Re: Removal of Exchange account in Outlook!!

[Brian Tillman]

Andy <An...@discussions.microsoft.com> wrote:

> My cousin's computer he got from a friend that was connected to an
> Exchange server, but now it is not. He is unable to remove the
> Exchange account due to this popup: "Your MS Exchange server is
> unavailable. [click Ok, Cancel, or Retry] When he clicks 'Ok':
> Unable to open the default email folders. Your profile is not
> configured." My question is how to remove the Exchange profile
> from his computer without having to reinstall Outlook?

Open Control Panel and run the Mail applet. Click Show Profiles, select the
profile, and click Properties. Remove the Exchange service.
--
Brian Tillman

[Diane Poremsky [MVP]]

control panel, mail applet - delete the old profile and make a new one.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

"Andy" <An...@discussions.microsoft.com> wrote in message
news:D3879C90-4210-4B3C...@microsoft.com...

> My cousin's computer he got from a friend that was connected to an
> Exchange
> server, but now it is not. He is unable to remove the Exchange account due
> to
> this popup: "Your MS Exchange server is unavailable. [click Ok, Cancel, or
> Retry] When he clicks 'Ok': Unable to open the default email folders.
> Your
> profile is not configured." My question is how to remove the Exchange
> profile from his computer without having to reinstall Outlook?

> --
> Andy