Re-indexing Outlook 2007 through Desktop Search not working -- hel
hisplaceresort
dialog box for "Search Contacts" in Outlook just quit working. It couldn't
find anything under contacts.
So, I made a post, and was told to re-index through Desktop Search, which
shows on my desktop toolbar. I've done this several times (it does take
awhile), and even included my entire C: drive, and clicked "Rebuild". I wait
for it to complete, and it shows about 90,000 entries when it's done.
Then, I open Outlook 2007 and check indexing status under the Search Dialog
Box inside Outlook (which is supposedly "connected to" the Desktop Search on
my desktop toolbar) and it shows re-indexing starting. (I guess Outlook does
not re-index at the same time everything else is reindexing?)
Then, I wait for that phase of reindexing to complete...
Then, I search for a name in contacts -- and it STILL can't find anything!
I've done this twice now.
I tried exporting all my contacts, deleting them in Outlook, re-importing
them all and reindexing, too. That doesn't work either! (I thought for sure
that would get it...)
I can't swear to it, but I believe that my index got hosed when I did a
small mail merge from Word 2007 using Outlook Contacts as my source. I
filtered my mail merge using a user-defined field in Contact, User Defined 1.
That is the last time I can remember my contacts being searchable.
Interestingly enough, if I try to do a new mail merge in Word 2007, I can
still pull up Outlook Contacts for my recipient list -- so at least Word can
"find" my contacts, even though Desktop Search and it's cousin Search dialog
in Outlook can't...
I use my contacts all the time, and not being able to search them is very
bothersome!
Should I export everything out of Outlook 2007 to a .pst file, then
uninstall and reinstall Outlook 2007? I can't figure out anything else!
But, if I understand correctly, my problem probably doesn't have anything to
do with Outlook directly, but more with the new search function. (which is
really great when it works, by the way!)
Any help would be appreciated!
--
J. Raines
pprem...@gmail.com
Does anyone know what to do???????
Thanks!
Priya
hisplaceresort
I used the utility scanpst.exe on my outlook file, re-opened outlook, and
let the reindexing begin. I did not attempt to search for anything until my
index was completed. Actually, because I went out for the afternoon, it set
idle for several hours. It has been working ever since, and I can't explain
why.
Try this and tell me what you come up with. A newer version of scanpst.exe
should have been downloaded to your computer somewhere when you installed
Outlook 2007.
Let me know if this works for you -- Good Luck!
Julie
--
J. Raines
Ken Lyon
indexed, some not.
I've uninstalled and reinstalled office 2007 twice. I've run scanpst,
I've rebuilt the index, I've repaired office, I've imported my pst
into a fresh pst. Still, when searching for a word I've put into the
Notes field of several contacts, I only get some, yet an advanced find
looking for the same word in the Notes field finds them all.
Arghhhh...
Ken
On Jan 19, 3:12 pm, hisplaceresort
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hisplaceresort
I think the key is doing this:
1.) Re-start your machine. Do not open any programs. Rebuild the index
with desktop search. Do not search or open any programs until it is
finished. (This took some time.)
2.) Scan.pst -- Do not open Outlook.
3.) Physically disconnect to the internet.
4.) Open Outlook, and let the reindexing begin.
5.) Leave the room! Don't search, look at existing emails, nothing. My
.pst is rather large, and it takes a very long time. Leave your computer on
overnight without touching it if you can. If I had to guess, I bet yours is
too... Mine is about 1.5 GB.
I swear, I really believe it has something to do with letting the index
rebuild completely before any new emails come in, or you search, or open
other programs that might create new files. In other words, the "adding
indexes on the fly" functionality is not quite right. Once again, I have
absolutely no evidence to support this theory, but that is exactly what I did
when mine came back.
No, what I've said makes no logical sense, but I was painfully aware of my
exact steps when it "magically recovered". I think once I got a complete new
index with nothing being "added on the fly", it had no problems.
Please let me know if it helps! Good Luck!
Julie
J. Raines
TechSoEasy
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There's an update that just came out for WDS that will probably fix
these issues for you. Download it from here: http://support.microsoft.com/kb/917013
Jeffrey B. Kane
TechSoEasy
San Francisco, CA
Ken Lyon
As I read it, WDS 3.01 is not for Vista. The problem has been that
Vista desktop search didn't index outlook files properly.
Ken