i am using win7 64 bit
ans office 2010 32bit
still i can't sync
i got the message
"Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected.
Please open Outlook using the appropriate profile."
do u have any advice to solve the problem ?
thanks
israel
> On Thursday, January 21, 2010 8:08 AM Marc Bosch wrote:
> Hi there,
>
> just installed Office2010 64Bit on my Desktop.
> (Clean Install of Windows7 64-Bit Pro, no other Email-Software, not even
> Windows Live Mail)
>
> Sadly it says when my mobile phone (HTC Touch Diamond 2) is connected:
> (Google Translate from German)
> "there is no default email client available, or the current mail client can
> not fulfill the messaging requirements. Run Microsoft Outlook and set Outlook
> as default email client"
>
> I tested 32Bit Outlook2010 on my Laptop - it works fine with sync - but not
> the 64Bit Version.
> Already read the complaints of other German users in the web - nobody seems
> to have an answer.
>
> It seems as this is a Windows Mobile Device Center Problem as this is not
> 64-Bit.
>> On Thursday, January 21, 2010 11:19 AM Todd Allcock wrote:
>> At 21 Jan 2010 05:08:01 -0800 Marc Bosch wrote:
>> even
>> can
>> Outlook
>> not
>> seems
>> not
>> US/office2010/thread/7386512f-66cc-4a7a-97e3-34ae6cee9a83
>>
>>
>> I do not think anyone can help you just yet. Outlook 2010 is still in beta,
>> and there is no solution for the 64-bit sync problem yet. (IIRC, using
>> the 64-bit WMDC does not solve this.) You'll have to use the 32-bit
>> Outlook to sync for the time being.
>>> On Thursday, January 21, 2010 4:31 PM Marc Bosch wrote:
>>> Hi Todd,
>>>
>>> thanks for the quick answer. :-)
>>> As I heard there always were problems with this - already on Vista 64Bit.
>>>
>>> "Use the 32 Bit Version" is somewhat unsatisfying.
>>>
>>> Which product group do you think would be the best to access to?
>>> Windows Mobile Device Center?
>>> Outlook?
>>> Office?
>>> Windows?
>>>
>>> Regards,
>>> Marc
>>>
>>>
>>> "Todd Allcock" wrote:
>>>> On Thursday, January 21, 2010 11:05 PM Sven wrote:
>>>> I was going to provide basically the same respose as Todd. As he said, 2010
>>>> is still in Beta. I would expect that the ultimate solution would need to
>>>> come from the WMDC folks, as they would need to interface correctly with the
>>>> new version (and 64b version) of Outlook, rather than the other way round. I
>>>> would expect that they would be currently engaged in the process/upgrade as
>>>> their colleagues are proceeding on Outlook/Office. I can dream. I do think
>>>> that we will not see an official new release of WMDC until Office 2010 is
>>>> final, much like any other 'third' party program that accesses office
>>>> elements. If you have the opportunity to influence any group at MS, I would
>>>> start with the WMDC shop. We would all appreciate it, because, as you said,
>>>> resorting to 32b, to accomodate a MS Windows Mobile product, is just not an
>>>> acceptable option.
>>>>> On Friday, January 22, 2010 10:17 AM Todd Allcock wrote:
>>>>> Agreed, to a point. While "use the 32-bit" might be an unsatisfying answer,
>>>>> keep in mind OL2010 is a beta product, so you could argue "does not sync with
>>>>> Windows Mobile" is one of the issues to be resolved.
>>>>>
>>>>> From MS' Technet, Microsoft Office 2010 64-bit "is needed only by those
>>>>> Microsoft Excel users who require Excel spreadsheets that are larger than 2
>>>>> gigabytes (GB). The 32-bit version of Office 2010 provides the same
>>>>> functionality and is also compatible with 32-bit add-ins... ...the only
>>>>> advantage of 64-bit Office is the ability to work with documents larger than
>>>>> 2GB (which is why OL2010 32-bit installs by default on all systems including
>>>>> 64-bit systems!)"
>>>>>
>>>>> So, unless you need large document handling, it comes down to prorities, I
>>>>> guess- how important is mobile sync vs. continued testing of a 64-bit
>>>>> software package with few practical advantages over the 64-bit?
>>>>>
>>>>> As far as contacting MS, I can tell you they are already quite aware! ;)
>>>>> Kidding aside, the more voices the better. Personally I'd suggest pestering
>>>>> both the Office and WMDC groups!
>>>>>> On Friday, January 22, 2010 10:28 AM Marc Bosch wrote:
>>>>>> Hi Sven,
>>>>>>
>>>>>> thanks so much for the details and your thoughts.
>>>>>> Can you please help me answer these following questions that came up when I
>>>>>> read your thoughts:
>>>>>>
>>>>>> 1. Is Windows Mobile Device Center really a 3rd Party App?
>>>>>> 2. What is the WMDC Shop?
>>>>>> 3. Where would I find the Product Group or company that is currently working
>>>>>> on the WMDC? (blog, site, ...)
>>>>>>
>>>>>> Regards,
>>>>>> Marc
>>>>>>
>>>>>> "Sven" wrote:
>>>>>>> On Thursday, January 28, 2010 10:28 PM Sven wrote:
>>>>>>> Todd added some thoughts as well. No WMDC is not a third party app, except in
>>>>>>> the terms that MS is so big they sometimes lose sight of internal
>>>>>>> collaboration. AFAIK the folks responsible for WMDC are not part of the
>>>>>>> Office crowd (Outlook) or the Windows Mobile crowd. They are separate,
>>>>>>> maybe part of the OS group? That is what I mean by the WMDC shop, that
>>>>>>> group of developers, and layers of management that are responsible for
>>>>>>> generating WMDC and interfacing with both the Office and WM teams (and Media
>>>>>>> Player as well). Your last question is the kicker. Wish I knew the answer to
>>>>>>> that. I am going to be at MS in Feb visiting the WM developers, and may have
>>>>>>> some opportunity to talk to Outlook folks. I will try to hunt down the WMDC
>>>>>>> folks and kick, err, speak to them. I still have hope that it is an issue
>>>>>>> largely because of the Beta nature of Office 2010. It seems like it is the
>>>>>>> first version that actually has a 64b version? Given that the WMDC guys
>>>>>>> have not had to worry about this before, and may be cautious in releasing
>>>>>>> anything before Office is closer to release (stable).
>>>>>>>> On Wednesday, April 14, 2010 2:20 AM Chaya Cooper wrote:
>>>>>>>> I am glad to know that I am not the only one with this problem, and incredibly
>>>>>>>> grateful that there iseems to be a workaround.
>>>>>>>>
>>>>>>>> I am more than willing to use the 32-bit but i cannot seem to figure out how
>>>>>>>> to do that :-( Do you know how to get the 32-bit version? The website does not
>>>>>>>> seem to offer that as an option to download.
>>>>>>>>
>>>>>>>> "Todd Allcock" wrote:
>>>>>>>>> On Thursday, April 15, 2010 1:25 PM Todd Allcock wrote:
>>>>>>>>> Presumably you would get the 32-bit versionfrom whereever you downloaded the
>>>>>>>>> beta in the first place. In my younger days I used to hop on every beta
>>>>>>>>> that came along, but in my ripe old age I tend to stick with what is working
>>>>>>>>> for me. I checked out the OL2010 site and it claimed to offer both versions
>>>>>>>>> for DL after registering, (and recommended 32-bit, FWIW!) but I did not