Outlook 2007 RTM still slow

[xzo...@gmail.com]

I've installed Outlook 2007 with great expectations. Unfortunately,
there are performance issues that are pretty much rendering it useless
to me.

Just to note, I'm on a brand new Core 2 Duo T7400, XP sp2 install, so
it's not hardware or legacy XP junk slowing me down.

When I start Outlook, it takes ~30 seconds before I am able to perform
any action.

When email is being received, Outlook freezes. If I'm composing an
email at the time, I can no longer type. If I'm trying to view or
delete other email, no luck. I have 5 email accounts, so the freezing
is around 12-15 seconds every 2 minutes. If I'm receiving a file, the
freezing lasts longer.

Deleting more than a few items from my inbox often freezes things too.

Not to mention it's using 100MB of memory.

I heard that the Beta had similar problems, looks like it made it into
RTM. Does anyone know a fix (besides reinstalling oulook 2003).

Z

[Ales Susnik]

PST size?

Have same problems here.

I'm playing around at the moment with the fact that i reduced the size of
PST (archived things into another PST) from 6.4gb to 1,5gb... it looks like
it runs faster now... can't confirm yet...

Also, tried, Help, Office Diagnostics, that solved some speed issuses for
me, but again i'm not sure, cause the problem did return.

A.

[Milhouse Van Houten]

Is this all while the new Windows Desktop Search is ongoing (is your disk
light solid red)? It sounds like it, since Outlook really isn't any slower
than it ever has been. What is slower in 2007 is rendering of complex HTML
mail, since they're off the IE engine now, so for things like complex
newsletters it's a matter of a couple extra seconds. I think you're looking
at indexing issues, which should settle down after a day or so.

<xzo...@gmail.com> wrote in message
news:1163452389.4...@m73g2000cwd.googlegroups.com...

[Ales Susnik]

I disagree, I uninstalled WDS, the problem is when i'm receiving 50 emails,
all together no more then 2mb, you should see Outlook choke on this.

A.

[Patrick Schmid [MVP]]

I had some fun here with B2TR and my 6 GB Outlook PST last week (it was
a nightmare). Here are some things I learnt from that:
- Keep the PST size down. You can use AutoArchive or Archive to get
things out of your PST. I'd highly suggest to do that regularly. If you
have the need to move entire folders or large quantities of messages out
of your PST into another PST, do not use Import/Export. Instead, you'd
normally make a new PST and drag & drop folders over. Unfortunately that
is awfully slow. However, you can move large quantities simply by
running Archive into a newly created PST by limiting it to a folder.
That actually is fast.
- Compact the PST regularly. Just moving things out of the PST won't
reduce it in size.
- The most important thing I learnt though is that not the overall PST
size is a real performance issues, but rather the number of messages
within a PST/folder. See
http://msexchangeteam.com/archive/2005/03/14/395229.aspx (this is for
OST files, meaning when you use Outlook with an Exchange server, but it
seems to apply to PSTs as well). Quite frankly, reducing some of my
folders from 30,000 messages each to 2,000 or so did wonders for my
performance.

The usual stuff applies as well:
- Test it in safe mode (Start, Run, "outlook /safe"). If you don't
experience the issue then, then the problem is caused by an add-in.
- Switch off any anti-virus integration into Outlook or email. It's
plain unnecessary and just costs you performance.

I hope this helps!

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
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Office 2007 Beta 2 Technical Refresh (B2TR):
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"Ales Susnik" <AlesS...@discussions.microsoft.com> wrote in message
news:278AD8F4-5DDB-41E6...@microsoft.com:

[Ales Susnik]

No OST here, just PST, OST would die with me and it's 2gb limit.

Your advice is great, thank you, it does confirm my logic and working
behaviour with Outlook till now, I do everything regulary, just not Auto
Archive... since searching can be a trouble.
Number of messages with me is way over 90.000... that might have been an
issue...

I will report back regarding my issue, for the sake of other users who might
run into this problem.

Again, thanks.
A.

[xzo...@gmail.com]

Just a followup, but no good news.

I've tried all suggestions, safe mode, etc. I don't run AV software,
and my pst file is 2.8GB, whch isn't too insanely big (I archived about
1GB of it yesterday). Full-on indexing completed long ago, so that
isn't the issue.

Still:
- slow startup (30 seconds)
- freezing for 2-10 seconds on send/receive. no other actions can be
performed on outlook when send/receive is happening.

I've noticed other "bad" behavior:
- other MS products "freeze" sometimes when a send/receive happens.
Even Visual Studio pauses on occassion, not allowing me to type.
- even notepad doesn't fire up instantly when a send/receive is
happening, as if waiting for the Outlook God to give it permission.

I suspect it's the built-in indexing thing --- ie as soon as an email
is received, Outlook tries to index it. But hey, can't that happen in
the _background_???

Come on microsoft, I'm dying over here. You're making my daily
computing experience painful, and actually hindering my programming
(using your products for that too I might add).

Maybe I'll just go back to using elm. <sigh> Open source is starting
look more and more attractive.

Z

[Ales Susnik]

One suggestion/idea... had exact problems... I archived up to 31.05.2006.
My amount of emails went from over 90.000 down to less then 5.000. I had
emails way back to 2003. Don't ask why.
Try to reduce the amount of emails (number of emails) in your PST... if that
helps.
Please if it ain't too much to ask, report back or via email
(al...@knowhow.si).

I'm suprised that not so many people have this problem... weird...

Thank you in advance.

A.

[Patrick Schmid [MVP]]

I asked around a bit.
Z:
What accounts do you have (Exchange, POP, IMAP)? How many of each?
How many RSS feeds/SharePoint sites do you subscribe to?

Apparently RSS feeds and SharePoint sites can have a dramatic impact on
send/receive performance.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
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Office 2007 Beta 2 Technical Refresh (B2TR):
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"Ales Susnik" <AlesS...@discusions.microsoft.com> wrote in message
news:3D198705-1BDF-4731...@microsoft.com:

[Ales Susnik]

If I may reply also: 5 POP3, 0 RSS, 0 SharePoint.

A.

