outlook email

Cath Airola

unread,

May 15, 2008, 2:38:00 PM5/15/08

to

Hi. I work in a small office, where on Wed nights we do our auto downloads
and then a few hour later our backups. This am our official email - outlook
- xp pro will receive emails but not send. I checked all the settings and
they are at 110 and 25 - all settings are right but no ability to send. Get
a failed message that says connected but no response. called home office -
server is up and working. Last time this happened symantec protection 11.0
was changing the 25 to 110 - but tech support fixed it by locking the 110 and
25 in the Symantec settings. so anyone else having this issue? The short
version of the error message is: sent test e-mail, found specified server,
no response from server, verify port and SSl info.... .
thank you. cath

Brian Tillman

unread,

May 15, 2008, 2:57:46 PM5/15/08

to

Cath Airola <CathA...@discussions.microsoft.com> wrote:

Do you have a firewall in the way?
--
Brian Tillman [MVP-Outlook]

K. Orland

unread,

May 15, 2008, 3:55:01 PM5/15/08

to

What is the specific error message? It would be extremely helpful to know.
Also, try increasing your server timeout interval to see if that helps.

If you have antivirus scanning incoming and outgoing mail this can and often
will cause problems such as what you see. It won't compromise security since
your real time scanner will catch everything it's been updated for.

Disable the AV integration with Outlook or uninstall it. When you reinstall
omit the Outlook integration. If you're using Norton/Symantec you'll probably
have to use the ininstall tool on their website.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

Cath Airola

unread,

May 15, 2008, 4:37:00 PM5/15/08

to

Hi. thank you for your response. What I have found is that our DLS
provider, Qwest, has started blocking port 25 which is our outgoing port.
Since our busn email server provider only uses port 25 - I am currently
asking it to be unblocked for our business. hope this works.

Tom [Pepper] Willett

unread,

May 15, 2008, 5:11:10 PM5/15/08

to

They block port 25 so you can't send mail from another provider, to reduce
the risk of spam. They will only allow mail to be sent from their network
if you are using their mail service. It is not likely that they'll change
it just for you...

Contact your business email server provider to see if they have an
alternative port, such as 587, available, for authentication.

If not, you're most likely out of luck and would need to change mail
providers.

"Cath Airola" <CathA...@discussions.microsoft.com> wrote in message
news:301466D3-90AD-4A86...@microsoft.com...
: Hi. thank you for your response. What I have found is that our DLS

: > >

Robert Aldwinckle

unread,

Apr 26, 2011, 11:24:22 AM4/26/11

to

To: microsoft.public.outlook.
(cross-post added to Outlook General)
"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
news:%23Oh5cgr...@TK2MSFTNGP04.phx.gbl...
>I just gave you all the choices. Since you're using the Web interface to post,
> click on the last link I gave you.

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.inetexplorer.ie6_outlookexpress&mid=7089e350-cd9b-4960-b538-0cdcf04e198b&sloc=en-us

What are you trying to show her there?
The only clickable thing you give (after "On the web:")
shows up as a search.

Were trying to get her to drill down in the category list to the Outlook node?
Unfortunately you need to point at a specific newsgroup within that node item
in order for someone else to see it as open.

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.outlook.general&cat=en_US_db03bd1f-73aa-41e1-abfd-27a6e3c352e5&lang=en&cr=US

Alternatively, if you cross-post to your suggested target, a web poster
can just click on the newsgroup name in the header of your post
and use it to switch to that newsgroup.

E.g., in OE just press: Alt-T,N c.o k.g Alt-s,Alt-A,Enter
(Already done. <eg>)

Then, if the poster is lucky and the question is not a FAQ
or already multi-posted, the answer may be given in a reply
to your cross-post too. ; )

FYI

Robert
---

> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA

>
>
> "Cath Airola" <CathA...@discussions.microsoft.com> wrote in message

>>>
>>>
>>> "Cath Airola" <CathA...@discussions.microsoft.com> wrote in message

>>> news:CAAC61BD-E217-4488...@microsoft.com...

>>> > Hi. I work in a small office, where on Wed nights we do our auto
>>> > downloads
>>> > and then a few hour later our backups. This am our official email -
>>> > outlook
>>> > - xp pro will receive emails but not send. I checked all the settings
>>> > and
>>> > they are at 110 and 25 - all settings are right but no ability to send.
>>> > Get
>>> > a failed message that says connected but no response. called home
>>> > office -
>>> > server is up and working. Last time this happened symantec protection
>>> > 11.0

>>> > was changing the 25 to 110 - but tech support fixed it my locking the
>>> > 110
>>> > and
>>> > 25 in the Symantec settings. so anyone else having this issue? I will
>>> > send
>>> > the exact message #s in about 15 minutes when I can get back on that
>>> > machine.
>>> > thank you. cath
>>>
>>>
>
---
* Synchronet * The Whitehouse BBS --- whitehouse.hulds.com --- check it out free usenet!
--- Synchronet 3.15a-Win32 NewsLink 1.92
Time Warp of the Future BBS - telnet://time.synchro.net:24

Bruce Hagen

unread,

May 16, 2008, 10:47:08 AM5/16/08

to

When I click on this link which I provided.....

On the Web:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=Outlook&dg=&cat=en_US_d02fc761-3f6b-402c-82f6-ba1a8875c1a7&lang=en&cr=&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us

It opens to the Outlook General Discussion newsgroup with the current posts,
not a search. That is not the same link you just posted.
--
~Bruce

"Robert Aldwinckle" <rob...@techemail.com> wrote in message
news:uDMUXJ2t...@TK2MSFTNGP04.phx.gbl...