Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Pictures on incoming mail don't show

530 views
Skip to first unread message

Khattykathy

unread,
Oct 11, 2004, 5:19:05 PM10/11/04
to
When I open my email often the pictures sent do not show up. I just get an X
in the spot where the picture should be.

BillR [MVP]

unread,
Oct 12, 2004, 3:18:13 AM10/12/04
to
are you connected to the internet when you open these emails?
Some images in emails are online and require an Internet connection to be
first viewed. Outlook can also block web-based graphics in email but you
should see a notice if that is the case.

"Khattykathy" <Khatt...@discussions.microsoft.com> wrote in message
news:09F3B7B1-8A79-40E4...@microsoft.com...

KhattyKathy

unread,
Oct 12, 2004, 3:23:04 PM10/12/04
to
I have high speed access so I am always conneted to the internet. I just
started using Outlook and don't really know all the ins and outs yet. I
always got the pictures with my old access and was wondering if this was a
setting I need to change or if I have set something up incorrectly. Thanks
for your response.

BillR [MVP]

unread,
Oct 12, 2004, 10:29:39 PM10/12/04
to
which version of Outlook are you using and do you see any message bar across
the top of the Reading Pane or a message concerning images in the message
itself?
Is Internet Explore set to online when you try and view the images in the
message?

"KhattyKathy" <Khatt...@discussions.microsoft.com> wrote in message
news:F25C9423-BA58-44A0...@microsoft.com...

lisaB

unread,
Nov 4, 2004, 10:38:02 AM11/4/04
to
I have the same problem, but only on "most" of my emails. Some come thru
OK,although not many. I have searched every setting I can find. I even
changed my Internet Explorer security to Low (temporarily) to see if that
helped, it didn't. I use Outlook XP (2003) and a Yahoo mail account. Could
it be Yahoo that is blocking the pictures?

bc

unread,
Dec 5, 2004, 5:55:03 PM12/5/04
to
I have switched back to Outlook Express from Outlook in Office 2003 and now
my email does not have the pictures there is a red X where the pitcure is
suppose to be. How can I correct that.
BC

PatH

unread,
Dec 5, 2004, 8:09:02 PM12/5/04
to
I have the same problem. I just switched from outlook express

dmlheat

unread,
Jan 3, 2005, 7:57:01 PM1/3/05
to
i just switched from Outlook Express to Outlook 2000. I use XP HOME and
comcast email. I have tried almost everything including searching the
microsoft web site. I still don't get any pictures. I may go back to express
if there is no solution. However, I like the intergration that OUTLOOK
offers.

One thing I tried was lowering the security and fowarding an old email to
myself and that worked. Is this the only way?

DVUser

unread,
Jul 28, 2005, 12:55:05 PM7/28/05
to
I'm having the same problem. Using Outlook 2003. There is no message bar
across the top of the reading pane or a message in the image itself.
Internet explorer is set to online.
This problem appeared randomly as it was not initially an issue when I
installed the software.

kincaidkid

unread,
Aug 19, 2005, 8:37:32 PM8/19/05
to
I don't see where anyone has been successful with the red X situation.
Someone please help...I have tried and tried to get this problem resolved and
I still have the red X issue on some web sites that I view and on some
incoming emails. HELP>
Mega thanks to anyone that can be of assistance.

"bc" wrote:

> When I send an email with a picture it only has a red x on it when it is
> received. I have Windows XP with service pack 2. I use outlook express. It
> was working fine until today.
> BC

Fei.Wang

unread,
May 30, 2006, 9:49:01 AM5/30/06
to
when I connected to the internet,and [right-click] at the picture then choice
[Download Pictures] I can see the picture. But I wanna konw that can I see
these pictures after have downloaded these pictures once if I am not
connected to the internet?

rszebras

unread,
Jul 11, 2006, 1:46:02 PM7/11/06
to
In the toolbar at the top of the page, click on Tools, Options, then the
Security tab. Click on the Change Automatic Download settings in the Download
Pictures section. Then uncheck the first checkbox on the page. That should
solve the problem.
--
rszebras


"wannalearn" wrote:

> I am having the same problem. I have searched office help, and microsoft help
> and now these discussion. no one has come up with any suggestions. I am
> running windows XP with the sp 2 and office 2003. my husband is still on
> windows 98 2nd edition and outlook express - he gets the pictures and i don't.
>
> Please Please someone - tell us how to fix this - from this thread - i am
> not alone and people have been having the same problem since 04....
>
> I would truely appreciate some info - Thanks in advance.....
>
> wannalearn

Mike Busch

unread,
Jul 25, 2007, 10:18:02 AM7/25/07
to
I have a fix for Outlook 2007.

