Outlook 2007 can't send mail

[EdmondsWriter]

Occasionally, I have problems sending mail from Outlook 2007 but no problem
receiving email. How do I fix this problem? It hampers me when I work
remotely.

Background:
Outlook 2007 is configured with 2 email accounts from the same ISP on a
laptop running Vista. While at home, I never have a problem sending or
receiving email. I use the laptop on a number of wireless networks but
occasionally have problems sending mail (but no problem receiving). As I
will be working at this location for the next few weeks and I can't send
mail, I need to resolve this issue. This issue also occurs when I am
hard-wired (e.g., hotels, libraries, friends' DSL networks, etc.) but only
impacts outgoing mail ... incoming mail & Internet access works fine. ISP
doesn't know why this is occurring.

Error messages:
Task 'user...@domain.com - Sending' reported error (0x8004210B) : 'The
operation timed out waiting for a response from the sending (SMTP) server. If
you continue to receive this message, contact your server administrator or
Internet service provider (ISP).'

Task 'user...@domain.com - Sending' reported error (0x80042109) : 'Outlook
cannot connect to your outgoing (SMTP) e-mail server. If you continue to
receive this message, contact your server administrator or Internet service
provider (ISP).'

Task 'user...@domain.com - Sending' reported error (0x80004005) : 'The
operation failed.'

[Roady [MVP]]

Have you configured your mail accounts already to authenticate against the
SMTP server as well?
See http://www.msoutlook.info/question/36

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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"EdmondsWriter" <Edmond...@discussions.microsoft.com> wrote in message
news:60DA7877-374F-4F92...@microsoft.com...

[EdmondsWriter]

I tried setting to the SMTP server settings of the new network but that
didn't work.

[Ronald Nissley]

Likely the administrators of the networks you are "roaming" on block outbound
port 25 except for any mail servers they happen to administer. This a common
method of preventing spam bots from attempting to spew junk via their
networks. Did you check if your mail provider supports TCP/587 for mail
submission or TCP 465 (SMTPs)?

Hope that's helpful,

----------------
Ronald Nissley

[EdmondsWriter]

Ronald, you are correct. It was my ISP. I tracked down the appropriate port
and have updated Outlook. Thank you.