wirelessely to the internet via my home wireless
network is immediately after a hard reset. At other
times i get the message: "unable to obtain a server
assigned ip address, try again later or manually enter
an ip address". WEP encryption is not enabled. (this
Ipaq has integrated 802.11b wireless). My home
network
consists of a Linksys WAP 11 Access Point, A desktop
(WIN 98SE with a Cisco 350 series wireless card)
configured as the Internet Connection Sharing host and
a laptop (WIN XP PRO with a Cisco 350 series wireless
client adapter) configured as the ICS client. The
network is set up as an infrastructure type and there
is no wired (ethernet) network... the WAP 11 RJ 45
port often used to connect the wireless network to a
wired network has no cable connected to it in this
topology. The desktop has a V.92 dial-up modem which
connects me to my ISP. The Ipaq senses the wireless
network and shows good signal strength but i get the
error message when i try to connect to a website. Only
right after a hard reset does the Ipaq antenna icon
appear along with the "wireless network detected" box.
Thank You, Kirk
Bob Murray
I just went through a similar setup nightmare with my iPaq 5455 w/PocketPC
2003 trying to connect it via my Microsoft MN-700 Access Point to my XP PC ,
the Internet and my Home Office network. I have an HP Wireless PSC 2510
All-in-one photo printer/scanner/copier. Then I have my iPaq 5455 with
built in 802.11b capability. I still use my Linksys (wired) router for DHCP
services.
I am not a technical guy but when I set up my Home Office network, I let
Windows XP Network Setup Wizard make the choices for me. I have two PCs one
running XP Home and one running XP Pro. I have a Microsoft MN-700 Wireless
Base Station/Router that provides Access Point and DHCP services.
The wizard set up the Network Authentication for 802.1x as EAP Type "Smart
Card or Certificate". Once I changed this to PEAP it would allow password
login to the XP PCs from the iPaq. I don't know how to get my Certificate
onto my iPaq so this seemed to be the best way for me.
Specifically, the steps I used are listed below, first for the XP PC and
then another list for the iPAQ.
XP PC setup follows:
PC Step 1. Right Click "My Computer" and select "Properties". Click the
"Remote" tab and select the "Allow Remote Assistance". (I don't know if
this is necessary, but I did it on advicew from MS Help/Support).
PC Step 2. Open Network Connections from the Control Panel. Right click
on "Incoming Connections" and select "Properties". On the General form
check the "Allow Others to Make Private Connections" box.
PC Step 3. Click on the "Users" tab and select one or more users as
authorized to make a connection.
PC Step 4. Click the "Networking" tab, highlight "Internet Protocol
(TCP/IP)" and select the "Properties" button. Then check the box "Allow
callers to access my Local Area Network". Click "OK".
PC Step 5. Back on the Network Connection panel, right click "Local Area
Connection" and select "Properties". On the "General" form you should have,
at minimum, the client "Client For Microsoft Networks" installed and the
service "File and Printer Sharing for Microsoft Networks" installed and the
protocol "Internet Protocol (TCP/IP)" installed. I also have Qos Packet
Scheduler
and IPX/SPX Netbios but I do not think these are necessary
PC Step 6. Click on the "Authentication" tab and check the box "Enable
IEEE 802.1x Authentication for this network".
PC Step 7. Change the "EAP Type" option box to be "Protected EAP (PEAP)".
Click "OK".
========== ========== ==========
The following iPaq setup steps I got from forum at PocketPCMag.com for
setting up Activesync over wireless. Before you even start these steps, I
suggest you visit the HP site to see if there are any firmware updates for
your iPAQ. I had to do a hard reset and reinstall everything in the proper
order to get my wifi to work. Anyway, I think the following steps do a good
job of describing the iPaq end of the setup.
iPaq Step 1. Step one Dock your device and let it Sync. If you can not
get it to Sync in the cradle, it is unlikely you will get it to sync using
802.11b. If it completes the Sync with no errors, we are ready to proceed.
