Tonight I received an error message in Outlook stating the following:
"The file C:\users\username\AppData\Local\Microsoft\Outlook\Outlook.pst has
reached its maximum size. To reduce the amount of data in this file, select
some items that you no longer need, then permanently (shift + del) delete
them."
The file is just over 20GB, which (surprise) I just learned is the max pst
file size.
The problem: Outlook will not let me delete anything from the file. No
matter what I try to shift+del or move to a different PST file, I get that
same message.
I am unable to send/receive any messages at all and cannot find a solution.
I searched in the MS KB and found KB article 832925 "How to configure the
size limit for both (.pst) and (.ost) files in Outlook 2007 and in Outlook
2003", but I am not a registry editing-expert and the keys that it suggests I
fix, supposedly located in
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Outlook\PST, are
not on my machine. I do not have any OFFICE keys in the
HKEY_CURRENT_USER\Software\Policies\Microsott registry.
Any suggestions on how to fix AND save my e-mails?
Thanks!
"TaulPaul" <Taul...@discussions.microsoft.com> wrote in message
news:2C7B955C-628F-4677...@microsoft.com...
It would be wise that after you have modified those registry keys, you
clean-up the pst-file that it falls below the 20GB threshold. Depending on
its size afterwards, you might want to start with a clean pst-file via;
File-> New->Outlook Data File...
After that, remove the registry keys again. It is not that the 20GB is an
absolute limit (that one lies much higher) but currently the hardware can be
the limiting factor to keep up performance when a pst-file goes beyond the
10GB limit. Also, regarding backups there might be a practical concern.
That said, reaching the 20GB threshold is quite an achievement. I curious
how you performance is/was both before Service Pack 2 and after. Also, I
hope you made regular backups and checked them as 20GB is a lot of data to
loose.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
"TaulPaul" <Taul...@discussions.microsoft.com> wrote in message
news:2C7B955C-628F-4677...@microsoft.com...
Roady, though, was very helpful! I added/edited the registry keys to
increase the max file size, which allowed me into the .pst again so that I
could do the deleting & scrubbing necessary. Astoundingly enough, there were
e-mails in sub-sub-folders dating back 14+ years, so no surprise that the
file eventually grew massive.
SP2 has not yet installed; waiting in the queue & will probably run it
tonight.
After applying SP2, the recommended maximum size of your pst-file on good
hardware is up to 10GB. On average hardware it is 5GB.
This doesn't mean that you can't make it larger but just that performance
might degrade after that or that you could experience pauses. Whether or not
you find that acceptable is up to you of course :-)
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
"TaulPaul" <Taul...@discussions.microsoft.com> wrote in message
news:03069BB5-9677-4BAD...@microsoft.com...
"TaulPaul" <Taul...@discussions.microsoft.com> wrote in message
news:03069BB5-9677-4BAD...@microsoft.com...
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
"DL" <notv...@spoofaddress.co.uk> wrote in message
news:ud8gMbj$JHA....@TK2MSFTNGP04.phx.gbl...
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/
Outlook Tips by email:
dailytips-sub...@lists.outlooktips.net
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Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
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"Kate" <Ka...@discussions.microsoft.com> wrote in message
news:D1C073F0-6A1F-425B...@microsoft.com...
Detailed information about Advanced Outlook Repair can be found at
http://www.datanumen.com/aor/
And you can also download a free demo version at http://www.datanumen.com/aor/aor.exe
Good luck!
Wangdong
"Avanty" <Ava...@discussions.microsoft.com> wrote in message
news:7BB173D3-F244-4437...@microsoft.com...