Msi Installation Fatal Error 2826

Ling Meng

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Jul 14, 2003, 10:13:45 AM7/14/03

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Here is a copy of Msi log file:

Action start 11:47:10: INSTALL.
Action start 11:47:10:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278A1BB8.
Action ended 11:47:10:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278A1BB8.
Return value 1.
Action start 11:47:10:
ProgramFilesFolder.3643236F_FC70_11D3_A536_0090278A1BB8.
Action ended 11:47:10:
ProgramFilesFolder.3643236F_FC70_11D3_A536_0090278A1BB8.
Return value 1.
Action start 11:47:10: DIRCA_CheckFX.
Action ended 11:47:11: DIRCA_CheckFX. Return value 3.
Action start 11:47:11: FatalErrorForm.
Info 2898. VSI_MS_Sans_Serif13.0_0_0, MS Sans Serif, 0
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm
extends beyond the boundaries of the dialog to the right
by 3 pixels
The installer has encountered an unexpected error
installing this package. This may indicate a problem with
this package. The error code is 2826. The arguments are:
FatalErrorForm, Line1, to the right
DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm
extends beyond the boundaries of the dialog to the right
by 3 pixels
The installer has encountered an unexpected error
installing this package. This may indicate a problem with
this package. The error code is 2826. The arguments are:
FatalErrorForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog
FatalErrorForm extends beyond the boundaries of the dialog
to the right by 3 pixels
The installer has encountered an unexpected error
installing this package. This may indicate a problem with
this package. The error code is 2826. The arguments are:
FatalErrorForm, BannerBmp, to the right
Info 2898.
VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400, MS
Sans Serif, 0
Info 2898. VSI_MS_Sans_Serif16.0_1_0, MS Sans Serif, 0
Action 11:47:11: FatalErrorForm. Dialog created
Action ended 11:47:27: FatalErrorForm. Return value 1.
Action ended 11:47:27: INSTALL. Return value 3.

Please help. Thank you.

Kallely Sajan

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Jul 14, 2003, 11:06:45 AM7/14/03

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DIRCA_CheckFX is returning an error. Pls look into the cause of the error.

--

Regards,
Sajan.

PS: Please don't send me direct emails, use the newsroom.

"Ling Meng" <ling...@igt.com> wrote in message
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Ling Meng

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Jul 14, 2003, 12:16:39 PM7/14/03

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What is DIRCA_CheckFX?

Thank you for your help.

Kallely Sajan

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Jul 14, 2003, 12:59:56 PM7/14/03

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It is a custom action. So only the vendor who provided the installation kit
will know details. Certain custom actions can be extracted out of the MSI
and decoded. But I will suggest that you contact the vendor for a
resolution.
--

Regards,
Sajan.

PS: Please don't send me direct emails, use the newsroom.

"Ling Meng" <ling...@igt.com> wrote in message

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Phil Wilson

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Jul 14, 2003, 3:42:15 PM7/14/03

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Maybe you don't have the .NET framework installed, I believe that's what DIRCA_CheckFx looks for.
--
Phil Wilson [MVP Windows Installer]
----

"Ling Meng" <ling...@igt.com> wrote in message news:076501c34a12$2328a980$3501...@phx.gbl...

Ling Meng

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Jul 14, 2003, 7:00:33 PM7/14/03

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I initially created this msi setup project with .NET 2002
without any custom actions and didn't have any problem
installing it on Windows 2000 machine. After I upgraded
setup project to .NET 2003, still without any custom
actions, and now I have problem installing this msi file
on Windows 2000 machine. Since I didn't add anything to
custom action, I don't know where to look.

Any help is appreciated.

>.
>

Kallely Sajan

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Jul 14, 2003, 7:34:02 PM7/14/03

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Did you see the other comment posted. It might be to do with the .NET
Framework not being installed(correctly).
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Regards,
Sajan.

PS: Please don't send me direct emails, use the newsroom.

"Ling Meng" <ling...@igt.com> wrote in message

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Ling Meng

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Jul 15, 2003, 5:48:40 PM7/15/03

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.NET Framework 1.1 was showing in the Add/Remove
Programs. Anyway, I uninstalled .NET Framework 1.1 and
reinstalled it and still get the same error when I tried
to install the msi file.

Thank you for any help.

>.
>