[Patrick Schmid [MVP]]

If you use Outlook for RSS feeds, there is something else you can try to
improve performance and lower the memory footprint.
Outlook asked you to sync the RSS feed list with the IE7 maintained
system feed list when you opened it for the first time. Unfortunately if
you selected to sync them, all the XML for all your feeds will be loaded
into memory and will be there at all times (this has to do with how IE7
handles this). If you have many feeds or some big ones, this can be a
serious issue.
If you don't use IE7 for RSS feeds, disable it right away.
If you use IE7 for RSS feeds, disable it and only enable it from time to
time to let the lists sync. Syncing btw means that only additions are
synced. If you remove a feed from Outlook or IE7, this is not reflected
in the other program.
You can change the setting with Tools, Options, Other, Advanced Options,
"Sync RSS Feeds to the Common Systems Feed List".

Patrick Schmid [OneNote MVP]
--------------
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"xzo...@gmail.com" <xzo...@gmail.com> wrote in message
news:1163452389.4...@m73g2000cwd.googlegroups.com:

[spoo...@gmail.com]

I've been using the final version of Outlook 2007 from MSDN for a few
days now, and I have to say, it's driving me crazy. I have just one POP
box set up, but about a 2GB pst file. It just crawls and takes up to 30
seconds to preview messages sometimes, and about every 30 to 45
seconds, my entire computer comes screeching to a halt, and can't do
anything.

I went through and disabled all add-ins that I could find, except for
Microsoft Exchange Unified Messaging, and I don't have the desktop
search enabled either. I've got Norton Antivirus also disabled to no
avail.

I'm trying to archive some of my old messages now to see if that helps,
but it seems odd to me that it would slow down the entire computer, not
just Outlook. I have a Pentium 4 2.6GHz HT processor, 2.5GB of RAM and
plenty of disk space to spare, so I don't think it's a system resource
issue.

I never had these problems with Outlook 2003.

Any ideas?

[Patrick Schmid [MVP]]

Read all the suggestions I posted in this thread.
You have only ONE POP account?

Patrick Schmid [OneNote MVP]
--------------
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"spoo...@gmail.com" <spoo...@gmail.com> wrote in message
news:1163693191.2...@h54g2000cwb.googlegroups.com:

[spoo...@gmail.com]

Yeah, I've only got one POP account, I've tried running in Safe Mode,
Anti-virus disabled and defragging, and none of these have helped.

However, I've just finished archiving a bunch of messages, and seeing
some significant performance enhancement. I'll post back if I continue
to have problems, but it appears to have been an issue with the number
of messages or size of my .pst file.

[Ales Susnik]

Message number... PST size doesn't matter i found out...

Went from 90.000 way down here, to get it working :-(

A.

[Johnny]

You are not the only one. This is a problem that has existed since the early
Beta. I hoped it would be addressed in the Beta2 Refresh, but was not. Now,
i'm shocked to see it ended up in the RTM. Do a google search, you'll see
several people complaining about this.

I personally use Outlook on a daily basis, and since installing the OL2007
RTM, i can't get anything done. I've had to set SEND/RECEIVE interval to
every 30 minutes, down from the usual 2 minutes... like everyone here has
reported, my hard drive goes nuts when messages arrive. Deleting messages is
also a task. Switching folders can take up to a minute. It's like the product
is still in beta.

Disabling AV programs, etc won't help. Compacting the PST, defragging, etc
won't help either. I've read some people "improved" performance by archiving
a large chunk of their messages. I find this to be a lazy solution at best.
My PST size is 1.5GB... it's unacceptable to me to think that Outlook can not
handle a 1.5GB PST file, when the 2000, XP, and 2003 versions handled it just
fine.

I'm no Microsoft hater, but i can't believe they would leave this problem
unchecked.

[Patrick Schmid [MVP]]

See the other suggestions in this thread, especially the one related to
the number of message items.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
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"Johnny" <Joh...@discussions.microsoft.com> wrote in message
news:616DAB61-89F7-4581...@microsoft.com:

[Ales Susnik]

Hopefuly someone from MS support will address this... since well I did tell
my co-worker NOT to upgrade his Outlook, since he has way over 100.000
messages... it will hog his machine... MS should address this as urgent, even
tho Outlook isn't shipping soon to ordinary people (non MSDN subscribers,
etc...) but this will sooner or later make a big boom.

A.

[Patrick Schmid [MVP]]

How would you like to see MS Support address this?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
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"Ales Susnik" <AlesS...@discussions.microsoft.com> wrote in message
news:0F4F7BF4-D4E9-4BE1...@microsoft.com:

[Patrick Schmid [MVP]]

I have a few questions for everyone who has reported performance issues:
1. Do you only use POP accounts?
2. How many emails do you download at once?
3. Do you use rules that distribute the messages across multiple
folders? If yes, how many rules and how many folders are you
distributing things across?
4. If you switch off all rules, does the performance get better? (You
can distribute the messages afterwards from the Inbox by running the
rules over the Inbox).

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
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Office 2007 Beta 2 Technical Refresh (B2TR):
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"xzo...@gmail.com" <xzo...@gmail.com> wrote in message
news:1163452389.4...@m73g2000cwd.googlegroups.com:

> I've installed Outlook 2007 with great expectations. Unfortunately,

[Ales Susnik]

1. only POP3
2. from 5 to 250, doesn't matter
3. yes, 5 rules, 5 email accounts, each rule moves the email regarding from
which account it's arriving to it's folder
4. switching off doesn't help

Hope it helps.

A.

[Johnny]

Patrick,
The problem is, all of our current configurations worked just fine before we
upgraded... if it worked in OL2003, it SHOULD work in OL2007. Reducing
messages is not a real solution. That's like telling someone using Word , who
is complaining about sluggish performance, to reduce the length of his
documents.

I'll answer your questions:

1. 4

2. When i had the program set to download messages every 2 minutes, i'd get
1-10 messages. Now that i had to reduce the download interval, i get 20-80
messages. Number of messages downloaded don't make a difference... if i
download ONE email, the program slows to a crawl and my hard drive goes nuts.
Downloading 80 messages only prolongs this SLOW process.

3. We have ONE rule to place messages in the JUNK mail folder. The rule
contains a handful of spam keywords. That's all. OL2007 also has a default
rule regarding categories, we unchecked it, and unchecked our JUNK rule...
made no difference.

The program is to blame here... i don't think this is something that can be
solved with a tweak. From what i've read on the net, you either have to live
with this, or go back to OL2003. Based on the fact Microsoft left this flaw
in the program throughout the beta process, i'd guess this is not even on
their radar.

Too bad...

[Patrick Schmid [MVP]]

> The problem is, all of our current configurations worked just fine
before we
> upgraded... if it worked in OL2003, it SHOULD work in OL2007. Reducing

I am aware of what should be the case. As it should be plainly obvious
to anyone reading this thread, that is not the case however. I am trying
to help everyone find a way to live with Outlook 2007's performance and
at the same time collect information as to what things specifically
cause the performance issues for Microsoft. The more precisely I can
tell them what is going on, the better they can look into this.