On the Tools menu, click Trust Center, and then click Automatic Download.
Clear the Don't download pictures automatically in HTML e-mail messages or
RSS items check box.

USNRMA

unread,
Aug 13, 2007, 4:26:02 PM8/13/07
to
I am having the same problem and have used this fix bu still have no pictures
of any kind in emails. I have even ran a repair install and a complete
uninstall reinstall of Office 2007 Enterprise. I am using gmail as my email
provider.

rllngriver

unread,
Aug 14, 2007, 12:02:02 AM8/14/07
to

I have the same problem, without the red X. Any pictures come out as blank
squares. I have to open it in IE in order to see what I use to see fine in my
email. What did Microsoft change? It was working fine before.

USNRMA

unread,
Aug 29, 2007, 10:44:01 PM8/29/07
to
I found a solution today for this problem that I dont really want to use. I
created a new user account and when it downloaded the emails the pictures
appear just find. Anyone have any ideas how to get around this I dont want
to move everything to another account as I know I will mis important things.
Please help ASAP.

Edwin McCain Messenger

unread,
Sep 26, 2007, 11:41:01 PM9/26/07
to
Ever since getting my new laptop with Vista and Outlook 2007,
pictures/graphics won't show up in my incoming messages. Referring to the
post below, I am looking at it right now, and that box is NOT checked. I am
also NOT getting a red "X." I am getting a box shaped/sized like the graphic
or photo... but it's blank inside the box. Also, I have always sent email
with my photos embedded inside, by using the "Insert Photo" command. When I
do that, the pictures also do not show. There is an empty box.

the only way I can see the photo is to PRINT PREVIEW. There they are,
intact.

What is wrong???

Angie

Nealster

unread,
Oct 9, 2007, 4:28:01 PM10/9/07
to

Edwin McCain Messenger

unread,
Oct 9, 2007, 4:39:00 PM10/9/07
to
Isn't there someone who can figure this out for me, pLEASe? I am ready to
look for someting other than Outlook to do my mail. I can't do this much
longer. AGAIN, the box is NOT checked in the Trust Center. PLEASE HELP!

csutton

unread,
Oct 9, 2007, 5:09:01 PM10/9/07
to
On Oct 10, 9:39 am, Edwin McCain Messenger
> > > > > > in the spot where the picture should be.- Hide quoted text -
>
> - Show quoted text -

Yes, I have had this problem before. Took me a while to solve in our
environment. Problem was Outlook is not cleaning out the temporary
cache files. More info here
http://forums.techguy.org/business-applications/564506-outlook-2003-red-x-missing.html
Still no luck do a Google search for Outlook temp files Red X (or
something along them lines)
Hope this helps, best of luck

Edwin McCain Messenger

unread,
Oct 9, 2007, 5:24:08 PM10/9/07
to
What is odd is that I don't even GET a red "X." It is an empty box.
However, I will llook at the site you suggested. Thanks. Angie

>
> Yes, I have had this problem before. Took me a while to solve in our
> environment. Problem was Outlook is not cleaning out the temporary
> cache files. More info here
> http://forums.techguy.org/business-applications/564506-outlook-2003-red-x-missing.html
> Still no luck do a Google search for Outlook temp files Red X (or
> something along them lines)
> Hope this helps, best of luck

USNRMA

unread,
Nov 27, 2007, 2:19:01 PM11/27/07
to
I resorted to doing a full restore of the system to new and reinstall my
programsn and data, it fixed this problem.

bc707

unread,
Dec 12, 2007, 11:56:03 AM12/12/07
to
I tried this and my html messages still open only in plain text. I had this
problem with Windows XP SP2 and Outlook 2003 (I tried to resolve it without
success then). I just bought a new computer with Vista and have Outlook 2007
and still have the same problem. I transferred my settings from my old
computer and think there must be something in the settings. I can open the
same emails in html at work with Windows 98 and Outlook 97!

STEVEDAVIES7

unread,
Feb 19, 2008, 5:57:02 PM2/19/08
to
TRIED THIS SEVERAL TIMES & IT DOES NOT WORK!! ONLY HAD THIS PROBLEM SINCE
INSTALLING OFFICE 2007. WORKED NORMALLY WITH OFFICE 2003! ANYONE GOT A
SOLUTION? PLEASE LET US KNOW!!!

