error - mail merge

[Sue Mosher [MVP]]

Outlook and Word versions?
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
http://www.slipstick.com/books/jumpstart.htm

"Pennie" <pennie_p...@hotmail.com> wrote in message news:014701c34fbd$04e29fc0$a601...@phx.gbl...
> I am attempting to make labels for marketing materials
> using outlook and word. Firstly, I narrowed the view of
> my contacts to contain only the necessary contacts then I
> click on mail merge. I then follow the prompts and word
> opens. This is where my problem ensues. The helper
> appears giving three easy steps to click on and my merge
> will be complete. However, step 3, the "merge" step
> stays grey and will not allow me to click on it. When I
> saved the file to a permanent file in "My Documents", it
> is not in the form of a label and still cannot be used.