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keep getting this message:"Cannot open default email folders.

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bertcym

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May 8, 2009, 12:00:04 AM5/8/09
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i am trying to set up outlook on my pc. laptop was recently stolen. keep
getting this message: "cannot open default email folders. An unexpected error
has occured. MAPI was unable to load the information service msncon.dll. Be
sure service is installed and configured" I click ok outlook closes. anyone
have an idea how to fix?

Diane Poremsky [MVP]

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May 8, 2009, 8:09:20 AM5/8/09
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msncon = Outlook Connector which connects to Homail/live accounts. Uninstall
it and reinstall it - if you don't have the most recent copy (released
within the last month or so), download it.

Is the msn account your only email account?

--
Diane Poremsky [MVP - Outlook]
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