Are all your POP accounts on the same server or on different servers?

> 2. When i had the program set to download messages every 2 minutes, i'd get
> 1-10 messages. Now that i had to reduce the download interval, i get 20-80
> messages. Number of messages downloaded don't make a difference... if i
> download ONE email, the program slows to a crawl and my hard drive goes nuts.
> Downloading 80 messages only prolongs this SLOW process.

Did you test downloading just one email? Small or big email? How long
does it take? How big is/are your PST(s)? How many items do you have in
your Inbox?

> 3. We have ONE rule to place messages in the JUNK mail folder. The rule
> contains a handful of spam keywords. That's all. OL2007 also has a default
> rule regarding categories, we unchecked it, and unchecked our JUNK rule...
> made no difference.

Thanks for checking!

[max...@gmail.com]

Johnny wrote:
> Patrick,
> The problem is, all of our current configurations worked just fine before we
> upgraded... if it worked in OL2003, it SHOULD work in OL2007. Reducing
> messages is not a real solution. That's like telling someone using Word , who
> is complaining about sluggish performance, to reduce the length of his
> documents.
>

I have to agree 100% on this. The performance is absolutely
intolerable, and, frankly, I'm shocked that this thread isnt flooded
with posts with comments on this.

My PST is large, yes. I have a lot of email, and Outlook 2003 has been
working fine. 2007 simply cannot cope, and waiting 30 seconds to open
an email, or watching the machine become unresponsive when downloading
3 emails (23kb total) is absolutely unacceptable.

In my case, mine is an upgraded installation. Perhaps a clean-install
would fix the issues? There must be a reason why nobody else is seeing
these problems?

Max.

[Patrick Schmid [MVP]]

> My PST is large, yes. I have a lot of email, and Outlook 2003 has been

How large? How many items do you have per folder?

> working fine. 2007 simply cannot cope, and waiting 30 seconds to open
> an email, or watching the machine become unresponsive when downloading
> 3 emails (23kb total) is absolutely unacceptable.

> In my case, mine is an upgraded installation. Perhaps a clean-install
> would fix the issues? There must be a reason why nobody else is seeing

I doubt it, but if you want to, you can try creating a new profile and
adding your current PST to it. That's as good as clean install.

> these problems?
It's currently available only via MSDN, TechNet and Volume license
downloads. That means, the current user base is skewed heavily towards
the people who use Exchange. I expect a lot more posts about performance
after the release to retail & oem at the end of January.

[Johnny]

Max,
We did a clean install before, and the same problem. There's definitely a
flaw in the way Outlook reads and writes to the PST file. Move the PST file
back to an OL2003 machine and the problem goes away.

Patrick is right, the install base is sooo small, i don't think there are
enough people making noise about this. A lot of our corporate clients are
still running Outlook 2000, and given their typical slow adoption rate, I'd
guess the only people using this are the Technet and MSDN subscribers.

[Patrick Schmid [MVP]]

Johnny,

If you can pinpoint exact scenarios in which this happens, that would be
very helpful. E.g., does it have to do with rules, lots of emails
received, etc?

> Patrick is right, the install base is sooo small, i don't think there are
> enough people making noise about this. A lot of our corporate clients are
> still running Outlook 2000, and given their typical slow adoption rate, I'd
> guess the only people using this are the Technet and MSDN subscribers.

Plus some Volume License customers evaluating Office 2007 right now.

Patrick

[max]

Johnny wrote:
> Max,
> We did a clean install before, and the same problem. There's definitely a
> flaw in the way Outlook reads and writes to the PST file. Move the PST file
> back to an OL2003 machine and the problem goes away.
>

Johnny thanks for saving me the time. I'll just have to revert back to
OL2003.

Just to clarify about my setup. I am a large email user. I receive
approximately 500-600 emails a day (in addition to Spam) - and many
attachments. I need to store emails for reference purposes and archive
regularly. I have hit 20gb limits on my personal pst and archive pst
several times, and have deleted emails to keep things sane.

OL2003 handles this perfectly. I do not use rules, and file everything
by hand (speedfiler on OL2003).

My man concern here is simply that I am doing something wrong. It seems
impossible that MS would RTM such a dog of a product. It makes no sense?

[max]

Problems solved.

Here is what I did:

1. Uninstalled OL2007 and removed all possible traces of the app.
2. Clean installed OL2007 with its default PST location.
3. Copied my existing (19gb) PST to my secondary Partition (usually
D:/Outlook)
4. Opened OL2007 and pointed the PST to D/Outlook. Removed the pointed
to the C:/ standard location.

How I got here?

I had a fresh box with a clean install of WinXP sitting around. I
installed OL2007 on it and did the above steps, performance was FINE. I
figured it must have been something that OL2007 picked up in the
upgrade process from OL2003 which was slowing it down to a crawl.

Ive been running it for 12 hours now and performance is MUCH better.
Its not as fast as OL2003 but its 90+%. I would suggest that for
everyone having these issues to give it a go.

I repeat, its a 19gb PST, not my grandmothers 500meg pst with 200
emails :)

Do let me know if this helps or if any questions...

Max

[Patrick Schmid [MVP]]

So you say a clean profile did it?

Patrick Schmid [OneNote MVP]
--------------
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Office 2007 Beta 2 Technical Refresh (B2TR):
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"max" <max...@gmail.com> wrote in message
news:1164079928....@b28g2000cwb.googlegroups.com:

[max]

On Nov 21, 1:02 pm, "Patrick Schmid [MVP]" <pdsch...@nospam.mvps.org>
wrote:

> So you say a clean profile did it?
>
> Patrick Schmid [OneNote MVP]

To be honest I'm not sure what a 'clean profile' actually is, which is
why I detailed the steps as I did. One way or another, it seems to be
fine, I'll report back with updates.

I would like to know if this works for others?

[Ales Susnik]

Questions:

for 1. - how did u clean all possible traces?

4. Have u tried moving PST back to C drive and see if the good performance
remains? Wondering if it has to do something with PST being od D drive, since
I don't have 2 drivers (laptop)... before I go uninstalling everything :-)

Thank you in advance,
Ales

[Patrick Schmid [MVP]]

Please only try a new profile and nothing else. (Control Panel, Mail,
Profiles)
It would be very important to know whether a new profile alone does the
trick!

