Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Tracking Message Feature Question OL 2003

0 views
Skip to first unread message

Ray19

unread,
Apr 28, 2008, 2:33:02 PM4/28/08
to
I have this feature activated with delivery of receipts to in-box.
When the recipient indciates O.K. to read I receive message notification in
in-box and if I open the message in my sent folder I do have a tracking tab
showing with the correct information of when the message was read.
However, if the recipient says "No" to the read question then I receive no
indication about the message at all and the tracking tab is not available in
the sent folder for this message.
Is this the correct operation of this feature? I was hoping I could
determine if the message was delivered regardless if the read option was
denied. Often I want to know that the address to which I am sending is still
an active address and I thought perhaps I could use this feature to be
assured that it is.
I am using OL 2003 on a MS Vista Ultimate system and my ISP is att.yahoo
with a POP3 server.
Thanks, in advance, for any advice provided.
Ray19

Diane Poremsky [MVP]

unread,
Apr 28, 2008, 2:50:56 PM4/28/08
to
yes, that is how it works with read receipts. if you want just delivery
notification you can enable delivery receipts but note that not all servers
support return them.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-sub...@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-S...@PEACH.EASE.LSOFT.COM

"Ray19" <sanray19-su...@yahoo.com> wrote in message
news:583C8312-860F-47A6...@microsoft.com...

Ray19

unread,
Apr 29, 2008, 12:06:01 PM4/29/08
to
Thanks Diane for your informed reply.
I have unchecked the Read receipt request but have left the Delivery receipt
request checked even though it doesn't seem to work for by situation. I don't
want my recipients to get the idea that I don't trust them and want to know
when they read a message. That sends the wrong message!
However, I would like to know if the message was correctly delivered to a
valid address so, just in case, I am leaving the Delivery receipt checked.
I have an additonal question - Occasionally, I mistakenly enter an address
incorrectly and send before I notice. When I do I seem to always, in time,
get the following message delivered to my in-box from my att.yahoo POP3 ISP.

"From: MAILER...@yahoo.com [mailto:MAILER...@yahoo.com]
Sent: Sunday, April 27, 2008 6:31 PM
To: sanray19-su...@sbcglobal.net
Subject: failure noticeMAI...@yahoo.com

Hi. This is the qmail-send program at yahoo.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<sanders...@sbcglobsl.net>:
Sorry, I couldn't find any host by that name. (#4.1.2)
I'm not going to try again; this message has been in the queue too long."

My question is - If I send a message to an address that is no longer active,
i.e., the recipient has changed the address or otherwise made it inactive,
will I usually get such a message as the foregoing? If so, then I could
assume that if no such message was returned that my e-mail was successfully
delivered? If so, then this would be a back-handed way to obtain a delivery
receipt -- by omission -- Is that correct?
Because some of my recipients often change their e-mail addresses when they
become overloaded with intrusions and sometimes fail to notify all their
correspondents of such a change I am looking for a way to insure that my
messages are delivered to an active e-mail address; and then I will assume
that it is read.
Any additional input would be appreciated.
Ray19

0 new messages