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Spam Folder disappeared Outlook 2007

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Pender

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Oct 2, 2009, 1:27:01 AM10/2/09
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Outlook 2007 with all updates. Spam Folder is gone. How can I restore it?
PLease be extremely specific as I know next to nothing about computer
programming. Closed and re-opened Outlook. Rebooted. Thx

Roady [MVP]

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Oct 2, 2009, 1:52:27 AM10/2/09
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Start Outlook with the /resetfolders switch;
Start-> Run; outlook.exe /resetfolders

Note that the folder is called "Junk E-mail" and not "SPAM Folder". If you
are missing that folder, you'll have to contact support of the 3rd party
anti-spam scanner that you are using.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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Pender

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Oct 2, 2009, 2:34:01 AM10/2/09
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What is .....Start Outlook with the /resetfolders switch;
> Start-> Run; outlook.exe /resetfolders>>>>
and how do I find it. What are the precise exact steps to find it. Please do
not omit any steps, even the ones you think are logical. Thanks

Pender

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Oct 2, 2009, 2:43:01 AM10/2/09
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Roady - thanks. I had to go to my 3rd party spam blocker to get solution. The
Spam folder (Outlook 2007 has both Spam and Junk folders) had moved to
Deleted Items. I clicked on the + sign on Deleted Items folder and saw the
Spam folder. Dragged it out and it went to the right place. Appreciate the
help.

Roady [MVP]

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Oct 2, 2009, 2:44:26 AM10/2/09
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Which version of Windows are you on?
If Windows Vista, then open the Start Menu and in the search field type;
outlook.exe /resetfolders

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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