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Outlook Newbie Please Help

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Thomas Grassi

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May 5, 2005, 3:41:27 PM5/5/05
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I have Office XP Outlook 2002 SP3
Ever since I changed ISP providers I keep getting the account signon screen
asking me to save the password I check the box every time and it keeps
coming up. Do I need to create a new profile? I exported all my email and
was going to delete the account and try again but will that work or do I
need to create another profile?

All I did was change the properties on the Email Accounts when I changed the
ISP provider

I deleted my account and profile. Then I created a new profile and POP3
account.
And it still happens.

Any help would be great

Thanks

Tom


Brian Tillman

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May 5, 2005, 4:32:50 PM5/5/05
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Thomas Grassi <thomas...@hotmail.com> wrote:

> I have Office XP Outlook 2002 SP3
> Ever since I changed ISP providers I keep getting the account signon
> screen asking me to save the password I check the box every time and
> it keeps coming up.

Many things can cause this. See if one of the articles here helps:
http://snipurl.com/ol2002prompt

> Do I need to create a new profile?

Can't hurt.

> I exported all
> my email and was going to delete the account and try again but will
> that work or do I need to create another profile?

Never export a PST only to import it back again. Just reuse the existing
PST.
--
Brian Tillman

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