Re: FAX sending wrong faxes to recipients

[Russ Valentine [MVP-Outlook]]

Why are you selecting an attachment? A mail merge uses the open Word
document. Clarify your steps.
--
Russ Valentine
[MVP-Outlook]
"John" <Jo...@discussions.microsoft.com> wrote in message
news:46AF2818-9E48-443B...@microsoft.com...
> Hi,
>
> Not sure if any one can shed some light on this.
> I have been mail merging faxes from word 2007 using a list from Access
> 2007
> and then onto XP Fax console.
> In word you mail merge as an email then select attachment and the email
> address is the fax number corectly formated.
>
> This has worked with out a hitch for over a year.
>
> However on my last 2 mail merges Some of the faxes that have gone out have
> either been sent to the wrong recipient or the content is from a previouse
> fax.
>
> I have checked the out box/sent folder in outlook and the word doc
> attachments are 100% but once they drop into fax console for faxing they
> are
> different?
>
> Any ideas?
> wndows xp
> Office 2007
> about 100 faxes at a time through mail merge

[Russ Valentine [MVP-Outlook]]

So you are not selecting an attachment after all, then.
Fax merges from Word have never been fully supported nor worked as expected.
Two things you need to try: clear your temp files and Outlook's secure temp
folder (http://www.howto-outlook.com/faq/securetemp.htm)
Make sure your fax addresses are in one-off format.

--
Russ Valentine
[MVP-Outlook]
"John" <Jo...@discussions.microsoft.com> wrote in message

news:5924DB1F-2461-4EBB...@microsoft.com...
> You could mail merge it as an email (non- attachment) but then it would
> fax
> as an email (with associated formating etc).
>
> by selecting attachment, fax console will fax the attachment to the email
> as
> processed through outlook and your fax will be exactly as per the word
> doc.
> which is great - usually.
>
> What i have found, is that the incorect faxes are previously faxed
> documents. Posibly due to the large number of faxes i send (200 a month),
> this might have something to do with the temp file names or Job id being
> replicated.
>
> I will have to do more checking to find out where the temp files are
> stored
> and check the job id's to see if they have been replicated.