Thanks,

Patrick Schmid [OneNote MVP]
--------------
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"Ales Susnik" <AlesS...@discussions.microsoft.com> wrote in message

news:0572C7EB-B385-4500...@microsoft.com:

> I'll try this with my backup laptop, which my wife uses only for emails, has
> the same problems, and it was also upgraded from 2003.
>
> I'll report back!
>
> A.

[KnightCrawler]

Same problems here:

Freezes when send/recieve.

Freezes when opening a message.

Freezes when deleting email.

I've tried everything to fix this, and have read this whole thread and
it was a problem in the beta and now appears to have made it into the
RTM which is just sad that Microsoft did not have a longer beta period.

It seems the only solution is to go back to Outlook 2003.

========================================

[Steve]

xzo...@gmail.com wrote:
> I've installed Outlook 2007 with great expectations. Unfortunately,
> there are performance issues that are pretty much rendering it useless
> to me.
>
> Just to note, I'm on a brand new Core 2 Duo T7400, XP sp2 install, so
> it's not hardware or legacy XP junk slowing me down.
>
> When I start Outlook, it takes ~30 seconds before I am able to perform
> any action.
>
> When email is being received, Outlook freezes. If I'm composing an
> email at the time, I can no longer type. If I'm trying to view or
> delete other email, no luck. I have 5 email accounts, so the freezing
> is around 12-15 seconds every 2 minutes. If I'm receiving a file, the
> freezing lasts longer.
>
> Deleting more than a few items from my inbox often freezes things too.
>
> Not to mention it's using 100MB of memory.
>
> I heard that the Beta had similar problems, looks like it made it into
> RTM. Does anyone know a fix (besides reinstalling oulook 2003).

Same issues here: slow receive (machine basically stops doing anything
else), disk churn. I have about 8 pop accounts, 0 rss, 0 exchange.
Upgraded frrom OL2003. PST is about 760M, 2 archive files, 1.2G and
800M. PST on C drive (Dell 1750 laptop with 2.0GHz Core Duo, 2G RAM,
7200RPM drive). Also installed Desktop Search, now my whole system is
sluggish is all the time, and just stops when Outlook is doing its
thing.

[Patrick Schmid [MVP]]

Have you tried a new profile?
http://www.outlook-tips.net/howto/profile.htm

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
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"Steve" <thereals...@gmail.com> wrote in message
news:1164116456.3...@h54g2000cwb.googlegroups.com:

[Ales Susnik]

Patrick,

I tried... doesn't help :-(

Can't uninstall, reinstall during the week, I'll have to wait till weekend.

A.

[SteveK]

Here is my story. Fresh install Vista RTM, Office 2007 RTM, new Dell PC
3.5GB ram, 3.20Ghz, 4MB PST. All done fresh, no upgrade, no importing, all
fresh and Outlook hangs on receiving email from POP (Cox) Sending is fine,
memory usage is fine, nothing wierd... I turned off the instant search
thinking that might be it, nothing...

All suggestions welcome..

"Ales Susnik" <AlesS...@discussions.microsoft.com> wrote in message

news:1E7ACE8C-0452-4AF3...@microsoft.com...

[Johnny]

Steve,
You'll want to disable the Desktop Search (or uninstall it)... it crippled
one of our systems. In the beta process, we tried it and it would take over
the system... when we got hold of the RTM, we tried the desktop search on ONE
computer, and it killed it.

I should point out, on Vista the search is a little better... seems the
plumbing is better integrated in the OS. But the Send/Receive problem, along
with all the other OL2007 slow attributes we've all described still exist in
Vista as well!

[Johnny]

SteveK,
Feel free to read the other posts, we're all in the same boat as you.

Some people reported success after archiving a large chunk of their
messages. They did not say if the problem went away, or if OL2007 simply went
from being unusable to somewhat usable.

If you are an Outlook power user like most of us here, downgrading back to
2003 would be teh best bet.

[Steve]

Patrick -

Haven't tried that but it looks like other people have reported that it
doesn't really help. Is there a way to create a new PST file and
import everything (rules, sig's, data, etc.) into it? I'm wondering if
that could be the problem. I'm just about at the point of uninstalling
it and trying to go back to OL2003, this is actually unusable, and
Outlook manages everything about my business day.

Steve

[Patrick Schmid [MVP]]

Steve,

You want to do it the other way around. Use File, Archive to move older
stuff into a new PST. If you want to move everything into a new PST,
also use File, Archive but with today's date :)
(Import/Export never worked reliably; using drag & drop to move folders
between two PSTs is really slow; archive is the fastest method to move
lots of stuff between two PSTs).

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
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"Steve" <thereals...@gmail.com> wrote in message

news:1164203389....@h48g2000cwc.googlegroups.com:

[max]

Update on my situation. Problems have returned (Ive changed nothing).
I'll be uninstalling this immediately.

[Patrick Schmid [MVP]]

Max, get the contig tool from Sysinternals (now part of the MS TechNet
site) and check how many fragments your PST has. Is it more than 1?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
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"Ales Susnik" <AlesS...@discussions.microsoft.com> wrote in message
news:11EFF93C-B1CE-445B...@microsoft.com:

> Max, thanks for reporting back, I was just about to do uninstall-reinstall,
> this way u saved me some work.
>
> Thanks,
> A.

[Patrick Schmid [MVP]]

You want to run Outlook in safe mode (start, run, "outlook /safe") and
see if the problem still persists. If it doesn't, then you have a
problem with one of your add-ins (meaning it isn't compatible with
2007). Disable them all and enable them one by one to see which causes
the CPU spike.
Your problem is for sure not the same as that of most of the posters in
this thread, as those posters all have big PST files (and the problems
stem from that size).

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
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"fslove" <fsl...@discussions.microsoft.com> wrote in message
news:7CD9C80B-552D-4554...@microsoft.com:

> I am using Windows XP and my pst files is a mere 20MB and Outlook 2007 is
> running pitifully slow! It is extremely slow when I try to view eMails with
> HTML and a lot of graphics. I use Task Manager and it shows Outlook using
> 100% CPU and the whole system freezes why it tries showing the selected
> eMail. It seems to me that the main problem is in Outlooks inability to
> handle HTML eMails. If, as a earlier poster mentions is correct, that Outlook
> 2007 has stopped using Internet Explorer and has it's own proprietary viewer
> for HTML then this may be the culprit. The Outlook 2007 team seems to have
> done a pretty shoddy job of testing Outlook 2007 if this major flaw is still
> present. Outlook 2003 has NEVER come even close to using 100% CPU recourses
> and there's no reason Outlook 2007 should either.

