Outlook error: Access to the resource was denied

[Ben]

My problem is the same as the posted article (932751 Titled: "Error message
when you try to update a calendar that you published to the Internet by using
Outlook: Access to the resource was denied"), except I have an xp machine not
vista. Does any one know how to fix this error on xp? the error began
popping up when we started using outlook live online. It comes up many times
a day and is occurring all over the office to everyone.

Entire message is:
"Access to the resource was denied. If you have signed into and saved your
Windows Live ID with a web site, sign out of that Web site, and then try this
operation again."

I have also tried signing out and back in...It doesn't work.

I am using explorer 7 and am on an xp machine. Explorer 7 doesn't seem to
have the enable/disable protected mode like the mentioned article says in
Vista. How can I fix this issue on an xp machine with outlook 2007 working
with outlook calender live? Any help is greatly appreciated.
Thanks,
Ben

[Dan]

Hi Ben

I am also having the same problem. The only thing i have been suggested is
to make sure the users are administrative accounts. Please post an answer if
you have found a solution to this problem since you posted this message

Thanks

Dan

[Ben]

Well I am still looking for the answer, but thanks for the confirmation.

[nicko2012]

Here's how to fix it:
1. Go to the MSN service you are logged into (Money, MSN, etc.)
2. Click "Sign Out"

You will no longer get the message from Outlook.

[Tanya]

Microsoft have a fix: http://support.microsoft.com/kb/932751

[Ben]

the link you posted is still for Vista, not xp. Windows Xp doesn't have the
"Protect Mode" like vista does. Thus this Vista fix isn't working for Windows!
Thanks for the help though.

[AlexM]

For Windows XP, try looking at C:\Documents and Settings\[your
username]\Local Settings\Temporary Internet Files

[Lee]

In Windows XP, look at the Temporary Internet Files and do what?

[Lee]

In XP, look at Temp Internet Files and do what?

[graham....@gmail.com]

My company is having this same issue. We are using fully patched XP
machines (SP3 plus all the critical updates.) We are sharing
calendars using the "Publish to Office Online" with outlook 2007,
fully patched. We all created Windows Live IDs for this purpose and
some of us are now getting the error:

“Access to the resource was denied. If you have signed in to and saved
your Windows Live ID with a Web site, sign out of that Web site, and

then try this operation again.”

I have logged out of messenger and any online website that I was aware
that I had POSSIBLY signed into using my Windows Live ID and I still
get the error.

Even if that was a workaround, it is ridiculous.

A previous poster mentioned the C:\Documents and Settings\[your
username]\Local Settings\Temporary Internet Files directory. I assume
that there are certain files to be deleted in there? I blew all of
mine away just now and will see if that fixes it. I would prefer to
know which file in particular should be deleted so I can create a
little script for peopel to run to fix this issue when it pops up
again.

Any word on when this will be fixed?

On Feb 10, 11:18 am, Lee <L...@discussions.microsoft.com> wrote:
> In XP, look at Temp Internet Files and do what?
>
> "AlexM" wrote:

> > ForWindowsXP,trylooking at C:\Documents and Settings\[your

> > username]\Local Settings\Temporary Internet Files
>
> > "Ben" wrote:
>

> > > the linkyouposted is still for Vista, not xp.WindowsXp doesn'thavethe

> > > "Protect Mode" like vista does. Thus this Vista fix isn't working forWindows!
> > > Thanks for the help though.
>
> > > "Tanya" wrote:
>

> > > > Microsofthavea fix:http://support.microsoft.com/kb/932751

>
> > > > "Ben" wrote:
>
> > > > > My problem is the same as the posted article (932751 Titled: "Error message

> > > > > whenyoutryto update a calendar thatyoupublished to the Internet by using
> > > > > Outlook:Access to the resource was denied"), except Ihavean xp machine not

> > > > > vista.  Does any one know how to fix this error on xp?  the error began

> > > > > popping up when we started using outlookliveonline. It comes up many times

> > > > > a day and is occurring all over the office to everyone.
>
> > > > > Entire message is:
> > > > > "Access to the resource was denied.Ifyouhavesignedinto andsavedyour
> > > > >WindowsLiveIDwith awebsite,signoutof thatWebsite, andthentrythis
> > > > >operationagain."
>

> > > > > Ihavealso tried signingoutand back in...It doesn't work.

