Close Outlook and locate and rename the outcmd.dat file. This controls your
toolbars and it sounds as if it may be corrupted. Open Outlook and see if
that resolves your problem. Please post back and let me know.
(rename it to outcmd.dat_old)
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Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/