Outlook 2007 Beta 2 (Crash on 2nd New Mail Message)

R@discussions.microsoft.com Ryan R

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May 24, 2006, 12:55:03 PM5/24/06

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In beta 1 refresh and now Beta 2 - I can reply to a message once (or open a
new Message window) and then if I try to repeat and do another reply (or open
a new Message window) Outlook throws the Error have to close dialog and
restarts itself. Has anyone run into this issue? I know it is Beta software
and I figured Beta 2 might have fixed this issue from Beta 1 refresh.
Anyway, any help or suggestions would be appreciated ... gets tiring to have
to wait for outlook to restart each time i want to write a new message.
Thanks.

tmelvin

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May 24, 2006, 1:35:02 PM5/24/06

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I had the same issue. I uninstalled, and now 2003 is hosed. I know it's BETA,
but this is rediculous. Sending email is what Outlook is about. MS should
have kept the eye candy to a minimum and focused on stability IMHO...

Ryan R

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May 24, 2006, 2:05:01 PM5/24/06

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yeah and funny thing is most people aren't having this issue. I am sure its
conflicting w/ something else installed but who knows what - I also was
wondering if it was because I am using HOTMAIL account in there as well but
I removed it and still had the same issue.

bono-c

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May 24, 2006, 4:43:02 PM5/24/06

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I have the same issue. Installed Office 2007 Beta 2 over 2003 on Win XP SP2
German and added German Language Pack. Always seems to crash on 2nd new
message. First it doesn't react (hangs) and then it crashes and restarts. I
only have POP3/SMTP E-Mail accounts in use.

Milly Staples [MVP - Outlook]

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May 24, 2006, 4:50:02 PM5/24/06

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If you had Beta 1 Technical Refresh, then you had access to the beta groups
as a part of your beta membership. Check those groups to see if anyone has
reported the same or similar error.

I also trust you reported this bug on Betaplace using the tool provided,
right?
--
Milly Staples [MVP - Outlook}
Please post all followup questions to the newsgroups only to keep the
discussion intact.

Ted G. Freitas

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May 24, 2006, 8:16:01 PM5/24/06

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I had the same issue and it turned out it was Adobe v6.0 Pro conflicting with
Beta 2. I disabled the add-in and it corrected my issue.
--
-Ted

tmelvin

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May 25, 2006, 9:51:02 AM5/25/06

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MAJOR Expletive from me &*%$!!! I had Adobe Pro 6.0 installed and never even
thought of that..Removed it, and wala! Must be a conflict with their new PDF
built in viewer/creator tool...

Good catch Ted!

Brian Tillman

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May 25, 2006, 1:07:15 PM5/25/06

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tmelvin <tme...@discussions.microsoft.com> wrote:

> MAJOR Expletive from me &*%$!!! I had Adobe Pro 6.0 installed and
> never even thought of that.

Adobe Acrobat V6 isn't compatible with Outlook 2003, either, and Adobe
documents that.
--
Brian Tillman

Ryan R

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May 25, 2006, 3:30:02 PM5/25/06

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Ted
Thanks for the info! Did you just remove it from the Trust Center?

Jonatha...@gmail.com

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May 30, 2006, 10:39:50 AM5/30/06

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Yea I removed the Adobe PDFM Add-In from page maker and I didn't
experience anymore problems.

gtjack...@gmail.com

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May 31, 2006, 8:38:58 AM5/31/06

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I have 2007 installed with adobe 6.0pro. I try to remove the add-in
from outlook but there is no add-in manager. How do I remove the
add-in?

gtjack...@gmail.com

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May 31, 2006, 9:09:28 AM5/31/06

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I removed the add-in via Control Panel, add remove programs. seems to
be working fine now.

Joel Raper

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Jun 1, 2006, 2:24:02 PM6/1/06

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I am having a simular problem, I never had adobe acrobat installed but did
have the reader installed. I removed it and still am having the issues.
Every email or two the thing crashed.
--
Joel Raper

Mike Safar

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Jun 5, 2006, 1:13:02 PM6/5/06

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Worked like a champ for me!!