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saving attachments creates outlook folders

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David

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Apr 16, 2007, 3:18:02 AM4/16/07
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When I save attachments from incoming emails, Outlook creates an EMPTY
outlook calendar folder and an EMPTY outlook contacts folder in the directory
where I save the attachment.

I can't see any obvious way to fix this - can anybody help

Thanks

Roady [MVP]

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Apr 16, 2007, 4:15:57 AM4/16/07
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For what version of Outlook? How exactly do you save you attachments?

Could you explain yourself a bit more? Calendar and Contacts folders can
only be created in Outlook and attachments are being saved outside of
Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
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Diane Poremsky [MVP]

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Apr 16, 2007, 10:18:52 PM4/16/07
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are you using any addins? This is not a typical Outlook behavior.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
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** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

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kat1265

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Apr 17, 2007, 1:08:01 AM4/17/07
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I'm having the same issue. I'm using Outlook 2007 with Vista Home Premium.
All updates have been taken from Microsoft. Here are the active addins
running in my Trust Center:

iTunes Outlook Addin (iTunesOutlookAddin.dll)
Microsoft Exchange Unified Messaging (UmOutlookAddin.dll)
Microsoft Office SharePoint Server Colleague Import Add-in
(ColleagueImport.dll)
Microsoft Outlook Mobile Service (OMSMAIN.DLL)
OutlookAddin (OutlookAddin.dll)
PDFMOutlook (PDFMOutlook.dll)
Windows Search Email Indexer (mssphtb.dll)


These two empty folders are created every time either in the sub folder in
which I save email attachments or in the sub folder where files are located
that I am attaching to new email. They are created no matter what type of
file (document, picture, etc.) I'm using.

Brian Tillman

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Apr 17, 2007, 8:37:14 AM4/17/07
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kat1265 <kat...@discussions.microsoft.com> wrote:

> I'm having the same issue. I'm using Outlook 2007 with Vista Home
> Premium. All updates have been taken from Microsoft. Here are the
> active addins running in my Trust Center:
>
> iTunes Outlook Addin (iTunesOutlookAddin.dll)
> Microsoft Exchange Unified Messaging (UmOutlookAddin.dll)
> Microsoft Office SharePoint Server Colleague Import Add-in
> (ColleagueImport.dll)
> Microsoft Outlook Mobile Service (OMSMAIN.DLL)
> OutlookAddin (OutlookAddin.dll)
> PDFMOutlook (PDFMOutlook.dll)
> Windows Search Email Indexer (mssphtb.dll)

I've seen reports of conflicts with OutlookAddin and, I think, PDFMOutlook.

> These two empty folders are created every time either in the sub
> folder in which I save email attachments or in the sub folder where
> files are located that I am attaching to new email. They are created
> no matter what type of file (document, picture, etc.) I'm using.

What are the names of the empty folders and it which folder do they appear?
I'm assuming you're referring to a Windows folder and not an Outlook folder,
corrrect?
--
Brian Tillman

David

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Apr 17, 2007, 9:10:02 AM4/17/07
to
I have exactly same problem as kat - I have Outlook 2007 on Vista Home
Premium that came as OEM with Dell Inspiron 640m laptop.

The file (not outlook) folders are created wherever I save an attachment and
are called:

outlook calendar
outlook contact

They are empty and can be deleted

My add-ins are:

Groove Export
McAfee Outlook Add-in
Microsoft Exchange Unified Messaging


Microsoft Office SharePoint Server Colleague Import Add-in

Microsoft Outlook Mobile Service
OutlookAddin
Windows Search Email Indexer

I'm glad I'm not imagining this - any ideas ?

Cheers

David

David

unread,
Apr 17, 2007, 9:12:08 AM4/17/07
to
I have exactly same problem as kat - I have Outlook 2007 on Vista Home
Premium that came as OEM with Dell Inspiron 640m laptop.

The file (not outlook) folders are created wherever I save an attachment and
are called:

outlook calendar
outlook contact

They are empty and can be deleted

My add-ins are:

Groove Export
McAfee Outlook Add-in
Microsoft Exchange Unified Messaging

Microsoft Office SharePoint Server Colleague Import Add-in

Microsoft Outlook Mobile Service
OutlookAddin
Windows Search Email Indexer

I'm glad I'm not imagining this - any ideas ?

