contacts missing
bobby02169
I am having trouble with my outlook 2007 contacts disappearing.
for example john doe <d...@hotmail.com> I use to be able to type in the
letter J in the to: field and john doe <d...@hotmail.com> would come up. now
for some reason the only way it will come up is if I type in the letter D.
the address is in my contacts and address book under john doe with the
e-mail address d...@hotmail.com.
Can anyone help with this, it is getting annoying, especially if the name
and e-maill address are different. ie: cathy Doe <Gem...@hotmail.com> . I am
using outlook from office 2007 with windows XP
Thanks in advance.
Bobby
Brian Tillman
> I am having trouble with my outlook 2007 contacts disappearing.
> for example john doe <d...@hotmail.com> I use to be able to type in the
> letter J in the to: field and john doe <d...@hotmail.com> would come
> up. now for some reason the only way it will come up is if I type in
> the letter D.
Whap happens when you type "jo"? When you enter "d", and press Enter, what
do you see in the To field?
> the address is in my contacts and address book under
> john doe with the e-mail address d...@hotmail.com.
The autocompletion feature does not use your Contacts at all.
--
Brian Tillman [MVP-Outlook]
bobby02169
When I type jo- it will lists all the addresses with jo except for John
Doe.
When I type in D- d...@hotmail.com comes up.
Thats for the FYI on autocompletion, I didn't know what it used to find the
addresses, that is why I put in both contacts and address book in my question.
Thanks for your help.
Bobby
Brian Tillman
> When I type jo- it will lists all the addresses with jo except for
> John Doe.
> When I type in D- d...@hotmail.com comes up.
> Thats for the FYI on autocompletion, I didn't know what it used to
> find the addresses, that is why I put in both contacts and address
> book in my question. Thanks for your help.
It should remember the address you've used on the past. So, if you
addressed a message to the string "John Doe (d...@somedomain.com)", then it
should offer that address when you type "j" or "d". If, however, you've
addressed the message to simply "d...@somedomain.com", then that's what will
be offered when you type "d". Typing "j" won't offer anything because the
stored address doesn't start with "j".
--
Brian Tillman [MVP-Outlook]
bobby02169
thanks for the help and sorry if I am going to sound clueless here, but I
have always sent it as d...@someonedomain.com, but until about a weekago I
could find his E-mail address by typing in J.JO,John etc. and every john
would come up and thier E-mail addresses, now for some reason he has
disappeared from the J, JO, John list.
Again thanks for helping and sorry for sounding clueless, but I am on this
particluar problem.
Brian Tillman
> Hi Brian,
> thanks for the help and sorry if I am going to sound clueless here,
> but I have always sent it as d...@someonedomain.com, but until about a
> weekago I could find his E-mail address by typing in J.JO,John etc.
> and every john would come up and thier E-mail addresses, now for some
> reason he has disappeared from the J, JO, John list.
> Again thanks for helping and sorry for sounding clueless, but I am on
> this particluar problem.
So add it back into your autocompletion cache. Open a new message window
and enter
"John Doe" <d...@somedomain.com>
into the the To field, then press Ctrl-K. It should resolve and become
underlined. You can close the new message window and discard the changes.
To prove it's there, open a new message window and type "J" int he To field.
It should appear.
Make sure you close Outlook at some point to make sure the cache file gets
rewritten properly. An abnormal shutdown may not save the cache correctly.
--
Brian Tillman [MVP-Outlook]
bobby02169
Thank you very much for your help Brian.
Brian Tillman
> That worked, great.
> Thank you very much for your help Brian.
Glad to hear it. You're welcome.
--
Brian Tillman [MVP-Outlook]