For Outlook Express support, you'll want to ask in the
microsoft.public.outlookexpress.general newsgroup. You also will want to
add in if this has ever worked, what might have changed, and what you might
have done to try to fix it.
Since you're also using the web based newsreader rather than outlook
express, you might want to use
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.outlookexpress.general
(or, since you're using Outlook Express for mail, look at the steps in
http://www.microsoft.com/windows/ie/community/columns/newsgroups101.mspx for
how to set up OE to use the microsoft newsgroup server).
--
f.h.