Can't Access my hotmail account

Dr Alok Modi MD

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Jun 29, 2007, 7:30:01 AM6/29/07

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I have formatted my hard disk and reloaded office 2007. I am giving my user
ID and password, but outlook is not connecting to hotmail. Why ?

Dr Alok Modi MD

F. H. Muffman

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Jun 29, 2007, 3:01:10 PM6/29/07

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"Dr Alok Modi MD" <DrAlok...@discussions.microsoft.com> wrote in message
news:4604D319-AFF6-4E45...@microsoft.com...

>I have formatted my hard disk and reloaded office 2007. I am giving my user
> ID and password, but outlook is not connecting to hotmail. Why ?
>
> Dr Alok Modi MD

Since I hate to make assumptions, you were able to access hotmail before via
Outlook? Have you verified you're giving it the correct information by
logging in via the web based interface? Is this a paid account or an old
account? Is this on a home machine, or is there a proxy server involved?
Are you setting it up as a http account or as a pop account? Are you
getting any actual errors?
--
f.h.

Dr Alok Modi MD

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Jun 29, 2007, 10:56:02 PM6/29/07

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"F. H. Muffman" wrote:

> "Dr Alok Modi MD" <DrAlok...@discussions.microsoft.com> wrote in message
> news:4604D319-AFF6-4E45...@microsoft.com...
> >I have formatted my hard disk and reloaded office 2007. I am giving my user
> > ID and password, but outlook is not connecting to hotmail. Why ?
> >
> > Dr Alok Modi MD
>
> Since I hate to make assumptions, you were able to access hotmail before via

> Outlook? Yess I was able to access hotmail via outlook before.

Have you verified you're giving it the correct information by

logging in via the web based interface? Yes I have done that.

Is this a paid account or an old

> account? This is a old account, but I have been given 2 GB mail bocx by hotmail for free.
Is this on a home machine, or is there a proxy server involved? This is on a
home machine.
> Are you setting it up as a http account or as a pop account? I am setting it up as a HTTP account.
Are you getting any actual errors? No The dailox box where I enter my
password, just does not go through. I keep on clicking OK and it keeps coming
back.
Thanks

Dr Alok Modi MD

F. H. Muffman

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Jun 30, 2007, 1:21:14 AM6/30/07

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"Dr Alok Modi MD" <DrAlok...@discussions.microsoft.com> wrote in message

news:307C81FC-F682-4D6D...@microsoft.com...

>> >I have formatted my hard disk and reloaded office 2007. I am giving my
>> >user
>> > ID and password, but outlook is not connecting to hotmail. Why ?
>>

>> Since I hate to make assumptions, you were able to access hotmail before
>> via
>> Outlook?
>
> Yess I was able to access hotmail via outlook before.
>
>> Have you verified you're giving it the correct information by
>> logging in via the web based interface?
>
> Yes I have done that.
>
>> Is this a paid account or an old account?
>
> This is a old account, but I have been given 2 GB mail bocx by hotmail for
> free.
>
>> Is this on a home machine, or is there a proxy server involved?
>
> This is on a home machine.
>
>> Are you setting it up as a http account or as a pop account?
>
> I am setting it up as a HTTP account.
>
>> Are you getting any actual errors?
>
> No The dailox box where I enter my password, just does not go through. \
> I keep on clicking OK and it keeps coming back.

Try going to Control Panel - User Accounts - Manage User Accounts -
Advanced - Manage Passwords and delete the entry for your hotmail account.
--
f.h.

Dr Alok Modi MD

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Jun 30, 2007, 7:34:01 AM6/30/07

to

Thanks FH for your time. My problem got solved. I had written to microsoft
also. I am running internet explorer v 7.0 I was given a link by microsoft to
download because in her words " The HTTP server is using digest
authentication". The link for the other readers of this forum who might find
it useful is
http://www.microsoft.com/downloads/details.aspx?familyid=1F9D33FF-7BFE-4336-9E65-972ED21324C4&displaylang=en

More information is available at :
http://support.microsoft.com/?kbid=904942

Thanks again and I hope this helps many other readers too.