Inside of my Outlook client, I am familiar with creating a
custom macro button that runs from the toolbar and
directly accesses the form. In reading, I have found that
for distribtuion, this is not the preferred method.
I began reading about COM add-ins but am not familiar with
the territory, and before I go that route, I wanted to ask
if anyone had some good ideas.
The problem is, when you do File > New > Choose Form...
the particular Forms Library folders are not listed and
therefore adds a few steps to "re-associate" your mailbox
with the Public Folder heirarchy. There may be other ways
to do this.
It is apparent to me that I cannot expect my users to
displya technical prowess in reporting their computer
problems to me, one of the techs.
I need a straight forward approach to gathering help
request information and something that I can implement
globally without individual client installs (if
possible!!).
Your thoughts?? If you have some good ones, please e-mail
me directly as I may not remember to check back here.
thanks!
Hollis D. Paul [MVP - Outlook]
Hol...@outhousebythesound.com
Using Virtual Access 4.52 build 277 (32-bit), Windows 2000 build 2195
http://search.support.microsoft.com/kb/c.asp?FR=0&SD=TECH&LN=EN-US
Mukilteo, WA USA