[fslove]

Patrick,

Thanks for the suggestion but it made no difference with Outlook 2007 still
running extremely slow and CPU resources at 100% when accessing HTML eMails.

[KnightCrawler]

Tried all of the ideas here but none work. The problem is that Outlook
2007 is not working right and needs more work. I wish Microsoft had
taking more time to work on it instead of rushing it out the door. This
problem existed for me in all the betas and now into the RTM. I find it
strange that they did not know.

Going back to Outlook 2003 fixes the problem on even the biggest mail
stores so this is a bug with Outlook 2007.

[Patrick Schmid [MVP]]

Can you give more information about your setup? What kind of HTML emails
(any particular ones, or just all)? When viewing them in the Reading
Pane or when opening them? For how long does it spike to 100%?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
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"fslove" <fsl...@discussions.microsoft.com> wrote in message
news:4A9A87E3-740A-457B...@microsoft.com:

[Stephen]

It's driving me crazy. Every spam that comes in freezes my computer.
2003 didn't do this.

"xzo...@gmail.com" wrote:

>
>
> I've installed Outlook 2007 with great expectations. Unfortunately,
> there are performance issues that are pretty much rendering it useless
> to me.
>
> Just to note, I'm on a brand new Core 2 Duo T7400, XP sp2 install, so
> it's not hardware or legacy XP junk slowing me down.
>
> When I start Outlook, it takes ~30 seconds before I am able to perform
> any action.
>
> When email is being received, Outlook freezes. If I'm composing an
> email at the time, I can no longer type. If I'm trying to view or
> delete other email, no luck. I have 5 email accounts, so the freezing
> is around 12-15 seconds every 2 minutes. If I'm receiving a file, the
> freezing lasts longer.
>
> Deleting more than a few items from my inbox often freezes things too.
>
> Not to mention it's using 100MB of memory.
>
> I heard that the Beta had similar problems, looks like it made it into
> RTM. Does anyone know a fix (besides reinstalling oulook 2003).
>
>
>
>

> Z
>
>

[Patrick Schmid [MVP]]

Description of your setup and a detailed description of what happens
would be helpful!

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
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"Stephen" <Ste...@discussions.microsoft.com> wrote in message
news:568E7D4C-0922-40A6...@microsoft.com:

[markje...@cwgsy.net]

I'm running Vista Ultimate and Outlook 2007 RTM on two machines both
3Ghz 1Gb Ram, on a clean partition.
Having archived most my emails, I'm running a 50Mb PST file and a
single POP account, no RSS feeds or sync. For antivirus I'm running
Avast!

The PST is on a local drive for one of the machine and the other
accesses it through a network share.

The problem is the impossibly slow receive from the single POP3
account, even with less than 20Kb to receive, it slows down until it
stops. The machine accessing the PST via the network had the problem
straight away, but now the local machine has developed the problem
after a week of slow (but successful) email downloads.

Safe mode, anti-virus settings etc don't seem to make any difference.

So far Outlook 2007 and Win XP Pro (same machines different partition)
are not having the problem and accessing the same PST file.

Any suggestions welcome - otherwise back to 2003.

Mark

[tmiller9833]

Clean / new Vista RTM, new Office 2007 RTM full install. Exchange 2003
SP2 - fully patched. No migrations of any kind. NAI AV installed but
not integrated with Outlook. OST is almost 5 gig, performance is
significantly beneath Outlook 2003 on same mailbox. Using only the
Exchange account. System is a Pentium M 1.86 with 1.5GB ram. Disk
scores a 4.3, processor scores 3.8, RAM scores 4.3 in Vista
Performance.

Not deployable in this state to my users.

-trevor

On Nov 24, 11:28 am, "Patrick Schmid [MVP]" <pdsch...@nospam.mvps.org>
wrote:

> Description of your setup and a detailed description of what happens
> would be helpful!
>
> Patrick Schmid [OneNote MVP]
> --------------http://pschmid.net
> ***

> Office 2007RTMIssues:http://pschmid.net/blog/2006/11/13/80

> Office 2007 Beta 2 Technical Refresh (B2TR):http://pschmid.net/blog/2006/09/18/43
> ***
> Customize Office 2007:http://pschmid.net/office2007/customize
> OneNote 2007:http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog:http://pschmid.net/blog/feed
>

> "Stephen" <Step...@discussions.microsoft.com> wrote in messagenews:568E7D4C-0922-40A6...@microsoft.com:

>
>
>
> > It's driving me crazy. Every spam that comes in freezes my computer.
> > 2003 didn't do this.
>
> > "xzo...@gmail.com" wrote:
>

> > > I've installedOutlook2007 with great expectations. Unfortunately,

> > > there are performance issues that are pretty much rendering it useless
> > > to me.
>
> > > Just to note, I'm on a brand new Core 2 Duo T7400, XP sp2 install, so
> > > it's not hardware or legacy XP junk slowing me down.
>

> > > When I startOutlook, it takes ~30 seconds before I am able to perform
> > > any action.
>
> > > When email is being received,Outlookfreezes. If I'm composing an

> > > email at the time, I can no longer type. If I'm trying to view or
> > > delete other email, no luck. I have 5 email accounts, so the freezing
> > > is around 12-15 seconds every 2 minutes. If I'm receiving a file, the
> > > freezing lasts longer.
>
> > > Deleting more than a few items from my inbox often freezes things too.
>
> > > Not to mention it's using 100MB of memory.
>
> > > I heard that the Beta had similar problems, looks like it made it into
> > >RTM. Does anyone know a fix (besides reinstalling oulook 2003).
>

> > > Z- Hide quoted text -- Show quoted text -

[Nospam]

All,

With so may issues being reported about Outlook 2007 RTM by multiple users
across multiple configurations with similiar symptoms (and I personally
having to disable every COM add-on to get Outlook 2007 RTM to perform), I
think it's well time for the MVP's to present these issues to the Microsoft
Outlook Management team and tell them to fix the product. Understand the
product has significant issues which need to be addressed and not blown off
or put to the side. Just get it done.

My 2 cents on this.

Nospam

"tmiller9833" <tmill...@gmail.com> wrote in message
news:1164670491.2...@j44g2000cwa.googlegroups.com...

[Patrick Schmid [MVP]]

Hi Mark,

Can you send me an email (you can get my email address from my website)
please? I'd like to collect some data directly from you about this
issue.

Thanks!