Cheers

David

Brian Tillman

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Apr 17, 2007, 9:24:48 AM4/17/07
to
David <Da...@discussions.microsoft.com> wrote:

> I have exactly same problem as kat - I have Outlook 2007 on Vista Home
> Premium that came as OEM with Dell Inspiron 640m laptop.
>
> The file (not outlook) folders are created wherever I save an
> attachment and are called:
>
> outlook calendar
> outlook contact
>
> They are empty and can be deleted

What are the exact steps you're using to save the attachment? If you
disable those add-ins (particularly the McAfee Outlook Add-in and the
Outlookaddin), does the problem still occur?
--
Brian Tillman

kat1265

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Apr 17, 2007, 10:54:04 AM4/17/07
to
I know for me, the folders are created whether I drag and drop the
attachments from an email into a folder, or if I select them and then browse
to save them someplace. Also, they are created whenever I attach files to an
email as well.

I'd also read someplace that the OutlookAddin file was a Dell specific thing
(yes, I have a Dell laptop that this is happening on) and may be causing
this. I tried to uncheck this add on to disable it last night and Outlook
wouldn't let me. The dialog box said, "The connected state of Office Add-Ins
registered in HKEY_LOCAL_MACHINE cannot be changed."

kat1265

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Apr 17, 2007, 11:22:06 AM4/17/07
to
Ok, after more digging this morning, I did confirm that this is related to
the OutlookAddin from Cyberlink. This addin is for the MediaDirect program
included on Dell systems. The issue is that the addin is pulling your
calendar and contact data over for use in MediaDirect (notice any lag/CPU
spikes while you're in Outlook?). If you're not looking at that info in MD,
then you can remove this addin by going to the setup here:

Program Files\Dell\MediaDirect\OLAddin\

Run the setup file and remove the addin. I was not able to disable the
addin through Outlook, so this is the route I had to take. I've just tested
this in Outlook 2007 by saving attachments and creating them, and no more
folder creation. Also, I've noticed a difference in the lag on my typing.

I didn't find this solution on Dell's support site--I found it on the
Notebookreview.com forums and it seems to date back to November 2006.
Someone on there noted they talked to Dell support and it was recommended to
remove MD until a fix was out. I bought my laptop in March 2007 and it's
still doing it, so I guess it's not addressed. But, good news is that you
can just remove the addin.

Brian Tillman

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Apr 17, 2007, 5:10:07 PM4/17/07
to
kat1265 <kat...@discussions.microsoft.com> wrote:

> I know for me, the folders are created whether I drag and drop the
> attachments from an email into a folder, or if I select them and then
> browse to save them someplace. Also, they are created whenever I
> attach files to an email as well.

Again, a Windows folder or an Outlook folder?

> I'd also read someplace that the OutlookAddin file was a Dell
> specific thing (yes, I have a Dell laptop that this is happening on)
> and may be causing this. I tried to uncheck this add on to disable
> it last night and Outlook wouldn't let me. The dialog box said, "The
> connected state of Office Add-Ins registered in HKEY_LOCAL_MACHINE
> cannot be changed."

Try uninstalling it in Add or Remove Programs.
--
Brian Tillman

kat1265

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Apr 17, 2007, 8:04:01 PM4/17/07
to
Thanks, Brian! I think I solved the issue (please see my reply to David's
original post).

Kristian Benning

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Jun 30, 2008, 8:04:22 AM6/30/08
to
Had a slightly different problem caused by the Cyberlink addin.
I run Vista on a Dell laptop and had just installed Outlook 2007 (Was previously using winmail) which then took 100% CPU until Outlook was shutdown.

I turned off outlookaddin.dll and then all was fine.

If you get this problem:

"I tried to uncheck this add on to disable
> > it last night and Outlook wouldn't let me. The dialog box said, "The connected state of Office Add-Ins registered in HKEY_LOCAL_MACHINE cannot be changed."


then make sure you load Outlook with administrative rights and you can then uncheck the addin.

Kristian


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