http://www.howto-outlook.com/faq/newprofile.htm
If this doesn't work, please post back. When you do, please include the
following information:
1) Version of Outlook
2) E-mail environment (POP3, Exchange, etc.)
3) Any error messages including error numbers if applicable (also check your
application event viewer)
4) Any troubleshooting you have already done (include if Outlook worked
before, and when it stopped)
--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/
Outlook & Exchange Solutions Center: http://www.slipstick.com