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"markje...@cwgsy.net" <markje...@cwgsy.net> wrote in message
news:1164658833.1...@f16g2000cwb.googlegroups.com:

[Patrick Schmid [MVP]]

If you go into safe mode, do you still have the performance issue?
(Start, Run, "Outlook /safe")
If yes, can you describe the performance issue (while in safe mode) in
more detail. Meaning, where do you exactly experience it, how bad is it,
etc?

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***

Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80

Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"tmiller9833" <tmill...@gmail.com> wrote in message
news:1164670491.2...@j44g2000cwa.googlegroups.com:

[Patrick Schmid [MVP]]

> With so may issues being reported about Outlook 2007 RTM by multiple
users
> across multiple configurations with similiar symptoms (and I personally
> having to disable every COM add-on to get Outlook 2007 RTM to perform), I

COM add-ins causing trouble is *NOT* a problem with Outlook 2007. It is
simply a sign that the particular add-in in question is not compatible
with 2007. You should direct all complaints about a particular add-in
not working with 2007 to the author of it.

> think it's well time for the MVP's to present these issues to the Microsoft
> Outlook Management team and tell them to fix the product. Understand the
> product has significant issues which need to be addressed and not blown off
> or put to the side. Just get it done.

Quite frankly though, I don't really know what to tell them, except that
it is slow which isn't very helpful (it doesn't help diagnose the
problem at all). From this thread, there seem to be two major
performance issues that are somewhat related:
1) POP3 seems to be having trouble when downloading messages. This gets
aggravated by a large PST, but there have been some reports of users
having issues with very small (a few tens of MBs) PSTs as well.
2) Large PSTs/OSTs seem to be causing performance issues in general. The
number of items seems per folder seems to be more an issue than the
actual PST size.

To help getting a better understanding and hopefully collect some real
data for MS, I'd like to take a look at 1) first. That seems to be
easier to collect data for than 2). For 2), I am not really sure what
data to collect right now.
Please email me (you can get my email from my website), if and only if
- you have a small PST (<100 MB)
- it takes very long to receive a small amount of emails. E.g. a total
of less than 100 KB of emails takes several minutes to download. Outlook
might even freeze or hang completely during it.
- you have the same problem in safe mode (start, run, "outlook /safe")
- you have disabled AV integration
- Outlook 2003 had a noticeably better performance than 2007 on the same
computer
If your situation doesn't fulfill *ALL* those criteria, please DO NOT
email me. I am trying to get some hard data for 1) only right now.

Please keep reporting your performance issues here, hopefully all in
this thread.

Thanks,

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***

Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80

[tmiller9833]

In safe mode:

Time to open application: ~40 seconds
HDD full out after open: ~2 minutes
Outlook.exe pulling 3-10% CPU and ~17meg RAM
Time to open item: ~2 seconds
Time to reply to item: ~5 seconds
Time to swtich folders: ~2 seconds

Performance overall better in safe mode but still worse than 2003.
Currently no 3rd party add-ins installed, clean Vista system with
Office full install. FYI: OST size 4.48gig.

-trevor

[Ales Susnik]

Any update to this problem... anyone?

A.

[Vijay]

You can try the Office 07 trial version and check if that works or not and
this is link to download trial http://us20.trymicrosoftoffice.com/
--
Vijay
Sites that I would recommend
http://office.microsoft.com/en-us/default.aspx
http://support.microsoft.com/

"Ales Susnik" <AlesS...@discussions.microsoft.com> wrote in message

news:3419CA4D-77ED-4CC3...@microsoft.com...

[tmiller9833]

uhhh, that would help how?

-trevor

[Vijay]

there might have been updates since then.

--
Vijay
Sites that I would recommend
http://office.microsoft.com/en-us/default.aspx
http://support.microsoft.com/

[Patrick Schmid [MVP]]

If he is running the final version, then the trial is exactly the same.
There have been no updates at all since RTM.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize

RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer

OneNote 2007: http://pschmid.net/office2007/onenote
***
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"Vijay" <vijayg...@gmail.com> wrote in message
news:1165195447....@f1g2000cwa.googlegroups.com:

[Johnny]

I stayed away from this discussion for a couple weeks hoping something would
have come up by now, but it seems there is still no progress.

Patrick, does Microsoft really need hardcore data from us users before they
acknowledge there is a problem? All they need to do is use the program and
they will see it first hand, no user data required. And if "slow performance"
is not a sufficient complaint, i don't know what is. Actually, painfully slow
unusable performance would be a more adequate description. I can't imagine
they are so out of touch with their products... unless they are simply in
denial.

This is really pathetic. We're starting to get requests from our clients
that are interested in upgrading to Office 2007... how can anyone in their
right mind recommend this to anyone (unless you know for sure they won't be
using Outlook, but in my experience most of our corporate clients use Outlook
all day!).

[Patrick Schmid [MVP]]

Hi Johnny,

Microsoft is aware of the performance problems. But, performance
problems can have many reasons. Some reasons might be very tiny and
dependent on a computer configuration. If we want to ensure that the max
number of performance problems is fixed by MS, the best we can do is to
submit as much data as possible. Could it be that they know a particular
problem already and are reproducing it? Yes, of course. But what if they
fix everyone's performance issues, but yours, because they happened to
miss that one? I would like to very much avoid that! That RTM is barely
faster than B2TR is enough of a disappointment for me and I don't want
to see a repeat.
The obvious question is then when MS will fix the problems. Quite
frankly, I don't know. I can only speculate. It doesn't sound like the
kind of issue that MS would patch via Microsoft/Office Update or even
via a hotfix that can be individually obtained. So that means we are
talking Service Pack. There hasn't been a word from MS on when Office
2007 SP1 will ship, or even when it will go into beta. So we are talking
about a while...
What to tell your clients? This thread has a bunch of stuff that you can
do to improve performance. Try it out, test it and see what works with
your clients' configurations. If you find something that works and is
acceptable to the client, then you can think about rolling out Outlook
2007 before SP1. If not, then you'll be praying like me that SP1 will
indeed be faster.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Johnny" <Joh...@discussions.microsoft.com> wrote in message
news:9C5DBC7D-9E21-4D3E...@microsoft.com:

[Sue Mosher [MVP-Outlook]]

Just to add to what Patrick said, the best way to bring any such issue to Microsoft's attention is to file a support incident. THat will give them the opportunity to learn in detail about your configuration and symptoms and give you the opportunity to explain the scope of the impact for your clients.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Patrick Schmid [MVP]" <pdsc...@nospam.mvps.org> wrote in message news:O0JMixVG...@TK2MSFTNGP03.phx.gbl...

