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client email rule suddenly stops working

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KWeiss

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Jul 23, 2007, 7:46:05 PM7/23/07
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Suddenly today a client email rule I've used for years (now in Outlook 2007)
to move messages to a Personal Folders folder stopped working. Even when I
select run rule on Inbox now, the email messages are left in the Inbox
untouched. Any ideas? I tried moving the rules around, turning the rule off
and back on again. Nothing. (I also upgraded my rules, though I have no
idea what that did.)

P.S. I'm not sure if other client rules are affected, as I don't have many
of them.

Thanks for your help!
Kathleen

Raj

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Jul 23, 2007, 8:42:01 PM7/23/07
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Hello kweiss,

The issue you are facing might be caused by any of these two ways.
>By upgrading from outlook 2003 to outlook 2007.
>By importing the rules
>corrupted profile.


Please create a new rule and check if it works.
If the new rule works , recreate the non-respondent rule

Create a new profile
>start>control panel>add/remove programs>mail>show profiles>add
>configure an e-mail account.
>import the outlook data
>File>Import and export>Import from another program or file>personl folder file>browse to the location>choose donot import duplicates>next and finish.

Hope this will resolve the issue.

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