Error 0x800CCC0F

[TC]

Dear all,

Today many users on our site received the message similar to the below.

Task 'pop.xxxx.com.hk - Receiving' reported error (0x800CCC0F) : 'The
connection to the server was interrupted. If this problem continues, contact
your server administrator or Internet service provider (ISP).'

We connect to our ISP POP server (MS Exchange 2007) to download email to our
outlook/outlook express client. When we check for new email, sometimes we can
successfully download the mails and sometimes we get the above message.

Our ISP reported no error on their POP server and the ping result to the POP
server look normal. What should I do for further troubleshooting the issue?

All Internet traffics go through a Netscreen SSG 5 firewall, no recently
configure change is done and all users are using win xp SP3.

[Kathleen Orland]

Have you read this: http://support.microsoft.com/kb/813514

"TC" <T...@discussions.microsoft.com> wrote in message
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