Problem for Outlook express.

[smet...@agni.com]

Dear Sir,

I am facing a problem from today morning that is enclosed is under:

"An unknown error has occurred. Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800C0133"

Please give me a soulution for using the Outlook express.

Regards

Mohon Khan
(smet...@agni.com)

[Bruce Hagen]

Error Number: 0x800C0133 = a corrupt folder, usually the Inbox.


Move any mail you wish to save to a local folder you create. Then delete the
problem Inbox as follows.


Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.


In WinXP, the OE user files (DBX and WAB) are by default marked as hidden.
To view these files in Windows Explorer, you must enable Show Hidden Files
and Folders under Start | Control Panel | Folder Options | View.


With OE closed, find the Inbox.dbx and delete it. A new one will be created
automatically when you open OE.


General precautions for Outlook Express:


Do not archive mail in the Inbox or Sent Items. Create your own user defined
folders and move the messages you wish to save to them. Empty Deleted Items
folder daily. Although dbx files have a theoretical capacity of 2GB, I
recommend about a 300MB max for less chance of corruption.


After you are done, follow up by compacting your folders manually while
working *offline* and do it often.


Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.