Outlook 2007 and Synchronizing Folders

JJBanks

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Feb 7, 2007, 7:27:00 PM2/7/07

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Every time I open Outlook 2007 (just upgraded from 2003) and hit Send/Receive
it just sits. The SysTray icon says it is Synchronizing Folders. How can it
get back to the performance of Outlook 2003?

Roady [MVP]

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Feb 7, 2007, 7:46:41 PM2/7/07

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I recommend you at least recreate your mail profile after an upgrade;
http://www.howto-outlook.com/faq/newprofile.htm

Additionally if you have a virus scanner that integrates with Office disable
this integration. Also check if all your add-ins are Outlook 2007
compatible.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

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JJBanks

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Feb 7, 2007, 8:41:00 PM2/7/07

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Thanks. That seems to help. I'll have a better test later when I have been
off line for awhile and then log back in.

JJBanks

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Feb 8, 2007, 12:53:01 AM2/8/07

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Recreating the email profile has definitely sped up the receive issues
related to synchronizing folders. However the method to add a new profile is
different for Outlook 2007 than was shown on the link.

I would go to Tools>Email Accounts and select New. Follow directions and
most of it is now automated. Make the new profile the default. Test it. If
it works go back and delete the old profile.

Roady [MVP]

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Feb 8, 2007, 9:32:30 AM2/8/07

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Good to hear!

I still have to update that FAQ to Outlook 2007 indeed. Thanks!

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

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JJBanks

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Feb 12, 2007, 1:35:01 AM2/12/07

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Well, false hope. The re-build of the email profile did not provide the
resolution I thought for the Outlook 2007 performance problems. I am still
having the long email folder synchronization everytime my pc comes out of
hibernation, standby or from a system re-boot.

Roady [MVP]

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Feb 13, 2007, 4:23:38 AM2/13/07

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Have you looked at what it is syncing? In some cases syncing the Offline
Address Book can take a while.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

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Envision

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Mar 6, 2007, 7:28:00 PM3/6/07

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Envision

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Mar 6, 2007, 7:32:13 PM3/6/07

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I am having the exact same problem and having a heck of a time solving. I
upgraded from Outlook 2003 and even though I have no offline addess book or
folders, and have unchecked the "Automatically generate Microsoft Exchange
Views" box for each folder, everytime I send and receive the "Microsoft
Outlook is Synchronizing Folders" icon appears.

I have googled but others as well seem to be stuck with this.

Thanks in advance

brianasm

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Apr 26, 2008, 1:57:01 PM4/26/08

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I was not familiar, initially, with the correct procedure and thus wrote the
following direct to Robert S, only then to find that I ought to have posted
here. It would seem to me that the MS OUTLOOK IS SYNC'ING FOLDERS is endemic
to O=2003 AND O-2007.If the problem cannot be solved, can it at least be
explained insimple, layman's terms? Here is what I first wrote:

Robert,

I wonder, firstly, if you know this link?

http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=206501&mes

sageID=2464262

It starts and, to be frank, more or less finishes, sometime last month, with
this: i. e., no universally applicable solutions over a period of some 18
months.

>>>How to stop Office/Outlook 2003 from synchronizing

>>>This seems to be a common and frustrating problem, and I haven't been able to find an answer anywhere. My computer >>>periodically tells me that Microsoft Office 2003 is synchronizing folders. While it's doing that - and it takes awhile - not much >>>else can happen. I use only one computer, and I have nothing to synchronize. Can anyone tell me how to turn off >>>synchronization?

>>>Thanks so much!

>>>Posted: 12/20/2006 @ 04:29 AM (PST)

>>>ebecca@...

>>>Job Role: Education

>>>Location: Columbia, Maryland

>>>Member since: 12/03/2006

In other words, nobody, AFAIK, or can tell, has found a solution to this
prob, which, as you Americans say [I’m a Brit but have spent time at Stanford
and Harvard] is driving me nuts.

Can you, perhaps, shed any further light on this Outlook 2003 behaviour?

Gunnarh

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Jun 9, 2008, 5:01:04 AM6/9/08

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Recreate the profile - do you mean recreate the user profile or the account
settings?

SaafNav

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Jan 8, 2010, 3:27:01 AM1/8/10

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"JJBanks" wrote:

I have lodged the following as an incident with Microsoft regarding this
issue :

Is Microsoft aware of the problem experienced by A GREAT MANY Outlook 2007
(and apparently Outlook 2003) users, where Outlook at times appears to slow
down dramatically, and if you then right click on the Outlook icon in the
status bar (right bottom of screen), a message shows that "Outlook is
Synchronizing Folders"? There has been heaps of discussion on various forums
on the web about this problem, and I do believe most people are
misinterpreting the error. Some associate it with a bad email address, others
with the automatic email download interval being too small, some believe it
is related to MS Exchange, others that is has something to do with the virus
software used etc, but I think they all miss the boat. My impression is that
the Outlook is "synchronizing folders" (or attempting to) with a REMOTE
LOCATION, however I use POP3 email, I don't use MS Exchange and I do not run
anything remotely that I would expect my machine to synchronize to. I also do
not have any active RSS feeds, and frankly, if I knew how, I would remove RSS
feeds from my machine altogether.

PLEASE CAN MICROSOFT SHED SOME LIGHT ON THIS PROBLEM? HOW DO I STOP MY
MACHINE WANTING TO "SYNCHRONIZE OUTLOOK FOLDERS"?

Roady [MVP]

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Jan 8, 2010, 4:40:18 AM1/8/10

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Synchronizing folders means that there is a send/receive process in
progress. With a POP3 account it means you are either sending an email or
Outlook is checking for new emails.

For troubleshooting steps in case the process hangs see;
http://www.msoutlook.info/question/117

As you just upgraded from Outlook 2003, it is also recommended to recreate
your mail profile. For details see;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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