RE: Outlook in Win XP Pro is deleting messages upon reading

[Dan in MI]

I can't get to "current view" in the "view" menu. This sub-menu just isn't
there. I tried resetting the menus but the "current view" sub-menu doesn't
appear.

Dan in MI

"K. Orland" wrote:

> I bet the view is set to Unread Messages. If you change that to Messages,
> they'll likely see their read emails.
> --
> Kathleen Orland
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
>
>
> "Dan in MI" wrote:
>
> > We are running Outlook in XP Pro. All of a sudden one of the people in the
> > office has their messages automatically deleted upon reading. They can open
> > the mesage and read it but when they close the message it's gone. How do we
> > stop this?

[K. Orland]

A couple more things you can try:

Add the advanced toolbar under View, Toolbars. You should be able to change
the view from that toolbar, it will offer you a dropdown menu of views.

Close Outlook, rename the outcmd.dat file to outcmd.dat_old and then restart
Outlook.

Close Outlook, and open it using the /cleanviews switch (start, run, type
in: outlook.exe /cleanviews or outlook /cleanviews)

Good luck, let everyone know how it turns out. If you fix the problem,
certainly let us know what worked.

[Dan in MI]

[Brian Tillman]

Dan in MI <Dan in M...@discussions.microsoft.com> wrote:

> We are running Outlook in XP Pro. All of a sudden one of the people
> in the office has their messages automatically deleted upon reading.
> They can open the mesage and read it but when they close the message
> it's gone. How do we stop this?

What version of Outlook?
--
Brian Tillman