Speedtrpl

unread,
Feb 20, 2008, 10:58:00 PM2/20/08
to
Fix Courtesy of TOLAR....ALL HAIL TOLAR!!!! He's a fricking Genius!!!

"It is a reg entry called BlockHTTPImages found at this
location: \HKCU\Software\Microsoft\Office\12.0\Common\BlockHTTPImages
change the value 1 to 0 (zero) and it works"

mmfalcon

unread,
Aug 28, 2008, 10:42:00 AM8/28/08
to
Examined the Reg entries and do not see any reference to "Block http images".
Does this entry appear at all times, or only if certain perferences are
selected? Cannot see any downloaded images in incoming emails noted with
http references.

Bel.Robb

unread,
Oct 3, 2008, 7:46:04 PM10/3/08
to
My OS is vista home premium and I can't find my registry, is someone able to
help with the correct path?
--

Brian Tillman [MVP - Outlook]

unread,
Oct 6, 2008, 12:16:09 PM10/6/08
to
"Bel.Robb" <bel....@windowslive.com> wrote in message
news:9956BDBD-4713-43A1...@microsoft.com...

> My OS is vista home premium and I can't find my registry, is someone able
> to
> help with the correct path?

You don't "find" the registry. Click Start and enter "regedit" in the
Search box. Press Enter. When the Registry Editor opens, click the plus
sign to the left of My Computer to expand it. Click the plus to the left of
"HKEY_CURRENT_USER" (HKCU) and expand it. Click the plus to the left of
Software to expand it. Click the plus to the left of Microsoft to expland
it. Click the plus to the left of Office to expand it. Click the plus to
the left of 12.0 to expand it. Click on Common and in the right-hand pane
you should see, among the values there, the key BlockHTTPImages. If you see
it, double-click it and change the value from one to zero. If it's not
there, right-click on a blank area of the right pane and choose New, then
DWORD Value. For the keyname, enter BlockedHTTPImages and click OK. Click
OK and exit the registry editor. See this:
http://support.microsoft.com/kb/327635
--
Brian Tillman [MVP-Outlook]

annah

unread,
Dec 2, 2008, 2:04:03 PM12/2/08
to
When you are in an open message, click the arrow pointed down on the quick
access toolbar. Scroll down to More Commands. In the left column, select
Advanced. Scroll down to the Display email contents section. Uncheck the box
for Show picture placeholders. Then click OK down at the bottom.

I hope this helps, I just had the same problem. I didn't have the red "X"
either, but I could look a the pictures when I did a print preview.

Good Luck!!

Broadsword

unread,
Dec 5, 2008, 4:15:03 PM12/5/08
to

"Mike Busch" wrote:

> I have a fix for Outlook 2007.
>
> On the Tools menu, click Trust Center, and then click Automatic Download.
> Clear the Don't download pictures automatically in HTML e-mail messages or
> RSS items check box.


This does NOT work, I've tried this again and again and again including
reboots.

Reackon I might just as well go back to office 2003

annah

unread,
Dec 5, 2008, 4:25:35 PM12/5/08
to
When you are in an open message, click the arrow pointed down on the quick
access toolbar. Scroll down to More Commands. In the left column, select
Advanced. Scroll down to the Display email contents section. Uncheck the box
for Show picture placeholders. Then click OK down at the bottom.

I hope this helps, I just had the same problem. I didn't have the red "X"
either, but I could look a the pictures when I did a print preview.

Good Luck!!

Broadsword

unread,
Dec 5, 2008, 7:29:01 PM12/5/08
to

"annah" wrote:

Good Luck!!


"Broadsword" wrote:



"Mike Busch" wrote:

The above "More Commands only give you the red X.

I've just done the Registry fix and this DOES work.

Broadsword

unread,
Dec 5, 2008, 7:32:02 PM12/5/08
to

"Broadsword" wrote:

I've just do the registry fix and this DOES work....

ECB-UK

unread,
Jul 1, 2009, 1:58:01 PM7/1/09
to

THANK YOU ANNAH! Your solution worked for me. I tried to set this in
options, however when I created a new outgoing message i made the smae
coomand, sent it. Then rebooted and now all the images show in my emails,
PLUS it has cured the problem with inserting clip art and photos into
outgoing messages!

2blonde

unread,
Dec 30, 2009, 2:46:02 PM12/30/09
to
Annah,
Thank You, thank you, thank you!!!
0 new messages