Remove it from the cradle, undock it. This sets some info with in the iPAQ,
that we will use later, by the way.
iPaq Step 2. Start (menu) | ActiveSync | Tools | Options...| You should
be on the |PC (tab)| now. Write down the Name of your PC just as it is
shown in the first Drop down box. We will use this name later in
setting up the connections.
Un-check the first box, "Use mobile schedule to sync with this PC"
Check "Sync with this PC during manual sync" {All 802.11b sync must start
from the mobile device on the Start (menu) | ActiveSync | page, by pressing
"Sync" by the way. They can not be started from the PC}
Press the | Options... (box) | and check the "Maintain connection" button.
Tap | OK | OK |
iPaq Step 3. This takes care of the first part of setting up ActiveSync.
Now to setup our 802.11b connection to work with both ActiveSync and the
Internet. Turn on your WLAN card, or insert it now. Without it on some
options/screens will not show.
iPaq Step 4. Start (menu) | Settings | Connections (tab) | Connections
(icon) | Advanced | Select Networks (box) | You should see a "My Work
Network" tap under it, on Edit... (box) | Proxy Settings (tab) | and check
the top box "This network connects to the Internet" only then tap | OK | Now
make sure that both settings show "My Work Network" you may need to reset
the first one, then tap | Ok | OK | X | and soft reset your device. Note
that you must back out the way I have described or the settings may not
stick!
iPaq Step 5. Start (menu) | Settings | Connections (tab) | Connections
(icon) | Advanced | Network Card (box) | Ok here we can do one of two
things, if you see your Network Name (also called SSID)here tap on it to
edit it. If you do not see your name here tap on "Add New Settings..." to
create it. Network Name: If this is blank, enter the SSID or name of your
network, this will be controlled by the Access Point if you are using one.
The Important thing for us is we want to set Connects to: to "Work". This
way this network will allow us to both browse the Internet, and Sync to our
PC.
If you are setting up a new connection, you'll also want to tap the |
Authentication (tab) and enter your WEP values. Use Hex values here Tap | OK
| Tap | Network Adapters (tab) | And your Wireless Adapter, for iPAQs with
built in cards this will most likely be iPAQ USB Wireless Adapter. For most
we want "Use server-assigned IP address" If this is checked in the IP
address box below it, you should see the address your adapter is using, in
the form of xxx.xxx.xxx.xxx, where xxx is a value from 0 to 255. If you see
letters as in fe3:a3e:yyy:yyy then you are not connected!
iPaq Step 6. Tap "Name Servers" and the 4 address here should be blank,
they will be assigned by the network. Tap OK, OK on the pop up screen Ok |
OK | X | and soft reset.
iPaq Step 7. Testing our connection. Get vxUtil from here:
http://www.cam.com/vxutil_pers.html
Now use vxUtil to try to ping the name you wrote down above. You must be
able to ping the exact name you wrote above to be able to ActiveSync. So if
you see MyComp ping MyComp or if you see TomComp then ping TomComp. Do Not
use 192.168.0.1, or TomComp.com or www.Tomcomp.com
This covers the basic setup on the PocketPC to browse and ActiveSync over a
802.11b connection
Microsoft MVP Mobile Devices
========== ========== ==========
Again, I am not a technician, but these settings worked for me. I am sure
more knowledgeable people will have suggestions as to why or why not one or
more of these steps are needed.
My iPaq 5455 also has built in 802.11b and sometimes it takes two or three
attempts
before the link sticks. I still can't seem to connect to the demo wifi nets
at my local
Barnes and Noble or my local McDonalds. The user interface is kind of
goofy. I do
not know why I have to call my home network "work". Or why you have to go
to the
Proxy form to enable Internet access when you have no Proxy server
configured.
Most of these steps, in fact, made little sense to me. Also, when I
configured my wifi
Access Point, I selected "Infrastructure" rather than "ad hoc peer to peer"
connection type.
I do not know the difference, but my printer wanted it this way and
apparently all devices
that connect have to use the same "connection type" method.
Good Luck
Bob
"Kirk" <anon...@discussions.microsoft.com> wrote in message
news:07361D5F-9B19-43FE...@microsoft.com...