>
> > > > > I am using explorer 7 and am on an xp machine. Explorer 7 doesn't seem to

> > > > >havethe enable/disable protected mode like the mentioned article says in

> > > > > Vista.  How can I fix this issue on an xp machine with outlook 2007 working

> > > > > with outlook calenderlive?  Any help is greatly appreciated.
> > > > > Thanks,
> > > > > Ben

[Graham Martin]

UPDATE: I have not had much success yet. I have had an open support ticket
with Microsoft for two weeks and I am wading my way through the people that
are working off of support scripts hopeful that at the end of that, I will
work with someone who will actually think about the issue and attack it.

The current step that they are on is that even though I am using an XP PC
that is not on a LAN, they think that the article that we all referenced in
this thread (http://support.microsoft.com/kb/932751) still applies even
though the article says it only designed for Vista users. Once I have proven
to them that the issue still happens on separate Windows XP accounts, they
plan on contacting their IE experts to see what XP security features are the
same as the Vista security features discussed in the article and tehn tweak
XP settings. My concern is that 1) I am using the default XP settings and 2)
everyone in my company is getting this issue. That leads me to suspsect taht
Microsoft support si on the wrong path. It looks and feels like poor
implementaiton on tehir part, but I do not know how many people around teh
world are actually using this feature with XP and IE7. If there are many,
then maybe all of my co-workers and i have some unique issue,. We will see
how it goes.

I will let you know if I find a solution.

[Hurd@discussions.microsoft.com Amy Hurd]

Hi Graham,
At out company, some employees are having the same issue and some are not
having any trouble. I see that your last posting was on 2/26/09. Anything
new since then? We've tried everything mentioned here with no success. I was
hoping that you may have found someone at Microsoft support who cared enough
to really dig into the problem???
Thank you for your previous postings.
Amy Hurd
a...@zagerspoolspa.com

[Graham Martin]

I had a lengthy (weeks) interaction with MS support and they finally told me
that the issue would be resolved with the next service pack (SP2). Needless
to say, I am skeptical. The SP is late and there is no news on when it will
come out. more on SP2 at:

http://blogs.technet.com/mu/archive/2009/04/14/service-pack-2-for-2007-microsoft-office-system-due-april-28th.aspx

[Amy Hurd]

Thanks for the quick response. I am also skeptical, and thanks for the link.

[William Smith [MVP]]

Amy Hurd wrote:

> At out company, some employees are having the same issue and some are not
> having any trouble. I see that your last posting was on 2/26/09. Anything
> new since then? We've tried everything mentioned here with no success. I was
> hoping that you may have found someone at Microsoft support who cared enough
> to really dig into the problem???
> Thank you for your previous postings.

Have any of you realized that you're posting in an Outlook for Macintosh
newsgroup? You might consider posting in an Outlook for Windows
newsgroup where you'll have more eyes seeing your problems.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

[Nitish]

Cause:
======
If you have already shared your calendar on Office online then the
information is stored in a Cookie file of internet Explorer. Every time you
attempt to share it this cookie file will be accessed. I tried to look for
any Reg Value that Outlook accesses but was not able to find one. This issue
is Either due to the following. Outlook client remembers the Original Office
Live Id that was used to share calendar. Maybe in some registry Hive. And
will not let you bypass the account used originally. or the user has signed
in on Internet Explorer with a different Windows Live Id.

Resolution
=============
In case we have already published a calendar and wish to change the
(Hotmail MSN or Windows Live ID) account used then we can apply the following
steps.

Steps
========
1) Remove all Shared Calendar references from Outlook client User Interface.
2) Delete all cache and Cookies that was used to sign up for the Windows
Live ID.
3) Change the signed up account (Hotmail MSN or Windows Live ID) used to
share the Calendar account.
4) Now Share The Outlook calendar on Office online with Windows Live Id
Credentials.

These steps are dicussed in detail below.

Step 1

Start Outlook 2007
1) Click on Tools -> Account Settings
2) Navigate to the Published Calendars.
3) Now delete any entry that is listed in the published Calendars.
4) Now Exit out of Outlook client and start Internet Explorer.

Step 2

Start Internet Explorer
1) Click on Tools
2) Click Internet Options.
3) From Browsing History Delete Cookies.
4) Now Exit Internet Explorer.

Step 3
Start Outlook Client
1) Click on Tools -> Account Settings
2) Navigate to the Published Calendars.
3) Click on Change/Change Account.

4) Click on Change and Sign in with your (Hotmail MSN or Windows Live ID)
Account or you can Sign up and register the account of your choice on Windows
Live Services.
5) Now you can share the calendar by going on to Outlook Calendar.

Step 4
Right click on the calendar and the click on Publish to Internet share it on
Office online