Cannot see offline .ost settings in Outlook 2000

Mike Weaver

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Aug 1, 2005, 1:14:01 PM8/1/05

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I have installed Outlook twice and when I go to the properties of
Microsoft Exchange Server row then properties then to the advanced tab,
the 'enable offline use' and 'Offline Folder File Settings' are both
missing.

Can anyone please help with a registry fix or something?

I searched and Microsoft's site said I had terminal services or TS
licensing loaded. This is not true.

Its Outlook 2000 on Windows Server 2003 which should not matter. I did
this on one machine and it worked. On the 2nd, no buttons but the same
exact load and OS.

Thank you in advance for any help.

Mike W.

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Lanwench [MVP - Exchange]

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Aug 1, 2005, 1:42:42 PM8/1/05

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In news:Mike.Weav...@NoSpamPleaze.com,
Mike Weaver <Mike.Weav...@NoSpamPleaze.com> typed:

> I have installed Outlook twice and when I go to the properties of
> Microsoft Exchange Server row then properties then to the advanced
> tab, the 'enable offline use' and 'Offline Folder File Settings' are
> both missing.
>
> Can anyone please help with a registry fix or something?
>
> I searched and Microsoft's site said I had terminal services or TS
> licensing loaded. This is not true.
>
> Its Outlook 2000 on Windows Server 2003 which should not matter. I
> did this on one machine and it worked. On the 2nd, no buttons but
> the same exact load and OS.
>
> Thank you in advance for any help.
>
> Mike W.

Are you sure terminal services isn't installed on the W2003 box?

Mike Weaver

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Aug 1, 2005, 2:09:17 PM8/1/05

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Thank you for the response.

I have loaded these two machines from scratch. W2003. I did not load
TS but only loaded the Application Server items for web sites and COM.

One machine allows the offline settings for Outlook and the other does
not. Both have a service called 'Terminal Services' started and
running which cannot be stopped. I think this is for Remote desktop
support.

Any more wisdom?

Have you ever had this problem?

I was hoping for a registry or file fix. Tried migrating Messaging
subsytem registry entries as well as HKLM entries for Outlook but to no
avail.

Your help is appreciated.

Mike Weaver

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Aug 1, 2005, 3:51:51 PM8/1/05

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Evidently, W2003 did not properly say it was not doing TS. After a
detailed comparison between machines, it seems that SP1 is what is
different.

After applying it, all is well.

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