Re: Emailing teams of people

[Sue Mosher [MVP-Outlook]]

If you're sending that many items in a mass mailing to outside recipients, IMO you shouldn't be using Outlook. You should be using list server software or a service like Google groups or Yahoo groups or MSN groups that will manage the inevitable bounces for you.

If these are all recipients internal to your organization, you shouldn't be seeing that many lost or returned. Discuss the problem with your mail administrator; there could be some bigger problem going on.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Richard@dna" <Richa...@discussions.microsoft.com> wrote in message news:DA4855C5-EBBA-4222...@microsoft.com...
>I need to email team members shortish emails, on mass about twice a week.
>
> How do I achieve this with out getting 6000 of the 14000 emails returned to
> me or lost in "the ether".
>
> Huge problem for me and any help would be appreciated.
>
> Thanks.

[Richard@dna]

Thank you Sue Mosher.

The 14000 are inside one company but all have their own personal email
addresses and ISP's.
The email addresses are from an older AS400 system and have to be downloaded
each time prior to use. The AS400 system was written by an organisation that
no longer exists.

Will I be able to get my addresses into MSN Group. How does it manage bounces.

Thanks,
Richard

[Sue Mosher [MVP-Outlook]]

I haven't used MSN groups myself, but the others I've used (Yahoo, Google) provide ways for you to get names into a new list. For a list that large, you'll no doubt need to answer some questions from customer service to ensure that you're not spamming. Similarly, each provider has its own way of dealing with bounces and showing the list owner what addresses are having problems.

I suspect your main problem is that the AS400 system's information is way out of date because it has no way of knowing which addresses are bouncing. All the more reason to get it into a list management environment that you can have some control over.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Richard@dna" <Richa...@discussions.microsoft.com> wrote in message news:45D41EF0-65A8-414B...@microsoft.com...

> Thank you Sue Mosher.
>
> The 14000 are inside one company but all have their own personal email
> addresses and ISP's.
> The email addresses are from an older AS400 system and have to be downloaded
> each time prior to use. The AS400 system was written by an organisation that
> no longer exists.
>
> Will I be able to get my addresses into MSN Group. How does it manage bounces.
>
> Thanks,
> Richard
>
> "Sue Mosher [MVP-Outlook]" wrote:
>
>> If you're sending that many items in a mass mailing to outside recipients, IMO you shouldn't be using Outlook. You should be using list server software or a service like Google groups or Yahoo groups or MSN groups that will manage the inevitable bounces for you.
>>
>> If these are all recipients internal to your organization, you shouldn't be seeing that many lost or returned. Discuss the problem with your mail administrator; there could be some bigger problem going on.
>>