I'm using Outlook 2003. After opening an e-mail and clicking the banner to
download embedded pictures, the pictures are updated in the preview pane but
not in the open e-mail. If I then close the e-mail, saving changes and then
re-open it, the pictures will appear in the e-mail.
Has anyone ever experience this issue? Any resolution suggestions would be
appreciated. It is a pain to have to close and re-open an e-mail to view the
full contents.
Thanks for your help,
Michael
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
-----
"Michael Smith" <Michae...@discussions.microsoft.com> wrote in message
news:EBB127E0-04FA-4D52...@microsoft.com...
Thanks for your help. I am able, using the reading pane, to download the
pictures and when I open the e-mail, the pictures are still present.
I just reinstalled my system and I am sure that on my old system, same
software, I was able to download the pictures in the open e-mail and they
would update in both the reading pane and the e-mail. Is that not correct
operation?
If I close the reading pane, the pictures will update correctly when
downloading from within open e-mails. It is only when the reading pane and
the e-mail are both open, that the update is performed only in the reading
pane. Is there something that I can try to do to resolve this behaviour. I
know on my home system it doesn't behave this way.
Thansk for your help,
Michael
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
-----
"Michael Smith" <Michae...@discussions.microsoft.com> wrote in message
news:5E7555C1-6C48-4BA1...@microsoft.com...
My build number is 11.8010.8036 SP2. I get the same result in safe mode:
when the reading pane is open, only the reading pane is updated, when the
reading pane is closed, the e-mail is updated.
Thanks for your help. Any suggestions would be appreciated.
Michael
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
-----
"Michael Smith" <Michae...@discussions.microsoft.com> wrote in message
news:920C76C8-E712-4C15...@microsoft.com...
That is exactly right. The reading pane shows the pictures, but the e-mail
still shows the red x's. When I close the e-mail, I have the option to save
changes, and if I choose save and then re-open the e-mail, the pictures are
displayed in the e-mail.
Thanks,
Michael
Thanks,
Michael
Sharon
> I am still having this problem. How can we bump it to the front to
> get more visibility.
Since everyone here is a volunteer and just users of Outlook like yourself,
there's no such thing as prioritizing problems.
--
Brian Tillman
That is exactly what happens on my system. No solution yet. I'm surprised
that this isn't affecting more people with IE7 and Outlook.
Michael
I believe that Outlook relies upon the same Internet connection
settings, hence it was unable to retrieve any images embedded within
HTML email. Once I unchecked the option to use a proxy server, IE7 was
able to browse public websites and Outlook started downloading images.
So, at least in my case, the problem was not related to the security
features/settings within Outlook to block image downloads.
Hope this is of some help to someone!
- Nate
Interestingly the problem described in this thread doesn't happen on all
emails. I haven't been able to figure out any consistency to when it occurs.
Thanks to Michael for describing the problem so clearly. Now if only
someone could come up with a fix. It's not an earth shattering problem, but
certainly enough of an annoyance to make me consider changing my email
client.