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Re: Names appearing with unwanted single quotes

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Danielle Ricci

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Nov 12, 2010, 4:17:56 PM11/12/10
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I work for a vitual fax company and this quotes issue actually creates a problem when you send faxes out of outlook.
In the To feild you enter 12345789123@ and the vitual fax company your using which sends an email to that company to send the fax out fo the server, when the quotes are added its not a valid request since the fax number cannot be '12345789123 therefore failing the fax.

There has to be a way to fix this or turn it off since Outlook is the one adding them.

> On Monday, July 02, 2007 8:04 AM Joh wrote:

> I???ve encountered a Microsoft Outlook 2003 problem that has me stumped. Names
> from my Contacts folder in Outlook are beginning to appear surrounded by
> single quotes; I don't know why. For example: 'John Smith'
> <jsm...@aaa.com>
>
> The problem is , when I prepare an e-mail and have a name placed in the
> "To", " Cc", etc., fields, names and addresses that appear with quotes, even
> though right, are not sent. I did not prepare names with quotes, but they
> are now presenting with them. What is happening? Do you have any ideas or
> suggestions? I would appreciate any assistance you could offer. Thanks...


>> On Monday, July 02, 2007 8:57 AM Russ Valentine [MVP-Outlook] wrote:

>> Appearing where? What has convinced you the quotes are the problem? Provide
>> clear detail.
>> --
>> Russ Valentine
>> [MVP-Outlook]


>>> On Monday, July 02, 2007 1:16 PM Brian Tillman wrote:

>>> John <Jo...@discussions.microsoft.com> wrote:
>>>
>>>
>>> That's a perfectly legitimate mail address. Characters enclosed in
>>> apostrophes are considered to be the same as a space character. They're
>>> ignored.
>>>
>>>
>>> Have you stored these addresses as contacts? If so, when you open the
>>> contact record, where do the apostrophes appear?
>>> --
>>> Brian Tillman


>>>> On Tuesday, July 03, 2007 11:32 PM JonYoun wrote:

>>>> I have a related issue. My emails are sent successfully irrespective of the
>>>> single quotation marks, but when I group my Sent Items folder by the "To"
>>>> field, I am frustrated because Outlook 2003 will group differently:
>>>>
>>>> 'John Smith'
>>>> John Smith
>>>> Smith, John
>>>> 'Smith, John'
>>>>
>>>> I would like all emails to John Smith under one group. Is there a way to
>>>> prevent this variation? And, is there a way to merge past received or sent
>>>> emails from then same contact but with the address variation as above under a
>>>> single contact name format?
>>>>
>>>>
>>>> "Russ Valentine [MVP-Outlook]" wrote:


>>>>> On Wednesday, July 04, 2007 12:08 AM JonYoun wrote:

>>>>> One other observation in Outlook 2003 and Exchange 2000. While typing the
>>>>> start of what I recall is my recipient's email address into the "To" field,
>>>>> the email address is auto-compeleted without single quotation marks, for
>>>>> example: John...@xyz.com. But, after sending the email, the email in the
>>>>> Sent Items folder is listed as being sent to 'John...@xyz.com'. However,
>>>>> if I select John Smith from the Outlook Address Book Contact folder by
>>>>> clicking the "To" button, then I get the value from the contact's "Display
>>>>> As" field, for example: John Smith (John...@xyz.com). To repeat my
>>>>> question slightly differently, can I delete the incorrect cache of names
>>>>> somehow, and what can I do to fuse prior emails under the same contact?
>>>>>
>>>>> "Jon Young" wrote:


>>>>>> On Wednesday, July 04, 2007 6:25 AM Russ Valentine [MVP-Outlook] wrote:

>>>>>> I doubt this is related. How the To: field is populated depends on how you
>>>>>> selected the recipient.
>>>>>> --
>>>>>> Russ Valentine
>>>>>> [MVP-Outlook]


>>>>>>> On Wednesday, July 04, 2007 6:27 AM Russ Valentine [MVP-Outlook] wrote:

>>>>>>> You can delete the entries in the autocompletion cache if you think it will
>>>>>>> help with something. I don't see what it will do for you. Remove individual
>>>>>>> addresses from the autocompletion cache by highlighting the entry when
>>>>>>> presented in the suggested names list (use your arrow key to migrate to the
>>>>>>> entry) and then hitting your Delete key before you tab out of the field.
>>>>>>> To clear the entire cache, follow the instructions here:
>>>>>>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623
>>>>>>>
>>>>>>> --
>>>>>>> Russ Valentine
>>>>>>> [MVP-Outlook]
>>>>>>> "Jon Young" <JonY...@discussions.microsoft.com> wrote in message
>>>>>>> news:1CAA5DFA-E490-4C25...@microsoft.com...


>>>>>>>> On Monday, July 09, 2007 12:14 PM Deniz wrote:

>>>>>>>> Actually, there is a chance that single quotes are causing problems
>>>>>>>> with some mail servers. I was searching for a solution and that's how
>>>>>>>> I found this discussion.
>>>>>>>>
>>>>>>>> When I asked our email support team why we receive bounces for legit
>>>>>>>> email addresses (sent from Outlook), the reason was the email
>>>>>>>> addresses with quotes that weren't stripped by the mail server
>>>>>>>> therefore causing an invalid domain name for the destination server.
>>>>>>>> Their KB item http://help.maximumasp.com/SmarterTicket/Customer/KBArticle.aspx?articleid=1072
>>>>>>>>
>>>>>>>> Symptoms are exactly the same as described here, but I need to confirm
>>>>>>>> and isolate the problem by doing some more test (letting Outlook auto-
>>>>>>>> complete, typing the address, replying, adding multiple recipients
>>>>>>>> etc.)
>>>>>>>>
>>>>>>>> I assume there are no settings for usage of single quotes in Outlook
>>>>>>>> 2002?
>>>>>>>>
>>>>>>>> Deniz
>>>>>>>>
>>>>>>>> On Jul 4, 3:25 am, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com>
>>>>>>>> wrote:


>>>>>>>>> On Monday, July 09, 2007 1:18 PM Russ Valentine [MVP-Outlook] wrote:

>>>>>>>>> There is no such setting that I am aware of in Outlook.
>>>>>>>>> --
>>>>>>>>> Russ Valentine
>>>>>>>>> [MVP-Outlook]


>>>>>>>>>> On Tuesday, December 29, 2009 1:06 AM Mits Tanikawa wrote:

>>>>>>>>>> Hi John,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> The issue got me too ... and it seems there's no visible solution for it ...
>>>>>>>>>>
>>>>>>>>>> Take a look at the posting at:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> http://office-outlook.com/outlook-forum/index.php/m/606900/
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> ----
>>>>>>>>>>
>>>>>>>>>> Mits


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