[jmellon]

I have been having the same performance problems with the Outlook 2007 RTM
version. We are in an Exchange 2003 environment with OST files. I have
tried nearly all of the suggestions listing on this and other forums.

I noticed that the hard drive activity is high whenever the slow downs
occur. I started up File Monitor from the Microsoft Sysinternals pack and
when the slowdowns happen the Outlook.exe process is wiriting like mad to the
ost file, and the offlb.exe is accessed very frequently.

I then started up process monitor from the same utilities pack, and when the
performance slow down happens, Outlook.exe has a number of entries referring
to a file named ~outlook.ost.tmp.

I don't know enough to know how to interpret the results of these tools, but
it seems this activity with the ost and tmp files seems excessive. Does
anyone know if this could lead to a solution?

Thanks.

"xzo...@gmail.com" wrote:

>
>
> I've installed Outlook 2007 with great expectations. Unfortunately,

> there are performance issues that are pretty much rendering it useless
> to me.
>
> Just to note, I'm on a brand new Core 2 Duo T7400, XP sp2 install, so
> it's not hardware or legacy XP junk slowing me down.
>

> When I start Outlook, it takes ~30 seconds before I am able to perform
> any action.
>
> When email is being received, Outlook freezes. If I'm composing an

[tmiller9833]

You mention "a bunch of stuff to try". I haven't seen this - I've seen
basic troubleshooting suggestions given to IT professionals just short
of "is it plugged in?". I'm sorry to sound bitter but Outlook is the
flagship of Office imo. MS should (and does) test large OST files on
various pieces of hardware. The problem stems from high disk activity
against large OSTs, safe mode, and COM add-ins (the majority of the
suggestions) will have no impact here. I can only deduce it was
released early to coincide with Vista not because "it was ready".

The worst part is that this will hit decision makers the hardest -
those high in an organization with laptops (slow HDDs) and the largest
OSTs. On top of that the disk activity is sure to significantly lessen
battery life. Installing this prior to the issue being corrected will
surely have a huge negative image (and budget) impact for some time.

I can't imagine our CEO or CFO putting up with my own experiance.

Has anyone tested against Exchange 2007? The only thing I can think of
is that Outlook 2007 is tuned against E2K7.

-trevor

[Bill Ross]

Nothing on this thread since 12/06 and I'm snowed in here in Denver today.
Just searching to see if other folks are having OL 2007 performance issues.
I sure am. Takes forever to come up (30 seconds) and switching folders is
slow. OL 2003 was fine. PST size is 800MB on local drive. Send/Receive is
also slow. Anyone made any progress?

Thanks,

--
Bill Ross
Denver, CO

[Nospam]

Bill,

It opens very quickly for me now (about 5 seconds, two POP mial accounts) if
I put the following in the shortcut:

"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE"
/noextensions/recycle

This loads Outlook without any Com add-in's and prevents multiple instances
of Outlook from opening.

Hope this helps you!

Nospam

"Bill Ross" <Bill...@discussions.microsoft.com> wrote in message
news:88B7A6E1-4F2A-43D2...@microsoft.com...

[Bill Ross]

Thanks Nospam. That did help load Outlook faster.

Mery Christmas to you!

--
Bill Ross
Denver, CO

[KnightCrawler]

I'm going to uninstall Outlook 2007 and give up on it. I find it hard
to believe that Microsoft would allow such a flagship product to ship
in such bad shape just to make a deadline.

I plan to blog about it as well.

In my business I will warn users NOT to upgrade.

I love Word 2007 and Publisher 2007 but Outlook is a neccessity for
daily life so it needs to be in tip top shape.

What the hell is Microsoft thinking ??????

[Bill Ross]

Hello KnightCrawler,

Snow again here in Denver!@#$^.

Anyway - I am also still VERY dissapointed in the speed of OL 2007. Still
loads painfully slow and moving between folders and emails drags. About half
the speed of OL2003I - or worse.

I will keep using it though.

Most of my clients seem to get upgraded by the IT folks without input from
them so I need to be on the latest. Appreciate what you are feeling and
would love to hear from MSFT on this issue.

Rgds,

--
Bill Ross
Denver, CO

[Johnny]

KnightCrawler,
I totally agree, Microsoft dropped the ball. This problem existed early in
the beta process and was never addressed. Very odd. Either the Beta process
is flawed, or they just decided to overlook this problem. You'd think with
all the Vista/Office 2007 development delays, they would have had time to fix
this.

We've tried every possible solution and nothing seems to work. True, some of
the solutions may shave a 1-2 seconds off the load time, or reducing your PST
size will also make a barely noticeable indifference... but this is
unacceptable. The thought of some people trimming their 5GB PST files (which
worked perfectly with OL 2003) down to 50MB is laughable. Is this really a
solution???

I've downgraded back down to Outlook 2003 and kept the other Office 2007
apps installed. I've been a fan of the new Office UI, but going back to 2003
makes you feel how bloated and clunky the software has become. I wish the
software companies would stop this annoying trend.

Office 2007 will be released to the masses soon... i imagine the same
version we are using is already shrink wrapped and ready to ship to retail
locations and system builders. I hope Microsoft is ready for the tongue
lashing they are going to receive from all their customers when they realize
their $500+ office suite does not work (at least the outlook component).

By the way, for those of you wondering, this problem also exists when
running Outlook 2007 on Vista. The instant search is definately improved when
running it on Vista, where as this feature cripples your XP computer. But the
slow load times, Send/Receive delays, etc are identical to those we are all
experiencing with XP.

Let's keep our fingers crossed and hope for the fastest SP release in
Microsoft history :)))

Johnny

[Johnny]

[max]

any updates on this? Still unusable?

[Nospam]

Max,

I have performed the following to get Outlook to operate very well, opens up
and begins to poll in about 3-5 seconds now, depending upon what type of
message is presently inside the inbox (text or HTML). The polling is very
quick and ususally only takes 3-5 seconds to poll all e-mail accounts. I
only have POP3 e-mail accounts (three of them), no Exchange e-mail accounts
(use the external web client for that via Firefox with IE Tab plug-in for
Firefox, very slick so I don't have to use IE at all, the plug in uses IE's
engine inside of Firefox!).

1. Changed the extension on the shortcut(s) to Outlook so they are:

"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE"
/noextensions/recycle

2. The only active add-ins I use are:
AttachmentOptions AttOpt.dll
Microsoft VBA for Outlook Addin OUTLVBA.DLL

All other add-ins are inactive. They of course can be activated any
time on an as-needed basis.

