Cannot receive e-mail in Outlook 2002

[Harry]

Operating system: Windows XP Home

Internet connection: Blueyonder broadband via LAN card

I have just installed Office XP Professional and decided
to switch from Outlook Express to Outlook 2002 as my e-
mail client.

The automatic migration seemed to go ok but when I used
the "Test Account Settings" button on my default
connection it failed one of the five tests - it would not
log onto the incoming mail server (POP3). But it did send
the e-mail as I could receive it OK in Outlook Express.

If I use the Send/ Receive option in Outlook it
successfully and sends anything in my Outbox and logs on
to my other POP3 accounts. However, when it comes to
incoming it presents the account/ password dialogue box
and I cannot get it to accept what I type in.

I have examined the settings of somebody with a similar
setup to mine I can see nothing immediately apparent as
to why he can but I cannot.

Is there a setting that I'm missing?

[Diane Poremsky [MVP]]

Are you connecting to exchange server? Try entering the username in
domain\user format.

Try making a new profile (control panel, mail icon) and see if you can
connect if you set up the account yourself.

Harry wrote:

--
Diane Poremsky [MVP - Outlook]
http://www.poremsky.com - http://www.cdolive.com
Associate Expert.
Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
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[Harry]

Not using Microsoft Exchange Server if that's want you
mean. Have tried creating an account from new with the
same result.

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