3. Set up the order of e-mail accounts so my primary account is on the top
of the list as default (Yahoo) and the others (ISP, Gmail) are below it.

4. Got rid of unneeded e-mails, scanned the .pst file (no trouble found).
File is about 51 MB now.

5. Configured McAfee Corporate 8.0.0 anti-virus software so it does not
scan e-mail inside of Outlook (it will scan the message during normal
scanning processes when it is downloaded to the computer).

6. Defragmented the harddrive using Diskeeper 11 and DiskTrix 1.36 Most
frequently and most recent date accessed files are now on the outside of the
disk platters (where the fastest seeking can be done)

7. NEW trick! I'm using an NVIDIA capable video card and have experimented
successfully with overclocking the video card a tad. Doing this cut a few
seconds off the opening time for Outlook.

Hope these tricks may help someone!

Nospam

"max" <max...@gmail.com> wrote in message
news:1168529626.4...@i56g2000hsf.googlegroups.com...

[socal sxt]

When I am using Outlook 2007 it will just shut down at any time. There does
not seem to be any reason or certain thing I am doing. Is anyone else having
this problem.

[KnightCrawler]

None yet, I would think it will take a while to fix these problems
since they existed in the beta as well and were not fixed before RTM.

[KnightCrawler]

No updates yet...it's still unusable. Wait for the Service Pack they
should have the kinks worked out by then.

On Jan 11, 9:33 am, "max" <max...@gmail.com> wrote:

[Brett]

Running into the same issue but had a couple other things to add that i
didn't see other's post.

Configuration:

3.2Ghz Dual Core CPU, 2GB RAM, Vista Enterprise, Office 2007 Professional
Plus connecting to Exchange 2003. Symantec AV Corporate.

No POP accounts, no RSS feeds, no .PSTs loaded.

Outlook starts up super quick. Sometimes I can read a few emails really fast
when I first start up but it always ends up taking nearly a minute or more
to view each email. I have tried disabling all add-ons, etc. After the
problem starts, re-starting Outlook does not fix the issue.

Now, to complicate the matter, I ran Office 2007 beta and Vista RC2 just
fine, without this problem occurring at all. I have also run Office 2007 on
Windows 2003 server without this problem. Additionally, the other tech in the
department is running an identical configuration as me without this issue
happening. Both of us have fairly large amounts of emails in the system
(10,000+) since we use email to track support calls and system logs. Both
systems were set up as clean installs within the last week or two.

I am surprised there aren't more people complaining about this.

Hope this helps a little.

-Brett

[Tim]

Hi there,

I have similar issues with Outlook starting up and the amount of time it
takes before I can read E-mails.

Clean install of XP Pro on 3.2 D Intel with 2 gig RAM Outlook 2003 was far,
far quicker than Outlook 2007 so is there a fix or should I go back to using
Outlook 2003?

Tim.

"Brett" <Br...@discussions.microsoft.com> wrote in message
news:20CBA9CD-1EFC-4D94...@microsoft.com...

[Kurt Levitan]

My test team has also been experiencing the freezing issue when Outlook
sends/Receives. We are not in an Exchange environment. Here is something
that is showing a lot of promise in fixing the problem for us:

• Tools > Trust Center
• Click Add-ins
• At the bottom, change the dropdown menu to Exchange Client Extensions and
click Go
• Disable any Extensions you see here.

- Kurt

"Steve" wrote:

> xzo...@gmail.com wrote:
> > I've installed Outlook 2007 with great expectations. Unfortunately,
> > there are performance issues that are pretty much rendering it useless
> > to me.
> >
> > Just to note, I'm on a brand new Core 2 Duo T7400, XP sp2 install, so
> > it's not hardware or legacy XP junk slowing me down.
> >
> > When I start Outlook, it takes ~30 seconds before I am able to perform
> > any action.
> >
> > When email is being received, Outlook freezes. If I'm composing an
> > email at the time, I can no longer type. If I'm trying to view or
> > delete other email, no luck. I have 5 email accounts, so the freezing
> > is around 12-15 seconds every 2 minutes. If I'm receiving a file, the
> > freezing lasts longer.
> >
> > Deleting more than a few items from my inbox often freezes things too.
> >
> > Not to mention it's using 100MB of memory.
> >
> > I heard that the Beta had similar problems, looks like it made it into
> > RTM. Does anyone know a fix (besides reinstalling oulook 2003).
>

> Same issues here: slow receive (machine basically stops doing anything
> else), disk churn. I have about 8 pop accounts, 0 rss, 0 exchange.
> Upgraded frrom OL2003. PST is about 760M, 2 archive files, 1.2G and
> 800M. PST on C drive (Dell 1750 laptop with 2.0GHz Core Duo, 2G RAM,
> 7200RPM drive). Also installed Desktop Search, now my whole system is
> sluggish is all the time, and just stops when Outlook is doing its
> thing.
>
>

[Ian Haynes]

>
> • Tools > Trust Center
> • Click Add-ins
> • At the bottom, change the dropdown menu to Exchange Client Extensions
> and
> click Go
> • Disable any Extensions you see here.
>

I've had the same probelms with Outlook 2007 being slow and have posted here
and elsewhere.

Tried the above without any improvement.

--
Ian Haynes
MS MVP FrontPage
http://www.ew-resource.co.uk

[CJSnet]

Brett says he is surprised there aren't more complaints about OL2007 speed.
So I just wanted to add my voice to them. There are several other threads
about this issue, but remember it has not been officially released yet.
When it does expect a flood (if people can actually use their computers
while OL is paralysing them that is).

I have a 2Ghz Core 2 Duo Sony VAIO, and after upgrading to OL2007, even with
add-ins disabled, it can stop me typing for up to a minute while it receives
1 email. Great!
--
Thanks,
CJSnet

Recommended:
* http://search.superhighstreet.com - Finds anything or they pay!
* http://www.superhighstreet.com & http://www.oxfordstreet.com - Beat the
crowds with Virtual Streetscapes

[remove 'teeth' to e-mail me]

"Ian Haynes" <iha...@data-insite.co.uk> wrote in message
news:4AF7FF29-3E68-4FCA...@microsoft.com...
> >
>> . Tools > Trust Center
>> . Click Add-ins
>> . At the bottom, change the dropdown menu to Exchange Client Extensions
>> and
>> click Go
>> . Disable any Extensions you see here.